- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** ** IT Support Technicians**...Responsibilities: + Provide Tier 2 IT desk side and/or call center support ... are pipelining candidates for future roles._ You enjoy providing Tier 2 support while multitasking...years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues… more
- General Dynamics Information Technology (Falls Church, VA)
- …model. **HOW A SERVICE DESK AGENT WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in ... IT Operations Specialist to provide timely and professional Tier II support to users. To be...2 ) days telework. Onboarding/transition in period requires on-site support up to 60 days. GECOS work schedules are… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support )...Description: The Tier 2 Desktop Support Technician provides Deskside IT Service ... law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support ) to...support for implementation, maintenance, and incident troubleshooting of IT systems Manage hardware in all stages including unpacking… more
- General Dynamics Information Technology (Arlington, VA)
- …help. Install, modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system such ... None **Job Family:** Help Desk **Skills:** Customer Service,Help Desk Operations, IT Service Desk, IT Troubleshooting,Technical Support ...centered Service Desk Specialist to provide timely and professional Tier II support to users. To be… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a remote System Administrator - Tier 2 Support with an active Secret clearance in support of our DEA ... $98,427.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4594/systems-administrator tier - 2 - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2024-4594_… more
- GovCIO (Washington, DC)
- …hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. **Responsibilities** Experience in a ... USD $67,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 -service-desk-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5202_ **Category** _IT… more
- General Dynamics Information Technology (Washington, DC)
- …directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution of ... We are seeking qualified candidates to operate and maintain Pegasus, which directly support US military forces and US Coalition members with critical war planning… more
- Amentum (Washington, DC)
- …are dedicated to our customer's mission. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end users for complex software ... Amentum is seeking a **Call Center IT Support Technician** to join our...Or a current COMPTIA A+ certification, and at least 2 years of experience providing desk side and/or service… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …with the highest level of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. + Must have ... clear communication until issues are resolved. + Provide exceptional Tier -II work center support , receiving and logging...TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT … more
- Chenega Corporation (Arlington, VA)
- …services in Cybersecurity, Systems Engineering and Integration, IT Operations Support , Software Development, and Program Management. Job Title: Tier 1 Help ... on unclassified and classified office information systems + Provides support for implementation, troubleshooting, and maintenance of IT...business activity of the organization's end user(s). + Provides tier 1 support to end users for… more
- CACI International (Springfield, VA)
- …stand-down. + Conduct Quality Control reviews of a percentage of closed CSOC Tier 2 tickets each week to ensure proper analysis, categorization, documentation, ... The functional capabilities are to provide the information technology ( IT ) infrastructure services required to deliver timely, relevant, and...malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate… more
- System One (Arlington, VA)
- …self-service ticket submissions routed from Internal Arlington County employees. + Escalate issues to Tier 2 as needed, as well as set customer expectations for ... ALTA IT has a Long-Term Contract position open for...responsibilities include, but are not limited to: + Deliver Tier -1 Support for in office/remote employees +… more
- SAIC (Washington, DC)
- **Description** Performs day-to-day activities required to provide Tier 2 and Tier 3 support to end users, to include, move/add/change of end user ... minimum of 7 years of experience providing desk side support , acting as IT Support ...+ Provides Tier 2 and Tier 3 deskside end user support including… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** IT SUPPORT ANALYST** Transform technology into opportunity as an IT ... operate. At GDIT, people are our differentiator. As an IT Support Analyst, you will help ensure...sanitizations. + Providing technical expertise in installing and troubleshooting Tier 1 support to the customer. Team… more
- Parsons Corporation (Alexandria, VA)
- …in a classified and unclassified Windows\Linux desktop and server environment. Provide Tier 1-III/other support per requests from DoD government customer. ... experience in Active Directory or Windows Enterprise Administration including support delivery, consulting, architecting, IT operations, or...patching, hardening, etc.) + 10+ years of experience providing Tier 1 - Tier 3 support… more
- ManTech (Washington, DC)
- …**Responsibilities include but are not limited to** : + Provide Tier 1, 2 , and 3 HW/SW troubleshooting support for Service Desk issues. + Conduct hardware ... seeking a motivated, career and customer-oriented **Junior Special Ops IT Support Technician** to join our team...a degree, an additional (6) years of experience. + 1- 2 years of related experience in computer hardware, software,… more
- SAIC (Arlington, VA)
- **Description** SAIC is has an opening for an ** IT Systems Integration Analyst** to support our team in Arlington VA. **Responsibilities include:** + Provide ... IT systems and subsystems via various tools to support enterprise services to worldwide customer base. + Familiarity...**Required:** + Bachelor's degree in Computer Science or related IT or technical field and 2 + years'… more
- KBR (Washington, DC)
- …shape the future of space defense. Key Responsibilities: + Provides expert and second- tier technical support and analysis to field engineers and technicians. + ... Title: IT Field Service Technician - TS/SCI Belong. Connect....successful implementation of services into production. Provides expert and second- tier technical support for the installation and… more
- General Dynamics Information Technology (Springfield, VA)
- …and work with external teams to improve user experience. + Assist customers with Tier 2 incident resolution for Linux and windows applications. + Provide remote ... and technically accomplished group of colleagues. Primary responsibilities include providing Tier II support of maintaining multiple large Enterprise… more
- Huntington Ingalls Industries (Washington, DC)
- …Agency (DISA)/Security Technical Information Guide (STIG) requirements for RMF compliancy * Provide Tier II and III-level support for the SMMP-MC system to ... We Are: HII-Mission Technologies Division, is seeking a motivated IT MAXIMO Engineer to join our team of exceptionally...This is a part time position to provide technical support to the SMMP-MC Information System Security Officer (ISSO)… more