- HomeSafe Alliance (Boston, MA)
- **Title:** Contact Center Customer Experience Manager **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 ... in lieu of degree + 5 years progressive customer service experience , preferred contact center + Prior experience managing direct reports in a… more
- State of Massachusetts (Boston, MA)
- … Contact Center Service Representative who is fluent in Spanish. The Contact Center Customer Service Representative is an integral part of the ... Commonwealth. At this time the prime responsibility of the Contact Center is to be the first...* Customer service training or previous call center experience , highly desired * Knowledge in… more
- Intermountain Health (Boston, MA)
- …job training and pass-off requirements. **Minimum Qualifications** + Six months of customer service experience involving interactions with customers in person ... involving word processing and data entry. **Preferred Qualifications** + One year of customer service experience , especially in a Hospital or Medical Office. +… more
- TD Bank (Boston, MA)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... the office of the Head of Digital Banking and Contact Centers + Strong analytical skills and attention to...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- Needham Bank (Needham, MA)
- …WORKING CONDITIONS/PHYSICAL DEMANDS + Normal business office environment + Customer Care Center specialists work in an inbound contact center that ... to our Needham Bank customers and communities via the Customer Care Center channel. A Customer...all tools and resources available to resolve more complex customer issues. Required Experience : JOB REQUIREMENTS +… more
- Sylvan Learning (Brookline, MA)
- …offer feedback to the Contact Center team to improve the customer experience for new families. The Family Engagement Administrator also carries out ... Sylvan students. The administrator also liaises with the Sylvan Contact Center to manage leads, complete follow-up...required. * One to two years of sales and/or customer service experience required. * One to… more
- Harvard University (Cambridge, MA)
- …Department Office Location:USA - MA - Cambridge Business Title: Customer Service Center RepresentativeSub-Unit:Transportation Salary Grade ... business training and three or more years of related customer service experience . Must have excellent ...Service Representative is the face of the Campus Service Center where the Harvard Community receives customer … more
- Sylvan Learning (Brookline, MA)
- …offer feedback to the Contact Center team to improve the customer experience for new families. The Assistant Director also carries out organizational ... students. The Assistant Director also liaises with the Sylvan Contact Center to manage leads, complete follow-up...required. * One to two years of sales and/or customer service experience required. * One to… more
- Citizens (Medford, MA)
- …in the following areas: Fraud Analysis, Financial services industry, Customer service, and Contact center experience a plus + Team player with the ... a crucial part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our most critical departments at Citizens. Our… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …, collaborating with various stakeholders to promote the patient contact experience . Provides regular updates to disease center leaders and clinical ... order to achieve institutional objectives related to the patient contact experience . + Works with technical partners...along with 2 years of related health care, call center , and/or customer service experience .… more
- Suffolk University (Boston, MA)
- …oral communication skills. * Must be committed to providing the highest level of customer service and responsiveness. * Demonstrated experience working in a high ... Registration Center Assistant Staff Non-exempt Boston, Massachusetts Apply Description...T his Position serves as the first level of contact for the constituencies served by the RAM Registration… more
- Tufts Medicine (Boston, MA)
- …for the above education and experience requirements. + Three to six months experience in a call center environment and/or related medical facility is a plus. ... and uninterrupted flow of calls within the Tufts Medical Center complex through use of the electronic telephone consoles...a key member of the hospitality team providing excellent customer service and working in a fast paced high… more
- Boston University (Boston, MA)
- … experience required. + Experience managing databases + Project management experience + Excellent customer service and communication skills We are an ... Join Our Team at the Howard Thurman Center for Common Ground! Are you passionate about...external organizations, and serve as the primary point of contact for event organizers. Your leadership will extend to… more
- Beth Israel Lahey Health (Boston, MA)
- …responsible for creating, overseeing, executing and evaluating the impact of the Linde Center for Primary Care Leadership. The Center , funded through a ... **Job Description:** **Primary Responsibilities:** 1. Partners with the Chief, Linde Center for Primary Care Leadership, to assess network-wide primary care,… more
- State of Massachusetts (Boston, MA)
- …administration. *About the Employee Service Center : * The MassHR Employee Service Center (ESC) is a customer service driven organization which provides a ... single point of contact for HR services within the Commonwealth. Current service...enrollment processing. The Deputy Director of the Employee Service Center (ESC) at the Human Resources Division (HRD) will… more
- Boston University (Boston, MA)
- …ensure that the Treatment Center is running smoothly and serve as the contact person for all Treatment Center matters for patients, residents, vendors, and ... The Treatment Center Coordinator in the department of Endodontics is...3- 5 years work experience + Previous experience working in a customer service environment… more
- Tufts Medicine (Boston, MA)
- …Qualifications:** 1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience . **Duties and Responsibilities:** ... position functions as a key communicator. Promotes company's commitment to superior customer service. This position is responsible for the ongoing and uninterrupted… more
- Beth Israel Lahey Health (Boston, MA)
- …quality control measures on CRC equipment and storage units. Joslin Diabetes Center Job Description + Coordinates the ordering and maintains the inventory of ... of specific studies. + Recruit potential study participants and contact study participants to schedule visits and enhance retention....and participates as a member of the Clinical Research Center team. + Performs other duties as assigned. II… more
- Meta (Boston, MA)
- …be accountable to oversee all contracting for the project lifecycle of 3-5 data center campuses in North America. The role will partner with Contracts leadership and ... a growing digital infrastructure team and work on industry-leading hyperscale data center projects in an exciting and fast-paced environment. There has never been… more
- Bank of America (Cambridge, MA)
- …us! Job Description: This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of ... Degree in business, finance, or a related field. * Experience working in a financial center where...technology Skills: * Active Listening * Business Acumen * Customer and Client Focus * Oral Communications * Problem… more