- Amazon (Arlington, VA)
- …an experienced, data oriented, talented and highly motivated individual to drive Customer experience within the Finance Operations Global Accounts Receivable ... operational excellence and partnering with Amazon teams to positively impact customer experience . High focus on continuous improvement, innovation and… more
- Amgen (Washington, DC)
- …Join us and transform the lives of patients while transforming your career. ** Senior Manager, Global Customer Experience Business Product Management** **What ... do** Let's do this! Let's change the world! The Sr . Manager will lead the Business Product...Billing in a functional/project lead role + Experience in working with CRM platforms involving customer… more
- Amgen (Washington, DC)
- …Join us and transform the lives of patients while transforming your career. **Omnichannel Customer Experience & Innovation, Senior Manager** **What you will ... pivotal role within the Brand Technology team, the Omnichannel Customer Experience & Innovation Senior ...capabilities across all Patient Support Program channels. The Omnichannel Customer Experience & Innovation lead … more
- Lumen (Washington, DC)
- … customer experience across all touchpoints. This role reports to the Senior Director of Customer Experience . **The Main Responsibilities** + Develop ... leader who has a deep heart space for experience -employee, customer , and partner experience ....that increase revenue, accelerate deal velocity, and foster long-term customer relationships. + Lead data gathering, analysis,… more
- Amazon (Arlington, VA)
- …customers, and working across AWS as #OneTeam. Key job responsibilities As Sr . Customer Advocacy Specialist, you will lead the the effort in driving the ... pace. Join the Gen AI NGDE team as a Sr . Customer Advocacy Specialist! The Worldwide Specialist...aligning cross-functionally to ensure seamless delivery and an exceptional customer experience . Ideally, you're someone who has… more
- Amazon (Arlington, VA)
- …customers, and working across AWS as #OneTeam. Key job responsibilities As Sr . Customer Advocacy Specialist, you will lead the the effort in driving the ... Description Are you ready to lead the world's largest organizations through their GenAI...aligning cross-functionally to ensure seamless delivery and an exceptional customer experience . Ideally, you're someone who has… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... with our program. The key responsibilities of a Senior Customer Success Manager include but are...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... with our program. The key responsibilities of a Senior Customer Success Manager include but are...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- Amazon (Arlington, VA)
- …discussions on where CS resources should be invested to drive the greatest customer experience improvements. Key job responsibilities - Own the end-to-end ... Customer Service (CS) is seeking a self-driven Senior Program Manager to set the strategy for organizational...management of initiatives that improve HC management practices - Lead regular strategic and tactical discussions with the CS… more
- Amazon (Arlington, VA)
- …our ability to drive both Amazon Free Cash Flow and deliver a world class customer experience . Our team of talented employees are located around the world and ... across orgs to ensure we continue marrying internal support capabilities with best-in-class customer experience as new services and features are launched *… more
- Amazon (Arlington, VA)
- …product roadmap. This Senior UX Researcher will own the roadmap and lead human-centered/user experience (UX) research for the AWS Systems Manager products ... AWS Central UX Research team is looking for a Senior User Researcher to lead the effort...repeatable and scalable mechanisms to evaluate Analytics and ML experience solutions from a holistic customer perspective.… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... with our program. The key responsibilities of a Senior Customer Success Manager include but are...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- Amazon (Arlington, VA)
- …Operations, and be based out of our Arlington, VA corporate offices, reporting to the Senior Customer Experience (CX) Program Manager. As the Content and ... creative, and results-driven Content and Engagement Program Manager to lead new internal communications programs. This role will join...strategy, end to end delivery, and communicating results to senior leadership - Experience using data and… more
- TD Bank (Washington, DC)
- …the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all ... teams including US Treasury VPs, line of business heads, senior executives, and external stakeholders to deliver strategic insights...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- TD Bank (Washington, DC)
- …the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all ... our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether… more
- Amazon (Arlington, VA)
- …& Advisory Partners (BCAP). - Bachelor's degree with 7+ years of diverse customer -facing experience in consulting, and a proven track record of managing ... computing and is looking for world class candidates to lead and manage our partnerships with the leading APN...and go-to-market with AWS. As a ProServe Partner Growth Leader within Professional Services, you will collaborate with cross… more
- Amazon (Arlington, VA)
- …and external software offerings and identifying opportunities to integrate systems into a unified customer experience , the GPT Sr . Product Manager has the ... Description At Amazon, we're working to be the most customer -centric company on earth. To get there, we need... Experience owning technology products Preferred Qualifications - Experience in influencing senior leadership through data… more
- Lumen (Washington, DC)
- …team for the Customer Success, CX, Marketing and Comms organization. The Sr . Lead Program Manager is responsible for developing plans and managing ... the world and shape the future. **The Role** The Senior Lead Program Manager is a strategic...complex projects and programs that help diagnose and reduce customer churn, improve customer experience ,… more
- Amazon (Arlington, VA)
- … senior management on progress, risks and change control * Key metrics: customer experience , efficiency, adoption Basic Qualifications - Bachelor's degree - ... Description Amazon's mission is to be the most customer -centric company on Earth. To get there, we...We are seeking a highly skilled, versatile, and strong Senior Procurement Manager, Procurement Innovation to lean a complex… more
- Amazon (Arlington, VA)
- …and external software offerings and identifying opportunities to integrate systems into a unified customer experience , the GPT Sr . PM-T has the opportunity ... Description At Amazon, we're working to be the most customer -centric company on earth. To get there, we need...history. Amazon Global Procurement Technology is seeking an experienced Sr . Product Manager (Technical) to envision, define and deliver… more