- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- **Overview** SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking Service Desk Specialists to support a customer in Stafford, VA. ... will consist of program management; logistics; asset management; engineering; customer service ; research and development of new capabilities; test and evaluation;… more
- NuAxis Innovations (Washington, DC)
- ** Tier II Service Desk Specialist ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... NOW! We are currently seeking a talented and motivated ** Tier II Service Desk Specialist ** for a Full-Time position. **Job Summary:** The Service … more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …( Tier II and III) + Equipment Specialist (Location and Tier ?) + FSR / Service Desk Specialist I MEF ( Tier II) + FSR / Service Desk ... Specialist II MEF ( Tier II) + FSR / Service Desk Specialist III MEF ( Tier II) + FSR / Service Desk Specialist Quantico, VA ( Tier … more
- General Dynamics Information Technology (Arlington, VA)
- …We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To be successful ... turn into opportunity. And our work depends on a Service Desk Specialist joining our...modify, and repair computer hardware and software. + Provide Tier 1-2 IT operations control support using ITSM ticketing… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist ...of incident information through VIP and customer conversation and self- service tools. Under general supervision, assists VIP's and users… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide ... Help Desk Tier I Specialist ...Help Desk Tier I Specialist - Cleared Washington,...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network… more
- General Dynamics Information Technology (Arlington, VA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a **Help Desk Specialist ,** you will help ensure today...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- ProSphere Tek (Washington, DC)
- …tickets as necessary to the appropriate support teams. + Support program-level Service Desk functions to include evaluating, processing/resolving, and tracking ... **Overview** Planned Systems International, Inc (PSI) is seeking aHelp Desk Specialistto support our Government customer in Washington, DC for our DoS PHIMS… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step...Escalate complex issues with detailed description of issues to higher- tier groups * Document each interaction * Track and… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step...Escalate complex issues with detailed description of issues to higher- tier groups * Document each interaction * Track and… more
- New York Times (Washington, DC)
- …the role of Technical Support Specialist with a higher skill set: + Provide tier 2 hands-on support to end users throughout the company who are working in an ... worth paying for.** **Job Description** **About the Role** The News Technology Specialist position provides infrastructure IT support services for The New York Times… more
- Chenega Corporation (Fort Belvoir, VA)
- …Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- Koniag Government Services (Arlington, VA)
- …Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and our ... as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones. + Tier II technicians are the primary POC for incident and problem resolution and… more
- Calhoun International, LLC (Washington, DC)
- …tracks trouble tickets, refer appropriate issues to Defense Travel Management Office (DTMO), Tier Three Level Help Desk roles and Travel Assistance Center (TAC), ... years. * Shall have a minimum of one year of DTS Local Level Service Help Desk experience, to include ODTA support; ability to prepare and/or review DTS Standard… more
- Dentons US LLP (Washington, DC)
- …services and ensure proper escalation flows. + Provide technical advice on escalations between the Service Desk , TSS, and tier 3 teams. + Specify systems, ... Delivery Lead. This position will supervise the Firm's service desk team, their processes and their...with the application process, please call our Talent Acquisition Specialist at +1 314 259 5898 or contact us… more