- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5405/ help - desk - technical - support ... **Overview** GovCIO is currently hiring for a Help Desk to support ...changes to procedures. Consults with support teams, help desks, customers and other technical staff… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5410/ help - desk - technical - support ... **Overview** GovCIO is currently hiring for a Customer Service Technical Support .This position is fully remote. **Responsibilities**...can't do it alone. We need great people to help us do great things - for our customers,… more
- SMX (Quantico, VA)
- …Office Suite to include Teams for daily operations + Experience leading help desk teams providing technical support is preferred + Education substitution ... requires 5+ years' experience as a help desk specialist providing technical support to an on-site and remote user base + 2+ years' experience in a … more
- Epsilon, Inc (Quantico, VA)
- …the aforementioned conditions. + Must have 1 year of demonstrated help desk , desk side or similar technical support experience. + DOD 8570 IAT Level ... ** Help Desk Technician I** **Who is...** Help Desk Technician I** **Who is Epsilon:** Epsilon is...and troubleshoot tickets and provide in-person, over-the-phone, and remote technical support . This role offers a diverse… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Technical Support ,Troubleshooting **Certifications:** ... of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - DAY SHIFT Transform... TECHNICIAN III WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop,… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- **Overview** CUSTOMER TECHNICAL SUPPORT SPECIALIST ( HELP DESK ) (RDTE) Bowhead is seeking a Customer Technical Support Specialist ( Help ... Desk ) in Dahlgren, VA to provide customer support and technical assistance to Corporate Research,...on-site desktop support as needed, provides general help desk support for User… more
- TekSynap (Washington, DC)
- …of customer satisfaction and timely resolution of issues. + Supervise help desk staff and provide guidance and support as needed. **REQUIRED QUALIFICATIONS** ... in the NMCI NGEN technical arena. + Proven experience in managing a help desk operation with a significant customer base (approximately 800 customers). +… more
- RightDirection Technology Solutions LLC (Washington, DC)
- … Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support for incoming ... DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State… more
- Sutherland Global Services (Washington, DC)
- …Server management experience + Knowledge of Email systems and Networking experience in a technical support / help desk environment + Proven understanding ... customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team... to customers, resellers, and partners + Provide configuration help , troubleshooting and best practice advice to customers +… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) ... Service Desk Technician / Help Desk Analyst to provide world-class IT support ...contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as… more
- TekSynap (Washington, DC)
- …to higher support levels when necessary. + **Team Management:** Supervises help desk staff, including hiring, training, and evaluating performance, while ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + ** Technical Expertise:** Possessesa solid understanding of IT systems,...administration) + 5 to 8 years' experience in IT support or help desk roles,… more
- TekSynap (Washington, DC)
- …incidents based on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments. + **Coordination and ... ongoing improvement and future incident response efforts. + Ensure that Help Desk techniciansare maintainingaccurateand comprehensive records of all Help… more
- General Dynamics Information Technology (Washington, DC)
- …improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support the Department of Energy at our ... Family:** Help Desk **Skills:** Computer Hardware, Help Desk Support ,Microsoft Office,Troubleshooting **Certifications:**...stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your… more
- US Courts (Washington, DC)
- Summary Help Desk Support Specialists at this level of function provide help desk support for end users and provide technical support in ... knowledge, skills, and abilities to successfully perform the duties of the Help Desk Support Specialist may be substituted for the degree requirement.… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... the purpose of providing expert Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides … more
- General Dynamics Information Technology (Quantico, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,IT End User Support ,IT Service Desk ... incidents + Consult with the user community to resolve technical problems and answer queries by telephone or self-service...Secret clearance. + **Required Experience:** 5+ years of IT support experience in a Help Desk… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA ....to reduce user problems. + Provide local and remote Technical Support Services for end user ... core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join..., Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret… more
- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for a ** Help Desk Support Specialist** to be part of a dynamic team to ... this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of a… more
- General Dynamics Information Technology (Washington, DC)
- …in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Specialist II you will provide support to end users on a variety of ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Desktop Computers,Information Technology (IT),Peripheral… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …1 year experience as a help desk supervisor or 2 years as a help desk lead + Solid technical and troubleshooting skills + Candidate must have ... continuous service delivery demands. The Technical service desk supervisor will create tickets, support medical... or IT experience for degree) + 3 years Help Desk or IT experience + At… more