- Rose International (Berlin, CT)
- …Maintains customer contact until the inquiry is resolved, including informing customer of status and resolution - Achieves or exceeds service-level agreements ... or equivalent.Typical task breakdown:- Responsible for resolving employee and HR customer telephone and/or electronic inquiries and service requests for the HR… more
- Newtown Savings Bank (Newtown, CT)
- …Bank is looking for a positive, high energy, team player for a Part-time Customer Service Associate opportunity. Our Part-time Customer Service Associate ... resolution . Document each communication appropriately. + Courteously resolve 1st level customer complaints with a first-time resolution , refer as needed to… more
- Highmark Health (Hartford, CT)
- …United Concordia Dental **Job Description :** **JOB SUMMARY** This job handles customer inquiries by telephone and/or email and/or in person from individual members, ... groups, providers and brokers in a customer service center. Troubleshoots and resolves customer ...forwarding to the appropriate area for follow up and resolution . + Meet all production, quality, and adherence standards.… more
- Ryder System (Hartford, CT)
- …of open receivables by partnering with the customer key decision makers. Customer support for billing issues, dispute resolution and payment resolution ... Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ **Job Summary** Customer collection specialist who can manage a portfolio of… more
- Liberty Bank (Middletown, CT)
- …OF THE JOB : Reporting to the Sr. Market Operations Leader, the Sr. Field Associate will ensure that the customer experience is consistently aligned with Liberty ... Field Associate Middletown, CT 06457, USA Req #1595 Monday,...professional manner while referring to appropriate internal resources for resolution , if necessary to ensure superior customer … more
- NBC Universal (Hartford, CT)
- …+ Working with internal / external Technical Support teams to ensure timely resolution of customer requests and issues. + Providing troubleshooting & support ... CT stations team in Hartford is looking for an Associate Systems Engineer to help us grow and maintain...+ Must be covered by Solutions, NBCU's Alternative Dispute Resolution Program Desired Qualifications: + Bachelor's Degree + Ability… more
- TD Bank (Manchester, CT)
- …the customer walk-in traffic and can be the first point of contact for customer resolution or to make appointments to see an expert + Understands and ... role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Banking Associate is a professional in banking, plays a key role in delivering… more
- Eversource Energy (East Berlin, CT)
- IT Associate Analyst, Information Security \(Hybrid\) This is a hybrid role\. The first three months are fulltime in the office\. **Our Team** As an IT Associate ... to it + Identify problems, issues; take responsibility for resolution + Set high standards for self; deliver quality...Proactively seek out opportunities to improve business performance and customer service\. + Respond positively to new demands or… more
- Eversource Energy (East Berlin, CT)
- …Eversource Engineering Professional Development Program** is designed to provide our Associate Data Scientist with an opportunity for career development, training, ... to it + Identify problems, issues; take responsibility for resolution + Set high standards for self; deliver quality...Proactively seek out opportunities to improve business performance and customer service\. + Respond positively to new demands or… more
- Evolent Health (Hartford, CT)
- …Put your passion where it meets purpose! We are looking for an Associate Director, Partner Operations that embodies deep relationships, serves as a trusted advisor ... strategically to achieve objectives, including relationship, growth, retention and customer goals + Cultivate productive, trusted relationships with key executives… more
- Gpm Investments LLC (Hartford, CT)
- …every week. + Pay Rate: $16/hr + Age requirement: 18 Responsibilities + Warm Customer Greetings: Greet customers with a friendly demeanor as they enter the store, ... patronage. + Cash Handling Expertise: Master the art of ringing up customer sales using an electronic cash register, ensuring accurate transactions. Manage cash… more
- Marriott (Hartford, CT)
- …Provide customer support through assistance and guidance in issue resolution , and open communication with Marriott properties and related company contacts. ... travel journey through complex reservations services and support of elite loyalty and customer care requests using a variety of channels including voice, email, and… more
- Lumen (Hartford, CT)
- …related issues for customers. Recommends solutions and follows through to achieve resolution for the customer . Works cross functionally with our billing, ... and shape the future. **The Role** Acts as the principal billing care specialist for our customer base. Analyzes and resolves billing disputes and/or collection… more
- Lumen (Hartford, CT)
- …related issues for customers. Recommends solutions and follows through to achieve resolution for the customer . Works cross functionally with our billing, ... and shape the future. **The Role** Acts as the principal billing care specialist for our customer base. Analyzes and resolves billing disputes and/or collection… more
- Cayuse Holdings (Hartford, CT)
- …high-quality customer service to the client, for the efficient resolution of technology problems and requests + Operates within established guidelines and ... and professional services. **Primary Focus** The Service Desk Agent provides customer service solutions within service level agreements using company and project… more
- Lowe's (East Hartford, CT)
- …tasks to Admin Service Associates o Developing Associate Scheduling o Solving Customer Escalations o Leading resolution of same day delivery issues o ... a Positive Team Environment Responsibility Statements *Manages a market-based CSA ( Customer Service Associate ) team responsible to support delivery operations.… more
- GovCIO (Hartford, CT)
- …is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer applications and platforms. This ... fully remotewithin the United Statesposition. **Responsibilities** Provides user support and customer service on government customer computer applications and… more
- System One (Hartford, CT)
- …and associates by providing expert advice and counsel on workplace situations (ie associate issues, associate conflicts, behavioral concerns) as well as guidance ... on ensuring consistent application of policies and practices while balancing company and associate needs. The focus of this role is primarily on tactical activities.… more
- Crawford & Company (Waterbury, CT)
- …matrix organization and ensure timely, quality documentation. + Excellent analytical and customer service skills to facilitate the resolution of case management ... individual's medical status, identifies needs and obstacles to medical case resolution and RTW by providing proactive case management services. + Render… more
- Public Partnerships LLC (Hartford, CT)
- …implement, and monitor key CTO metrics, such as system uptime, incident resolution time, development velocity, and customer satisfaction with technology ... the number of features delivered per sprint. + **Incident Resolution Time** : + Target: Reduce mean time to...with continuous monitoring and improvement of response processes. + ** Customer Satisfaction (CSAT) with Technology Services** : + Target:… more
