- PennyMac (Pasadena, CA)
- …and effective service to customers while maximizing employee production and quality. As the AVP Customer Experience you will monitor workflows and queues to ... the complete mortgage journey. A Typical Day The Assistant Vice President Customer Experience will lead multiple teams and monitor Customer Service… more
- Banc of California (Woodland Hills, CA)
- …insures consistency between the loan documents and the CAM. * May make joint customer calls with RM to assess client's needs, business, and management team. * ... in accounting, finance, economics or related field and/or related work experience . Formal credit training and/or Intermediate/Financial Accounting 1 and 2 preferred.… more
- Banc of California (Santa Ana, CA)
- …products on the bank's balance sheet + Strong quantitative background and/or experience in statistical analysis + Advanced Excel analysis/modeling such as Macros, ... Pivot tables, Index-Match, Offset + Experience with Quantitative Risk Management ALM Platform (QRM/Empyrean) +...with the USA PATRIOT Act, Anti-Money Laundering (AML) and Customer Information Program (CIP), Right to Financial Privacy Act… more
- Insight Global (Pasadena, CA)
- …large client in Pasadena. In this role, you will supervise and monitor customer service activities, ensuring staff provides timely, friendly and effective service to ... - Ability to work in a Call Center environment - Experience managing Loan Processors - Extensive Mortgage experience - 5+ years of experience as a Loan… more