- ManTech (Washington, DC)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** ** Service Desk Support Specialist - Tier 2** to join our ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- TEKsystems (Fort Belvoir, VA)
- …location minimum. Mid-Level Pay Range: $25-30/hr Senior Pay Range: $30-40/hr Job Title Service Desk Specialist Top Skills Details Our client is in search ... of both mid-level and senior level service desk specialists to perform within password resets, answering phone calls, hardware/software break fix,… more
- General Dynamics Information Technology (Arlington, VA)
- …GDIT, people are our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II ... Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical...into opportunity. And our work depends on a Help Desk Specialist joining our team to support… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist Journeyman- Tier 3** to join ... If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more
- GCyber (Crystal City, VA)
- GCyber is seeking a Senior Helpdesk Support Specialist , who will provide support across NIPR, SIPR, JWICS, and SAP domains. As the Senior Helpdesk Support ... key IT initiatives with occasional travel to Naval Station Guantanamo Bay. As the Senior Helpdesk Support Specialist , you will: + Provide comprehensive IT Help … more
- Chenega Corporation (Fort Belvoir, VA)
- …Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist ... Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to ...service requests for desktop support. + Respond to service requests, enter them into the ticketing system, and… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager...in a timely manner. + Lead junior, mid, and senior level techs, provide expertise to help solve difficult… more
- GovCIO (Arlington, VA)
- …this job (https://careers-govcio.icims.com/jobs/4960/ senior -customer-support-professional-%28it- specialist ... **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk -side support,… more
- General Dynamics Information Technology (Falls Church, VA)
- …Help Desk **Skills:** Communication,Help Desk Administration,Help Desk Operations,IT Service Desk ,Teamwork **Certifications:** CompTIA Security+ ... are our differentiator. We are seeking a IT Operations Specialist to provide timely and professional Tier II support...IT Service Management (ITSM) model. **HOW A SERVICE DESK AGENT WILL MAKE AN IMPACT:**… more
- TEKsystems (Arlington, VA)
- …not limited to: Lead and mentor a multi-level team of Technical Support Services/IT Service Desk staff. Serve as an escalation point for advanced technical ... to become more productive (quantity) and efficient (quality). This position reports to the Senior Director, IT Projects & Service Delivery. You will work with a… more
- Insight Global (Washington, DC)
- … is a member of the Technology Support team in the Technology function. The senior specialist reports to the Supervisor of Technology Support. This role is to ... global law firm is looking for an AV Support Specialist to join their team. The Audio-Visual Support ...-Monitor the call queue from our internal ticketing system ( Service Desk ) and record, track and close… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities ... using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Monitors and tracks...system + (or) 2 years of experience on the service desk in a junior capacity with… more
- National Highway Traffic Safety Administration (Washington, DC)
- Summary You will serve as a Contract Specialist in the Office of Acquisition Management (OAM), responsible for negotiating and administering contracts, grants, ... mission of the National Highway Traffic Safety Administration. Responsibilities As a Contract Specialist , you will: Serve as a key focal point in negotiating the… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Then Serco has a great opportunity for you!! As the Acquisition Managment Specialist , you will join an integrated government-industry team in Arlington, VA to help… more
- Defense Logistics Agency (Fort Belvoir, VA)
- …briefings to advise customers, top level DOD logistic managers, and senior DLA Leadership concerning overall operational plans and proposals. Requirements Conditions ... of Employment Qualifications To qualify for a Logistics Management Specialist , your resume and supporting documentation must support: Specialized Experience: One… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Join our integrated government-industry team as aNavy Launching Systems Production Management Specialist in the National Landing (Crystal City) area of Arlington, VA… more
- Naval Sea Systems Command (Dahlgren, VA)
- …serve as an expert for NSWCDD. You will be responsible for documenting desk procedures as required. You will assist with Financial Improvement Audit Readiness (FIAR) ... at or equivalent to the NT-03 (GS-09/10 equivalent) pay band in the Federal service or equivalent experience in the private or public sector as a professional… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... at PMS 525 Program Office. Interacts with Training Site Lead and senior level stakeholders from the requisite Foreign Militaries and other government agencies… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more