- Ralliant (Plainville, CT)
- …& Experience BA/BS in a related field with 0-2 years of experience in sales or customer service OR Associate degree with 5 years of experience in sales or ... ISS owns the identification of new growth opportunities via lead qualification and is responsible for the support of...customer service Skills & Knowledge + Strong… more
- iCIMS (Hartford, CT)
- … Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating closely with ... enablement content and product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR Tech (ATS, HCM, or… more
- Henkel (Rocky Hill, CT)
- …Excellent written and verbal communication skills with a knack for translating technical solutions into clear, customer -focused messaging + Collaborative mindset ... NA Broad Market & Customer Activation Manager **_About_** **_this_** **_Position_** At Henkel,...Partner with the Demand Generation team to manage inbound lead generation and support outbound prospecting activities + … more
- Ralliant (Hartford, CT)
- …clear service vision, strategy, and multi-horizon roadmap. + Leverage customer , competitive, and market insights to prioritize offerings that drive revenue, ... & Messaging + Define and communicate compelling value propositions rooted in customer insights, industry trends, and differentiated service capabilities. +… more
- Henkel (Rocky Hill, CT)
- …for assigned products and manage shortages for business continuation/minimized customer impact + Implement footprint optimization initiatives, eg, localizations and ... transfers with SBU and functional stakeholders + Drive product-related customer communication and approvals + Serve as contact for...Serve as contact for internal product related inquiries + Lead key initiatives and projects **What makes you a… more
- Henkel (Rocky Hill, CT)
- …adapt to changing customer needs and market conditions. The ability to lead the team and coordinate complex projects and assignement. + Familiarity with FEA, ... labs, workflow assignments including prioritization and reporting to meet customer , internal and market needs and expectations. + Ensures...Proven track record of guide, motivate, and develop a technical team. Minimum of 5 years of experience of… more
- Cleo (Hartford, CT)
- …ERP systems. + Collaborate with cross-functional teams (order management, finance, logistics, customer service ) to ensure that integrated process flows align ... strategic position acts as a liaison among business stakeholders, technical teams, and trading partners to ensure a smooth,...with operational goals. + Lead business process mapping and gap analysis to ensure… more
- Ally (Hartford, CT)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... Ally Insurance. The Senior Actuarial Analyst will be expected to independently lead projects from start to finish. This includes brainstorming, accurately executing… more
- iCIMS (Hartford, CT)
- …territory. Equipped with your knowledge of the iCIMS Talent Cloud, prospect research, customer success stories, and a pipeline of qualified leads, you'll have the ... value based proposals for the full suite of iCIMS portfolio solutions. + Lead the entire sales process, including RFP/RFI and final contract, and coordinate efforts… more
- Aquarion Water Company (Monroe, CT)
- Customer Service Technical Lead Monroe, CT, US, 06468 Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities ... practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource. Job Summary The Customer Service Technical Lead reports to the Customer … more
- Highmark Health (Hartford, CT)
- …cloud migration, and the strategic integration of Artificial Intelligence. The Lead Technical Analyst leverages significant independent judgment and discretion ... business cases, and conducting cost analysis where appropriate. The Lead Technical Analyst analyzes complex data to...management software** , often with potential regulatory risk exposure, customer service , and financial impacts. As a… more
- Humana (Hartford, CT)
- …gamified incentives, and advanced agentic AI decision-making across our organization. As a Lead Technical Product Manager (PM-T), you will be responsible for ... decision-making, rewards, and agentic AI experiences across both digital and service touchpoints. You will collaborate closely with teams in engineering, data… more
- RTX Corporation (East Hartford, CT)
- …day. Just look up. Are you ready to go beyond? F139 (Tanker Program) Military Customer Support and Services (MCSS), Customer Support Engineering (CSE) team is a ... The individual will be responsible for Field Sustainment activities, to include technical guidance, engine manual interpretation and updating of technical … more
- RTX Corporation (East Hartford, CT)
- …display every day. Just look up. Are you ready to go beyond? The V2500 Customer Technical Service (CTS) department is seeking an experienced senior manager ... to lead the Troubleshooting, Components & Systems (TCAS) Team currently...Representatives (FSR), Component Integrated Product Teams (CIPTs), regulatory authorities, technical publications, Customer Service Managers… more
- Confluent (Hartford, CT)
- …coordinating between Confluent Sales, Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and ... One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted … more
- Zoom (Hartford, CT)
- …these customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing key factors affecting ... teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous… more
- Oracle (Hartford, CT)
- …with technical and non- technical staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). **Other ... under OCI (SaaS, IaaS, PaaS). Act as a trusted technical advisor and liaison between Customer and...lead the adoption of innovative ways to deliver service to customers and optimize overall product and … more
- Oracle (Hartford, CT)
- …assumptions, and develop transition roadmaps to meet customer needs. + Lead the review, development, and execution of technical delivery plans, collaborating ... and primary point of contact for Oracle's most complex customer accounts, delivering optimal business and technical ...and OCI) with advanced account management skills to drive customer success, project execution, and sustained service … more
- Oracle (Hartford, CT)
- …receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of ... Most complex customer engagements and contracts. Extensive Project Management or Customer Service Management. Project Management or Service Management… more
- Highmark Health (Hartford, CT)
- … technical excellence across the organization. **ESSENTIAL RESPONSIBILITIES** + Lead to provide strategic consultation to business customers in defining or ... of architecture and business problems and serve as a technical or business lead for highly complex...expectations of customers, partners and management + Participate in customer walkthroughs and plans; design and technical … more
