- Stratus Solutions (Washington, DC)
- …environments. * Troubleshoot, diagnose, and resolve desktop, laptop, and tablet computer software and hardware failures. * Provide information, guidance, and ... instruction on the use of desktop, laptop, and tablet computer hardware and software products. * Provide desktop, laptop, and tablet computer technical support… more
- CACI International (Washington, DC)
- …10% Type of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II ), who will be responsible for ensuring an outstanding level ... VIP Support Specialist Tier 2 Job Category: Engineering and...of customer service by providing direct Tier II Customer Service Center support to the… more
- Stratus Solutions (Washington, DC)
- …requesting assistance by email, phone call, and in-person. Triage and escalate IT issues to Tier II , Tier III, and OIS management appropriately. What we are ... things you may do on any given day): Provide Tier I support for requests for service through email,...Exchange/Outlook support. * Must have experience in troubleshooting basic computer (desktop, laptop, tablet) issues and triaging as needed… more
- Stratus Solutions (Washington, DC)
- …requesting assistance by email, phone call, and in person Triage and escalate IT issues to Tier II , Tier III, and OIS management appropriately What we are ... things you may do on any given day): Provide Tier I support for requests for service through email,...Exchange/Outlook support. * Must have experience in troubleshooting basic computer (desktop, laptop, tablet) issues and triaging as needed… more
- NuAxis Innovations (Washington, DC)
- **Help Desk Specialist II ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... are currently seeking a talented and motivated **Help Desk Specialist II ** for a Full-Time position. **Job...Must contribute to deliverables and performance metrics where applicable.uThe Tier II support is involved in resolving… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- Installs, changes, and repairs moderately complex problems of personal computer hardware and software systems, and provides technical assistance and training to ... issues which only general guidance exists and which the specialist will have to customize a solution based on...correct common failures with minimal direct supervision from the computer support supervisor. + Sets up equipment for employee… more
- System One (Springfield, VA)
- …Onsite - Springfield, VA ALTA IT is looking for a Cyber Security Operations Specialist II to operate and manage all aspects of Information Systems, data ... in a Technical field (ie Information Technology, Information Systems, Computer Science) + 4+ years' experience working in Cyber...- Conduct Quality Control reviews of a percentage closed Tier II tickets each week to ensure… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …service A + Attempts to resolve as many incidents during the first contact, or at Tier I/ II . Efficiently escalates incidents to Tier III when required. + ... Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** Transform technology into… more
- General Dynamics Information Technology (Arlington, VA)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support,Help Desk Support,Remedy Help Desk **Certifications:** CompTIA - ... Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in enterprise IT means connecting and enhancing… more
- ManTech (Washington, DC)
- …Currently, **ManTech** is seeking a motivated, career and customer-oriented **Help Desk Support Specialist ** to join our team in the DMV area. We have opportunities ... resolution of complex issues with remote staff and internal Tier 3 Technicians. **Basic Qualifications:** + 2 Years of...of relevant job experience. + DoD 8570.01-m- IAT Level II Certification must be obtained within 6 months of… more
- Koniag Government Services (Arlington, VA)
- …such as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones. + Tier II technicians are the primary POC for incident and problem ... Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and our… more
- US Marine Corps (Quantico, VA)
- …(ANACI/ Tier 3) background investigation to satisfy IT Level II designation. Appointment and continued employment are subject to a favorable adjudication ... and effectively. Responsibilities Serves as the Education and Career Services Specialist (Voluntary Education Program), Marine and Family Division (MF), Manpower and… more
- ProSphere Tek (Washington, DC)
- …Service Desk functions to include evaluating, processing/resolving, and tracking of all Tier levels I/ II /III Trouble Tickets. + Reviews Trouble Ticket to ... logs and equipment databases. **Minimum Requirements** + Bachelor's Degree, Computer Science, Electronics Engineering or other engineering or technical discipline… more