- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI** **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- …being used. **Responsibilities** + Provide on-site desktop support as needed, provides general help desk support for User Assistance + Provide phone ... **Overview** SENIOR CUSTOMER TECHNICAL SUPPORT SPECIALIST ( HELP DESK )...a timely manner. Interacts with appropriate technical, professional or service personnel to resolve continuing problems and to ensure… more
- General Dynamics Information Technology (Washington, DC)
- …providing customers with the best possible service and conveying a sincere willingness to help . + Service Desk Manager is a key role, tasked with ... experience **Job Description:** Transform technology into opportunity as a Help Desk Manager with GDIT. A career...drive service improvements. + Service Desk Manager offers specialist advice and support … more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...life cycle management, operations & maintenance, enterprise data management, service desk support and IT… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Other **Job Family:** Information Systems Management **Skills:** Help Desk Management, Help Desk Support ,Information Technology (IT) ... your opportunity to make a personal impact as the ** Help Desk Manager** providing IT support...improvement and managing 'shift left' activities; + Maintaining program service levels pertaining toresponse and resolution time frames; +… more
- System One (Washington, DC)
- IT Help Desk Support **Employment Type:**...update records. + Liaise shift duties with other IT Service Desk staff and arrange handing over for ... hierarchical and functional escalation guidelines and addressing and highlighting Service Desk challenges to superiors. + Participate...applied at the Network to improve the level of service delivery and remote technical support . +… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II** Location **Washington,...face to face and/or via remote access + Resolve service tickets or escalate to other support ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY:...years' experience. + Experience in a service desk , call center, or other support role ... in the field - come join us today! The Help Desk Specialist serves as a member...skills to meet customer requests and resolve customer or service issues. Coordinates technical support with higher… more
- General Dynamics Information Technology (Quantico, VA)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,IT Help Desk ,Remedy Help ... resolve technical problems and answer queries by telephone or self- service ticket in support of internal and/or...Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk… more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** **Tier 2 Help Desk Support Services Specialist** to join our team ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...users. If unable to diagnose problem, will work with service desk management or Tier 3 to… more
- General Dynamics Information Technology (Washington, DC)
- …prevent them. Manages the Hardware Support Services, VDI/DaaS, Shipping Support and Shared Service Desk and Help Desk Services teams. **HOW A ... Trust/Other Required:** NACI (T1) **Job Family:** Business Operations **Skills:** Help Desk Operations,People Management, Service ...drive service improvements. + Service Desk Manager offers specialist advice and support … more
- RightDirection Technology Solutions LLC (Washington, DC)
- …The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide remote technical assistance and support ... (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support ...etiquette in responding to customer calls or inquiries for service and support . + Demonstrate strong attention… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist** to join our team ... to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their knowledge and ability to… more
- V2X (Springfield, VA)
- …respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer ... more years of experience working in an enterprise IT Service Desk or Help ...in the following Information Technology Infrastructure Library (ITIL) modules: Service Operation, Operational Support and Analysis, and/or… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Deputy Program Manage will work closely with the Program Manager support Service Desk operations and strategy. Responsibilities include, but are ... people are our differentiator. As a Service Desk Deputy Program Manager you will help ...not limited to: + Provide program support as a Service Desk … more
- CACI International (Forest Heights, MD)
- Service Desk Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * CACI is seeking an experienced Enterprise IT Service Desk Manager to manage operations for...literacy and self-sufficiency. + Oversee development and dissemination of help sheets, usage guides, and FAQ lists for internal… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... SERVICE DESK PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk … more
- IT Concepts (Falls Church, VA)
- …for driven and innovative individuals to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration ... Bachelors + Certifications: IAT II (DoD 8570) + HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc.). +...strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. +… more