- Kuehne+Nagel (Naugatuck, CT)
- …most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Naugatuck is looking for a new IT Service Desk Team Lead to join our IT ... team . **Your Role** As our IT Service Desk Team Lead, you will be responsible for supporting all staff in North America with software and hardware… more
- Masonicare (Wallingford, CT)
- …and server knowledge as he/she will work interactively with Masonicare's network team . The IT Service Desk /Call Center and IT Desktop Support teams ... as well as supervise two teams; one is the IT Service Desk /Call Center and...Service Desk /Call Center, along with the IT Desktop Support team into an integrated,… more
- CAI (Hartford, CT)
- …R4096 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible for receiving requests ... requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst** to...IT end-user support including: + Utilize excellent customer service skills and exceed customers' expectations. + Interact via… more
- GovCIO (Hartford, CT)
- …+ Bachelor's with 8+ years (or commensurate experience) + 8+ years leading help desk and service desk teams. Required Skills and Experience + ... Desk Manager will manage and lead the help desk teams and coordinates complex IT projects...and new products in development projects. Manages a project team comprised of a multidisciplinary staff. Reviews, manages and… more
- Charles IT (Middletown, CT)
- About Us: Exceptional Service . Endless Improvement. Passionate People. Honest and Forthright. These values guide everything we do, and we achieve them thanks to the ... diverse and collaborative efforts of our team . We are dedicated to creating a supportive environment...designed to provide hands-on experience in: + Our customer service approach + Active Directory user and group management… more
- Hubbell Power Systems (Shelton, CT)
- …Systems (CIS/MIS) or IT technical field preferred. * Minimum 8 years ITSM/ Service Desk leadership or management experience. * Minimum 4 years of End ... IT Service Management Leader Apply now...Direct, manage, lead, and expand portfolio of the organization's Service Desk and ITSM Platform to meet… more
- IT Concepts (West Haven, CT)
- …government customers, we are looking for driven and innovative individuals to join our team . IT Concepts, Inc. (ITC) is seeking an experienced Customer ... Service Engineer (System Administrator) to support our VA-ESOM- End...user satisfaction. + Assist in delivering both remote and desk -side technical support, responding to IT support… more
- Aquarion Water Company (Monroe, CT)
- … IT Technical Support Specialist - SAP User Provisioning to join our IT department's Helpdesk team . This position provides leadership, knowledge and technical ... of access points within SAP. + Escalate issues to IT Management team and BASIS administrator in...and BASIS administrator in a timely manner + Provide IT help desk support including technical troubleshooting… more
- Ford Motor Company (Hartford, CT)
- …users relying on our IT resources and thousands of contacts to our service desk every month, this transition is a significant step towards improving the ... customer sentiment, and design integrated tech experiences by bringing IT Service Lines together to solve customer...resource groups * Paid time off for individual and team community service * A generous schedule… more
- Moses/Weitzman Health System (Middletown, CT)
- …accountable for IT strategy development in lock-step with the executive team and its mission, strategic plan and delivery tactics. That strategic leadership must ... governance processes as a member of the senior leadership team . + Provide strategic and operational IT ... systems. **Operational Management** + Ensure continuous improvement of IT services through oversight of service level… more
- Glory Global Solutions (New Haven, CT)
- … Technician, you are the face of GLORY. As a member of the GLORY Field Service team , you will be empowered to:* Directly manage all aspects of customer ... Field Service Technician - New Haven, CT City/State New...PC knowledge. However, this position is not intended for IT or help desk professionals. REQUIRED SKILLS… more
- H&R Block (Meriden, CT)
- …tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District ... **551117BR** **Title:** Associate Team Leader **Our Company** **:** At H&R Block,...Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and… more
- SHI (Hartford, CT)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...- all 6,000 of them.** If you join our team , you'll enjoy: + Our commitment to diversity, as… more
- TEKsystems (Cheshire, CT)
- …and supporting office culture Skills: Digital marketing, Social media, Customer service , microsoft office, Support, Troubleshooting, Help desk support, Help ... desk Top Skills Details: Digital marketing,Social media,Customer service ,microsoft office Additional Skills & Qualifications: Responsibilities: Office Organization… more
- The Hartford (Hartford, CT)
- …quality and service we are committed to delivering. + Superior desk management skills required. + Critical thinking skills inclusive of investigation, decision ... and to help others accomplish theirs, too. Join our team as we help shape the future. Sustaining The...settling first party property losses while delivering superior customer service . The ideal candidate will operate in the full… more
- HealthEdge Software Inc (Hartford, CT)
- …with customers both verbally and in writing. + Works closely with the customer through Service Desk or 1-800 numbers which are the mode for client interaction ... review their internal workflows and processes and engages in IT solution discussions to optimize solutions aligned to their...information privacy and security. + Attend and participate in team meetings and in- service activities, as necessary.… more
- Cayuse Holdings (Hartford, CT)
- …mainframe applications, and hardware. Handles problems that the first tier help desk support is unable to resolve. May interact with network services, software ... systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or...to coordinate and get cooperation from multiple areas within IT to accomplish assignments. + Ability to work well… more
- The Hartford (Hartford, CT)
- …to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. Work Arrangements: This role will have a Hybrid ... information and resolves problems. Supports sales efforts and strategies. Workload/ Desk Management: Responsible for handling high volumes of transactions.… more
- The Hartford (Hartford, CT)
- …to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. We're in the business of helping people achieve ... And you can help us when you join our team of underwriters. They're at the center of everything...+ Partners with the field to ensure deliver on service goals + Quotes new business opportunities for Core… more
- Insight Global (Rocky Hill, CT)
- Job Description A criminal justice employer is seeking two Deployment Technicians to join their team in Rocky Hill, CT. These positions are open due to a PC refresh ... are provisioned, they will be paired up with another team member to utilize a company vehicle and travel...issues. At times this resource may assist the help desk with answering phones and assigning tickets as needed.… more