- TekSynap (Washington, DC)
- …systems, ensuring efficient, secure, and up-to-date IT infrastructure. We areseekinga dedicated and experienced Service Desk Manager to lead and manage the ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Manage Service Desk Operations: Oversee daily operations of the Senate's Service Desk ,… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented IT Service Desk Manager The Manager will manage the Support ... and managing in a Federal Government environment. The Support Desk Manager will communicate with customers calling...Manage quality of all support services provided by the Service Desk , including ticket metadata, timeliness, customer… more
- Leidos (Washington, DC)
- **Description** **Leidos has an exciting Service Desk and Incident Manager position which will be worked out of our customer's facilities in Washington, ... DC.** The Manager will lead an ITIL-aligned hybrid service desk team consisting of onsite and remote Tier 1 Help Desk Agents to manage performance to … more
- General Dynamics Information Technology (Washington, DC)
- … Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and… more
- CACI International (Arlington, VA)
- …and accurately in a fast paced and changing environment. Qualified candidates working with the TOC Service Desk Manager will work to ensure all Service ... for performance reviews and timesheets of assigned technicians. + Working with Service Desk Manager to ensure deliverables are completed on time +… more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to escalate and resolve more… more
- Cayuse Holdings (Arlington, VA)
- …hours depending on needs to support 24/7/365 operations. **Reports to** **:** Program Manager , Service Desk Lead **Working Conditions** + Professional office ... Affairs, Bureau of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of complex tasks, which include creating… more
- Cayuse Holdings (Arlington, VA)
- …hours depending on needs to support 24/7/365 operations **Reports to** **:** Program Manager , Service Desk Lead **Working Conditions** + Professional office ... Affairs, Bureau of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of complex tasks, which include creating… more
- TekSynap (Washington, DC)
- …Program Manager Operations Manager Secure Supply Chain Manager Operations Manager Service Desk Manager IT Broadcast Engineer Installation ... background check. If you are contacted for an opportunity the employment manager will provide the job description and requirements. **Overview** We are seeking… more
- TekSynap (Washington, DC)
- …and external stakeholders. + Relevant certifications (eg,ITIL, HDI, CompTIA A+,Certified Help Desk Manager (CHDM) **Overview** We areseekingaIT Help Desk ... IT systems, networks, and software, with familiarity in common help desk tools and ticketing systems. + **Leadership and Communication Skills:** Demonstratesstrong… more
- Aimbridge Hospitality (Washington, DC)
- …The Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive friendly ... Program + 401k Retirement Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/363594/front- desk -assistant- manager -oem/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job?… more
- TekSynap (Washington, DC)
- …secure, and up-to-date IT infrastructure. We areseekingan experienced and highly organized Help Desk Incident Manager to oversee and manage the resolution of IT ... Response** + Lead the response to critical IT incidents, ensuring that normal service is restored as quickly as possible and minimizing impact to users and… more
- Encore (Lanham Seabrook, MD)
- Position Overview The Express Desk Manager (EDM) has overall responsibility for sales and event production on projects assigned specific to the Express Desk . ... development, on show site, and post-show activities. The Express Desk Manager must determine and manage within...3+ years of direct account/client management * Excellent customer service skills and the ability to work with cross-functional… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). -… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... the documentation of all hardware and software changes. + Use the Enterprise Service Desk system to create, modify, update, and resolve customer support… more
- Aimbridge Hospitality (Arlington, VA)
- …is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior ... all encounters with guests and associates in a friendly service oriented manner. + Maintain regular attendance in compliance...Set the standard for guest relations at the Front Desk . + Obtain all necessary information when taking room… more
- SAIC (Washington, DC)
- … requests with the IT service management system + Must be able to manager a team of technicians including workload and performance. + The lead will be expected ... **Description** Responsible for providing desk side support to end users for complex...response and resolution. Escalation point for Junior and Mid-level desk side engineers. Ability to act independently in a… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Leidos (Washington, DC)
- …In this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of ... of Leidos has a career opportunity for a **Help Desk Support Specialist** to be part of a dynamic...and status in incident database tools (ie BMC Remedy/Microsoft Service Manager ). + Install system wide software… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... direction when needed). Key job responsibilities As the Deal Desk Manager , KGS you will guide the...customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable… more