- Competitive Range Solutions, LLC (Arlington, VA)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in ... effective integration with a government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to spearhead… more
- Cayuse Holdings (Washington, DC)
- …the first time. **Responsibilities** + Manage and lead a team of IT helpdesk technicians, providing guidance, coaching, and support to ensure high performance and ... including hardware, software licenses, and peripherals. + Prioritize and assign helpdesk tickets, ensuring timely resolution of technical issues and adherence to… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client… more
- Xerox (Washington, DC)
- Delivery Associate Helpdesk - Washington, DC **General Information** Press space or enter keys to toggle section visibility City Washington State/Province District ... software problems that cannot be resolved by Associate I helpdesk employees. + Identified as technical and client service...day to day procedural and technical direction to other helpdesk and field associates. + Develop a solution that… more
- GCyber (Crystal City, VA)
- GCyber is seeking a Senior Helpdesk Support Specialist, who will provide support across NIPR, SIPR, JWICS, and SAP domains. As the Senior Helpdesk Support ... with occasional travel to Naval Station Guantanamo Bay. As the Senior Helpdesk Support Specialist, you will: + Provide comprehensive IT Help Desk support,… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support services for approved desktop applications and Host Based Security System Services. Duties and Responsibilities: + Receive customer trouble tickets and service requests for… more
- Global Resource Solutions (Washington, DC)
- …motivated, detail orientated, and talented individual for the position of HSPD-12 Helpdesk - Customer Support. Job Description: Summary: The HSPD-12 Helpdesk - ... Customer Support shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service, and shall serve as the subject matter expert on HSPD-12 and PACS related issues. Essential Duties & Responsibilities: .… more
- American Humane (Washington, DC)
- American Humane is seeking an experienced Helpdesk Specialist. This position will be hybrid out of our headquarters in Washington, DC and reports directly to the ... and inclusion in the workplace and the humane space. Job Details: + Title: Helpdesk Specialist + Type: Full-Time + Location: Hybrid in NW Washington DC +… more
- Serco (Washington, DC)
- **Position Description** Are you a Helpdesk Support Specialist looking for a place where you can make an impact every day? We have an exciting opportunity supporting ... assignment of account tokens. + All other facets of helpdesk support as required. Meet your Recruiter! https://serco.kzoplatform.com/player/medium/2794487043311277057 **Qualifications**… more
- TekSynap (Arlington, VA)
- …+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert knowledge in translating high ... Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting DISA JSP… more
- Amazon (Arlington, VA)
- …Senior Program Manager to join the Global Real Estate and Facilities (GREF) Helpdesk team. The GREF organization is responsible for creating the spaces that inspire ... Strategic Operations & Execution: Design, implement, and continuously refine GREF Helpdesk processes across multiple channels and teams. Develop and maintain process… more
- Koniag Government Services (Arlington, VA)
- …Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and ... our government customer in Arlington, VA. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** + Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety… more
- ICF (Washington, DC)
- …ICF is currently seeking a Help Desk Support Specialis **t** to work on the OTIP/ORR Mission Support Project. The purpose of this project is to provide support to ... OTIP and ORR in meeting their mission goals. This support covers a variety of activities across multiple divisions within each federal program. The Help Desk Support Specialist will use his/her expertise to support help desk operations, generate report, and… more
- Leidos (Washington, DC)
- …with the customer contractual Performance Work Statement and requirement documents + Provide helpdesk services and be the single point of contact for all Help desk ... Level Agreement) management experience + Team management skills leading helpdesk /service desk teams + Customer-service oriented with a problem-solving attitude… more
- Microsoft Corporation (Washington, DC)
- …efforts. In this role, you will manage the CO+I Cloud ESG Disclosure HelpDesk in the intake and resolution of requests from customers, media, regulators, etc. ... hybrid or remote work, up to 100%. **Responsibilities** + Manage the Cloud ESG HelpDesk through intake, tracking and responding of new requests. Act as a crisis… more
- Advantage SCI (Washington, DC)
- …and return to the government for destruction. * Coordinate with the ITSC Helpdesk trouble shooting HSPD-12 credentials to identify whether issues are related to ... are related to computer credentialing, refer the employee to the ITSC Helpdesk . * Operate and support CCure 9000 and PassagePoint Global experience applications.… more
- Public Consulting Group (Washington, DC)
- …administrators as needed + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations + Ability to manage multiple projects and clients simultaneously ... to data or reporting requests, and evolve our services based on training and helpdesk feedback + Serve as a main point of contact internally for Regional Teams… more
- SAIC (Arlington, VA)
- …Base Anacostia-Bolling, DC** . Responsibilities include: + Supporting the following helpdesk activities: + Establish, update, and track phone calls, emails, and ... all helpdesk inquiries to document trouble calls and requests. Document individual trouble calls, requests, and resolution. + Provide information, updates, and… more
- Cayuse Holdings (Rosslyn, VA)
- …GCC-High products, networking, and services. Assists the IT department with Tier III helpdesk support and addresses critical helpdesk issues for the US Eastern ... time zone employees. Implement & maintain networking hardware, firmware, and software to ensure federal cybersecurity compliance standards for the Washington, DC office (Eastern Time Zone). The Senior Cyber Security Engineer maintains and safeguards all… more
- Three Saints Bay (Fort Belvoir, VA)
- …able to develop technical guides/instructions for users. + Experience with helpdesk support applications such as the Footprint ticketing system. **Position ... Requirements:** + Bachelor's Degree in relevant field + 5 years of relevant experience. **Security Requirements** **:** + Background check + Applicants selected will be subject to a Government background investigation and must meet eligibility and suitability… more