- Lumen (Hartford, CT)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Verint Systems, Inc. (Hartford, CT)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is a ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- Trellix (Hartford, CT)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is...retention and renewals opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Confluent (Hartford, CT)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Hartford, CT)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Senior Customer Success Technical Architect serves as the technical champion ... this space. **What You Will Do:** + Champion and advocate for the customer within Confluent -... success + Developing and presenting periodical customer reviews to Confluent senior management +… more
- Autodesk (Hartford, CT)
- …and strategy.** **Collaborate with cross-functional teams (product, engineering, sales, marketing, and customer success ) to champion a shared vision for field ... expansion through either organic and/or inorganic methods and backed by data and customer feedback.** **Monitor and measure the success of strategic initiatives… more
- Teradata (Hartford, CT)
- …and cloud modernization, the SE leverages their expertise to drive sales and support customer success . The SE is a hands-on professional, who not only excels ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- Confluent (Hartford, CT)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- Highmark Health (Hartford, CT)
- …approach new challenges with anticipation and a view towards success . Proactively identify emerging opportunities; establish project objectives, specify strategies, ... Enhance department influence by providing responsive service and understanding customer needs. Effectively and confidently present information and provide decision… more
- Teradata (Hartford, CT)
- …Life Sciences + Achieving expansion targets - in coordination with Account Executives, Customer Success Managers, and Industry Strategists, you will build and ... from target customers and prospects. Comfortable with engaging with senior stakeholders they identify, co-lead and co-manage sales motions...post PoC / PoVs and create supporting proposals. + Customer Success : Works with Customer … more
- Sanofi Group (Hartford, CT)
- …also include development and implementation of effective territory planning, customer insight generation, advocate development and leveraging Sanofi ... the account / KOL and home office stakeholders, including Senior and Executive Leadership. + **Business Planning:** + Create...access colleagues in assigned territory to ensure optimal account success and to address customer and patient… more
- Highmark Health (Hartford, CT)
- …Recognize systemic risks to change realization and escalate the concerns to senior executives immediately after recognition . Display an ongoing commitment to ... in hiring and termination decisions, coaching and development, rewards and recognition , performance management and staff productivity. Plan, organize, staff, direct… more
- Teradata (Hartford, CT)
- …every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll ... + Ongoingly sense and synthesize relevant market, competitive, employee, customer and partner insights to inform and execute the...our planning processes, among others + Be a convincing advocate for our strategy, engaging to listen and influence… more
- Deloitte (Hartford, CT)
- …Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop solutions that solve complex HR problems ... implementations. Technical Leadership and Advocacy: Serve as the technical advocate for ServiceNow HRSD solutions, ensuring architectural integrity, feasibility, and… more
- Lionbridge Technologies (Hartford, CT)
- …customer data, competitive analysis, and pricing information to internal teams. + Advocate for clients and maintain a customer -focused approach. + Provide ... dynamic Business Development Director to drive top-line revenue growth through new customer acquisition and expansion of our comprehensive gaming services. This role… more
- CVS Health (Hartford, CT)
- …Working with IT, creative, internal strategists and third-party vendors, you will advocate for the adoption of email best practices, partner to govern channel ... health, and support the rollout of new tools, technologies and marketing programs. Success in this role will require you to understand the business needs of… more
- Comscore (Hartford, CT)
- …maximum usage and satisfaction of Comscore products, services, and data, resulting in customer retention. **What You'll Do:** + Senior key contact for small ... Develops and maintains long-term client relationships by serving as a client advocate and liaison. Understands the client's changing and expanding business needs and… more