- SharkNinja (Needham, MA)
- …in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. The Director - Product Development ... category roadmap direction to a team of product developers from entry through manager level. You are responsible AND accountable for progressing, reporting on, and… more
- SharkNinja (Needham, MA)
- …in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. Responsibilities: Support the Shark ... organization - providing guidance on their assigned projects, ensuring product success , supporting professional advancement within their role and within SharkNinja,… more
- SharkNinja (Needham, MA)
- …in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. Responsibilities: Support the Ninja ... excellent interpersonal skills. COMMUNICATING FOR IMPACT, one of SharkNinja's SUCCESS DRIVERS, is immensely critical in this role. Highly-effective communication… more
- NetApp (Brockton, MA)
- …sales playbooks, competitive battlecards, ROI tools, and enablement content. Partner with Customer Success on adoption, renewals, expansion, and upgrade paths; ... turning a world of disruption into opportunity for every customer . No matter the data type, workload or environment,...Job Summary Overview NetApp is seeking a Principal Product Manager to own the strategy, design, and execution of… more
- Citizens (Abington, MA)
- …Branch Manager (BM) , you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success . In this role, you'll ... At Citizens, we're focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting… more
- SharkNinja (Needham, MA)
- …providing cross-functional support to resolve product, quality, manufacturing and customer challenges Assist in the creation/management of merchandising, training, ... markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success . Valuing each unique voice and blending all of our diverse skills… more
- NetApp (Waltham, MA)
- …activities. * Establish and track key performance indicators (KPIs) to measure product success . * Gather and analyze customer feedback and usage data to ... turning a world of disruption into opportunity for every customer . No matter the data type, workload or environment,...Our team is looking to hire a Senior Product Manager which in this role you will: Job Responsibilities… more
- SharkNinja (Needham, MA)
- …providing exposure and visibility on a global scale acting in a general manager capacity. Program Managers lead via influence and are responsible for establishing ... experience and high rate of sales. A SharkNinja Program Manager thinks, acts and leads his/her programs like a...project or program they manage and owns the overall success of the program with a steady focus on… more
- Citizens (Waltham, MA)
- …Ability to effectively ask questions and identify needs to improve the customer relationship Proven success with building relationships, and recommending and ... understand what might be a good fit for a customer now, may not be 6 months from now....accelerates the interview process, moving qualified candidates to hiring manager interview fast. Preferred skills/experience 1 year cash handling… more
- Sanofi (Cambridge, MA)
- …related to coverage, reimbursement and patient access. Reporting directly to the General Manager , US RGA Franchise, this role will act as a thought partner and ... value proposition, indication/franchise strategy, life cycle management, and ensuring customer -facing teams are appropriately trained and resourced on current… more
- NTT America, Inc. (Boston, MA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently.… more
- SHI (Boston, MA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as… more
- MongoDB (Boston, MA)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... **Our ideal candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or other similarly customer -centric… more
- Proofpoint (Boston, MA)
- …motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the ... customer experience. **Your Day to Day** + Drive high levels of customer success through post sales customer engagements, maintaining a strong sense of… more
- Wolters Kluwer (Waltham, MA)
- …days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- ISC2 (Boston, MA)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- S&P Global (Boston, MA)
- **About the Role:** **Grade Level (for internal use):** 09 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... You will also build skills that support multiple career paths within Customer Success , Relationship Management, Sales, or Product. The environment encourages… more
- S&P Global (Boston, MA)
- **About the Role:** **Grade Level (for internal use):** 10 **The Team:** The Customer Success team is a dynamic global organization where the work evolves daily. ... The team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or… more
- Brink's (Norwood, MA)
- …in the following: Boston, MA New York, New York Philadelphia, PA Job Summary: As a Customer Success Manager , you will be the primary point of contact for ... , Marketing, Logistics or related field. + 5+ years of experience in customer success , account management, or related roles. + Knowledge of key systems and tools… more
- Lumen (Boston, MA)
- …us as we digitally connect the world and shape the future. **The Role** As a Customer Success (CS) Enablement Manager , you will serve as a performance ... team by developing strategies for skill development aimed at enhancing customer success , reducing churn, and driving revenue growth. You will collaborate with… more
