- The Hertz Corporation (Trenton, NJ)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Michaels (Quakertown, PA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - ALLENTOWN-QUAKERTOWN, PA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Coinbase (Trenton, NJ)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- John Deere (Philadelphia, PA)
- …- Harrisburg_ **_Function:_** _Customer Experience (CA)_ **_Title:_** _Territory Customer Support Manager - 117074_ **_Onsite/Remote:_** _Remote Position_ ... Forestry located in Central/Eastern Pennsylvania or New Jersey, you will: * Drive customer experience by triaging product issues with factories and ensuring… more
- J&J Family of Companies (Horsham, PA)
- …quality of patients' lives and to provide the best possible customer experience for all stakeholders. The Manager of Competitive Intelligence and Analytics ... **Job Description:** Johnson & Johnson Innovative Medicine is recruiting for ** Manager , Global Competitive Intelligence and Analytics, Immunology** to be located in… more
- Coinbase (Trenton, NJ)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Fujifilm (Trenton, NJ)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Capital One (Trenton, NJ)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Trenton, NJ)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- The Hertz Corporation (Philadelphia, PA)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The ** Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car… more
- Aaron's Inc (Philadelphia, PA)
- ** Customer Accounts Manager ** The salary range for this role is $16.25 to $17.00 per hour.* This position is also eligible for incentive pay based on ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Hilton (Trenton, NJ)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Trenton, NJ)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- The Hertz Corporation (Philadelphia, PA)
- …those sales methods and processes + Resolve customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The **Senior Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations; Car… more
- Goodwill Industries of Southern New Jersey and Phi (Ewing, NJ)
- Salary Range $18.25 - $22.25 Hourly Description The Customer Service Manager is responsible for the oversight, leadership and achievement for the sales floor and ... obtaining set sales goals. The Customer Service Manager directs all aspects relating...+ Make Sound and Timely Decisions Using knowledge and experience to make sound decisions that will impact business… more
- RELX INC (Philadelphia, PA)
- …Customer Success Manager I, Clinical Solutions Do you have experience with operational customer support and implementing or supporting software solutions? ... your ideas and creativity are valued? About the RoleThe Customer Success Manager I (CSM) is the...teams to address needs, deliver value, and guide the customer experience from adoption through renewal. About… more
- Saint-Gobain (Malvern, PA)
- **What's the job?** The SPG Customer Service Manager leads a high-performing team of Supervisors, Leads, and Customer Account Specialists to deliver world ... 10 plant SPG network. As a visionary leader, the Manager will define the future state strategy and roadmap...Preferred + Lean Six Sigma, Project Management certification: Preferred ** Experience ** + Minimum 10 years of Customer … more
- UKG (Trenton, NJ)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Trenton, NJ)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- Wolters Kluwer (Philadelphia, PA)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... years direct healthcare experience preferred + 5+ years of experience in SaaS-based customer success, account management, or a related role, with a focus on… more