- V2X (Springfield, VA)
- …most complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret ... obtain and maintain a Counterintelligence (CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2 team members… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** ** Service Desk Specialist - Cleared ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- **Overview** SENIOR CUSTOMER TECHNICAL SUPPORT SPECIALIST (HELP DESK ) (RDTE) Bowheads seeks a Senior Customer Technical Support Specialist (Help ... Network users to our designated customers. The Senior Customer Technical Support Specialist (Help Desk ) will manages all activities related to Help Desk… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a **Help Desk Support Service Specialist -...in field of expertise. + Escalates morecomplex problems to Senior Level. + Provides first contact and incident resolution… more
- Stratus Solutions (Washington, DC)
- …with USCP customers Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ) Communicate information in an ... work environment You have previous experience providing exceptional customer service as the initial point of contact for users...Must have experience working in and knowledge of customer service and customer support principles and methods. * Must… more
- ManTech (Washington, DC)
- …for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented **Help Desk Support Specialist ** to join our team in the DMV area. ... + Possess familiarity with the ICON Knowledge Base, ITIL processes, and service delivery, capturing and implementing changes to knowledge articles and processes. +… more
- General Dynamics Information Technology (Washington, DC)
- …met. + Work within a large team, working most closely with Service Managers and Senior Service Desk Analysts, in order to drive service improvements. ... Required:** NACI (T1) **Job Family:** Business Operations **Skills:** Help Desk Operations,People Management, Service Desk Management...+ Service Desk Manager offers specialist advice and support on IT-related issues, ensuring the… more
- General Dynamics Information Technology (Washington, DC)
- …met. + Work within a large team, working most closely with Service Managers and Senior Service Desk Analysts, in order to drive service improvements. ... safe and tomorrow is smarter. Our work depends on Service Desk Manager joining our team to...+ Service Desk Manager offers specialist advice and support on IT-related issues, ensuring the… more
- Koniag Government Services (Arlington, VA)
- …LLC,** a Koniag Government Services company **,** is seeking a ServiceNow Support Specialist Senior -Level IT Subject Matter Specialist with a Secret ... Apache web servers + Experience working with data analytics, Team auditing, ticketing ( service desk ) and custom coded applications + Experience working with… more
- SAIC (Washington, DC)
- **Description** IT Support Specialist - Senior + Provides Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, Windows 10 ... and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system...with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist… more
- Chenega Corporation (Fort Belvoir, VA)
- …Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist ... Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to ...service requests for desktop support. + Respond to service requests, enter them into the ticketing system, and… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... of Defense - Serco has a great opportunity for you! This Part Time Senior Marketing/Communications Specialist will be 100% Remote and working with a dynamic… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Office Assistant IV **A** **dministrative Support Specialist ** Seize your opportunity to make a personal impact as an ... **A** **DMINISTRATIVE SUPPORT SPECIALIST ** **.** Join a high optempo, mission critical team...mission critical team in support of a DoD joint service organization at the highest levels of the federal… more
- National Credit Union Administration (Alexandria, VA)
- …the Office of the Chief Information Officer (OCIO). As the IT Cybersecurity Specialist (Software Development), you will serve as the agency technical expert on ... development and maintenance activties. Responsibilities As an IT Cybersecurity Specialist (Software Development), you will: Evaluate and recommend the choice… more
- Leidos (Washington, DC)
- …customer service and communication skills while interfacing daily with senior executives (SES), senior ranking military officers, and other military ... **Description** Administrative Support Specialist Looking for an opportunity to make an...be promoting the Headquarters element promoting and interfacing with senior executives (SES), senior ranking military officers,… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 30730 **Summary** **Intermediate Information Security Specialist ** **Arlington, VA** Are you ready to enhance your skills and build your career in a ... Warfighter's hands. Under general supervision, the **Intermediate Information Security Specialist ** uses current information security technology disciplines and practices… more
- Office of Justice Programs (Washington, DC)
- …daily operations and performance monitoring of an enterprise information technology (IT) service desk supporting internal and external end users. Implementing ... of a potentially more extensive nature. Negotiate with other senior members of the applications development team to ensure...and continuous improvements Leading a hybrid Application and IT Service Desk support center, and walk-in locations… more
- Citizenship and Immigration Services (Camp Springs, MD)
- …threats and developing solutions (ie Zero Trust). Reviewing, formulating, and evaluating service desk , network, and security incident response policies. Please ... Records and National Security Division. As a Supervisory Information Technology Specialist , you will direct, coordinate, and provide oversight and guidance to… more
- Eagle Security Group (Arlington, VA)
- …role that entails regular interaction with the client's employees and their senior leadership. DUTIES & RESPONSIBILITIES: Physical Security, Access Control & Badging ... professional posture. + Maintain a presence at the Security Desk and monitor cameras/radios for unusual activity. + Verify...forth by Eagle and the client. Communication & Customer Service + Provide accurate and concise information at all… more
- Leidos (Quantico, VA)
- …Integration and Transport (SMIT) program, including cybersecurity services, network operations, service desk , and data transport. Leidos will support network ... Extension Mobility, Unified Messaging, Emergency Responder, and Call Center operations in a Service Desk environment. - Design VoIP services that provide Layer 3… more