- TEKsystems (Clinton, MD)
- …Role Priority #1 Overall site leadership and field support accountability: Customer Service /Customer 1st Role Priority #2 Windows 10 Deskside Support to C Level ... -LAN/Networking support in a corporate environment * Excellent customer service experience * Resource must have previous healthcare/clinical environment experience.… more
- SHI (Washington, DC)
- … Delivery Managersupports our Managed Services Expert Support customers. The Service Delivery Manager isresponsible for the day-to-day management of ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/18723/ service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for an Service Delivery Manager to support complex operations for systems by ensuring data quality, operational ... USD $150,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5122/ service - delivery - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-5122_… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- IT Program Portfolio Manager Job ID: 250010...the operational and strategic levels as they apply to IT service delivery models. Assesses variables ... Statement** **The incumbent of this position functions as a IT Program Portfolio Manager with responsibility for...teams and any combination of work to faciliate the delivery of complex IT projects and programs.… more
- TekSynap (Washington, DC)
- …technicians, including hiring, training, and performance evaluations. + Experience in managing IT service desks in government, public sector, or large-scale ... help desk technicians and effectively communicates with end-users, stakeholders, and IT staff. + **Customer Service Orientation:** Prioritizes user satisfaction… more
- General Dynamics Information Technology (Rosslyn, VA)
- …5 years) coordinating an organization's shift toward implementing and executing modern IT delivery methodologies (eg, DevSecOps, Agile, AIOps). + Experience ... related experience **US Citizenship Required:** Yes **Job Description:** The IT Infrastructure Project Manager will deliver the...in a timely manner. + Oversee and manage the IT Infrastructure team ensuring optimal performance and delivery… more
- General Dynamics Information Technology (Washington, DC)
- …Delivery and Integration Manager ** joining our team to evolve the IT Service Desk for the Department of Energy, National Nuclear Security Administration. ... into opportunity as a ** Delivery and Integration Manager ** with GDIT. A career in enterprise IT...ServiceNow + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement,… more
- Microsoft Corporation (Washington, DC)
- …closely with Datacenter Operations and other engineering partners to define and implement IT service delivery processes, establish service level ... team within CDS is seeking a **Senior Technical Program Manager , IT Process and Standardization** to drive...work, up to 50%. **Responsibilities** + Define and manage IT service delivery processes, including… more
- V2X (Springfield, VA)
- …working with ServiceNow or similar product offerings that are in line with IT Service Management duties and responsibilities such as Incident Management, Problem ... and professionalism. We are hiring a great opportunity for a Information Technology ( IT ) Project Manager - PMP certification - active Top Secret clearance.… more
- CACI International (Fort Belvoir, VA)
- IT Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel ... The Opportunity: CACI is seeking an experienced and innovative IT Manager to lead cross-functional teams and...and senior leadership to ensure timely and effective project delivery . . Assist with oversight of resource allocation and… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Information Systems Management **Skills:** Problem Management, Service Delivery ,ServiceNow Platform **Experience:** 15 + years of ... in ITIL v4 + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement, and Problem Management… more
- IHG (Washington, DC)
- …supplier resources and deliverables which will involve interfacing with the supplier's Service Delivery Manager . Supplier oversight includes ticket queue ... pool with striking Potomac River views and the indulging full- service spa, The Spa at The Wharf, modern luxury,...and locals alike. **About the Manager of IT Services position** The Manager IT… more
- CACI International (Arlington, VA)
- …maintain service delivery process and procedures, recommending customer service and IT process support enhancements, ensuring all services utilize ... Senior Program Manager ( IT Operations) Job Category: Project...5 direct reports. This position is responsible for the delivery of a broad portfolio of performance-based IT… more
- General Dynamics Information Technology (Washington, DC)
- …with ServiceNow + Demonstrated experience with SLA/OLA management, Knowledge Management. Service Delivery , Continuous Service Improvement, Change Management, ... Required:** Yes **Job Description:** Transform technology into opportunity as an ** IT Operations Manager ** with GDIT. A career in enterprise IT means… more
- Planet Technologies (Washington, DC)
- …managers deliver a wide range of technical projects. Responsible for successful service delivery and contract execution of engagements for various customer ... for a highly motivated individual to join our growing team as Senior IT Project Manager . In this role, you will be supporting impactful projects that make a… more
- Amazon (Arlington, VA)
- …for talented people like you to join our rapidly growing compliance solution delivery team. The RISC team charter is to protect Amazon customers from products ... to ensure product compliance in Amazon's US marketplace. The Senior Risk Manager supports new tools and programs supporting the store's global compliance efforts.… more
- Public Consulting Group (Washington, DC)
- …+ Desired: Organizational Change Management experience + Ability to understand both the service delivery system for programs which are administered by states and ... + Business Enablement + Business Solutions + Project Assurance Consultant/Project Manager will provide Project Management services to our internal team as… more
- Amazon (Arlington, VA)
- …and Solutions team that builds applications in tandem with other groups (AWS Service Teams, External Partners, etc) for public sector customers, that use exciting ... chat bots and image recognition. We are looking for a top-notch technical product manager with a strong agile mindset to drive product innovation to build Industry… more
- Amazon (Arlington, VA)
- …product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new ... for their cloud services. Amazon Web Services is looking for a strong program manager to support US Government customers in the National Security space. This role… more
- IT Veterans (Washington, DC)
- …+ Accountable for meeting contractual performance criteria and due dates during service delivery , and successful overall project completion + Coordinate ... II Washington, DC . Information Technology Apply Now Project Manager II Washington, DC Job Summary: IT ...maintenance, and billing of services + Track and monitor service orders through completion and turn-up and prepare deliverables… more