- GovCIO (Hartford, CT)
- **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer applications and ... email. Escalates tier 2 and tier 3 issues to supervisor and/or technical lead. Tracks all issues to closure....data storage devices, and other general peripherals. + Configures IT devices for secure operation, including installation of software,… more
- Marrakech, Inc. (Woodbridge, CT)
- …assist others as well as provide instruction on related processes. + Reading and Writing Skills:The Help Desk Supervisor must be able to write well in order ... the IT Specialists + Oversees the company-wide help desk activities and resolves escalated issues...read well, including technical documents and other communications. The Help Desk Supervisor must be… more
- Aston Carter (Hartford, CT)
- …technical evaluations and recommendations regarding new and innovative techniques. + Oversees all help desk activities. + Manages and develops upgrades to the ... organization and adheres to all organizational standards. + Keeps immediate supervisor well-informed of activities and recommends corrective actions. + Manages and… more
- Mathematica (Hartford, CT)
- …24/7 systems with tens of thousands of users. Includes delivery and operations of help desk , training, and technical assistance support to large, diverse user ... of change management and matrix organizational management. * Experience with IT procurement including negotiating with software vendors. Familiar with federal… more