- General Dynamics Information Technology (Quantico, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II ** with GDIT. A career in ... how agencies operate. Our work depends on a **Help Desk Analyst Tier II ** joining...ITD organization in Quantico, VA. The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Salary: $55,000.00 - 58,000.00 ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...and operating environment. Qualifications: + DOD 8570 IAT Level II or higher certification required (ie, Security+ CE) +… more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ... Secret clearance + **Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations. + **Certification Requirements** : Security+ CE… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Required:** Yes **Job Description:** **General Dynamics IT** is seeking an **Enterprise Service Desk Lead** to support large-scale migration and operations on ... is located at **Ft. Belvoir, VA.** As the **Enterprise Service Desk Lead** , you coordinate delivery...resolve problems, or forward the problems to the appropriate Tier III or technical support. + Monitor, manage, optimize,… more
- Leidos (Washington, DC)
- …In this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of ... Leidos has a career opportunity for an upcoming **Help Desk Support Specialist** position. This position will be part...both on-site and off-site personnel. **Primary Responsibilities:** + Provide Tier I/ II contact and incident resolution to… more
- System One (Quantico, VA)
- …provide ongoing support, monitoring, and lifecycle management of incident tickets. + Provide Service Desk customer support for all AFOSI computer networks and ... Help Desk Technician Quantico, VA - Onsite Active Top...or priority or when necessary to ensure good customer service . + Monitor tickets for trends and patterns indicating… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …* Deskside support for any user where a ticket has been dispatched from the Service Desk or identified by the on-site user base * Break/Fix support for ... program provides a range of IT services, including help desk , deskside support, Windows workstation engineering and maintenance, managed...a Public Trust clearance * Past experience providing IT ( Tier II ) support in a Windows office… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point...APR Team receives escalated tickets, executive support requests, and tier 2 requests. Our ERF team is tasked with… more
- Epsilon, Inc (Arlington, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Systems Administrator II | ACAS** **Who is Epsilon:** Epsilon is...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Arlington, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Systems Administrator II | Exchange** **Who is Epsilon:** Epsilon is...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Arlington, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Systems Administrator II | Active Directory** **Who is Epsilon:** Epsilon...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Arlington, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Systems Administrator II | Enterprise Security Systems (ESS)** **Who is...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Arlington, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Systems Administrator II ** **Who is Epsilon:** Epsilon is an IT...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Arlington, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Network Engineer II ** **Who is Epsilon:** Epsilon is an IT...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Arlington, VA)
- …international partners and foreign military sales (FMS) clients, providing top- tier desk -side support, and offering adaptable enterprise infrastructure ... **Information Assurance Analyst II ** **Who is Epsilon:** Epsilon is an IT...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- NANA Regional Corporation (Arlington, VA)
- …in a mixed classroom/ desk -side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk support; respond to ... Suvi is looking for a Technician (Field Service Representative) to support our government client in...as Bomgar. + Enters and resolves incidents assigned to Tier II in the ticketing system. +… more
- NANA Regional Corporation (Fort Belvoir, VA)
- …operating system updates). + Assist Service Desk technicians as needed with Tier I and Tier II troubleshooting. + Patching of desktop systems, ... in DISS). + Currently possess DoD 8570.1-M IAT Level II . + Currently possess a Computing Environment certification or...(or greater) certification. + Experience working in an IT service desk environment. + Experience working with… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... level events to include venue rehearsals and coordination. Provide tier 3 support for all AV/VTC systems in the...meet the aforementioned conditions. + DOD 8570 IAT Level II Certification required (GSEC, GICSP, CND, CySA+, Security+ CE,… more
- Leidos (Washington, DC)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, network engineering, service desk , seat support services, and data transport. ... **Description** Leidos currently has an opening on the Service Management Integration and Transport (SMIT) Contract for...validate their suitability for Navy environments. + Providing occasional Tier 3/ Tier 4 support to Operations. +… more