- Wolters Kluwer (Philadelphia, PA)
- …8 days a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in ... needs + Win support for process and performance improvement plans related to customer success , product development, and service improvements based on strategic… more
- Oracle (Trenton, NJ)
- **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts ... customer satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through… more
- IQVIA (Wayne, PA)
- …shape the future of intelligent analytics in healthcare. **Position Summary:** As an Engagement Manager , you'll lead the implementation of custom reporting and ... skills. + Passion for leveraging technology-including AI platforms like Whiz AI-to drive customer success . + Knowledge of AI concepts and tools is a plus. +… more
- ISC2 (Trenton, NJ)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Medtronic (Philadelphia, PA)
- …the Americas region, this is an exciting opportunity to join the company. As a Customer Engagement Specialist, you will take on a pivotal role in advancing our ... base in the US. As part of a Customer Success team, your responsibilities will follow...churn. + Collaborate in the implementation of a scalable customer engagement strategy. + Interactive and engaging… more
- iCIMS (Trenton, NJ)
- **Job Overview** The Technical Success Manager (TSM) plays a critical role in ensuring customers achieve measurable success with the iCIMS Talent Cloud and ... on customer accounts. + Maintain accurate activity tracking in CRM and customer success platforms to ensure visibility across Customer Success… more
- SHI (Trenton, NJ)
- …experience, realize their return on investment, and are satisfied with their marketing engagement . The success manager will collaborate cross-functionally to ... of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable… more
- CVS Health (Trenton, NJ)
- …opportunities and ensures profitable revenue and growth to Aetna. + Owns the customer lifecycle - from implementation to engagement strategies and contract ... understanding of data analytics. **REQUIRED QUALIFICATIONS** **Minimum 5 years' client engagement and program success experience.** **Background in healthcare… more
- PagerDuty (Trenton, NJ)
- …+ Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer… more
- Oracle (Trenton, NJ)
- …2-3 days each week** + **Travel is approximately 25%** **Role Overview:** The Customer Success (CS) Presales team (Consulting) is responsible for assisting the ... Revenue (ARR) while setting the groundwork for successful implementation projects by the Customer Success (CS) Delivery organization. Our Customer Success… more
- Capital One (Trenton, NJ)
- …with self-service access to relevant security, privacy, and compliance information. + Customer Engagement : Act as a trusted technical and security advisor, ... Senior Manager , Customer Trust & Field Security...challenges. You will drive transparency, thought leadership, and strategic engagement , ensuring our security posture aligns with industry best… more
- Goodwill Industries of Southern New Jersey and Phi (Philadelphia, PA)
- Salary Range $18.25 - $22.25 Hourly Description The Customer Service Manager is responsible for the oversight, leadership and achievement for the sales floor and ... obtaining set sales goals. The Customer Service Manager directs all aspects relating...leadership to establish clear company vision and ensure staff engagement . + Conducts new goods inventory and ensures proper… more
- The Hertz Corporation (Philadelphia, PA)
- The ** Customer Operations Manager ** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer ... activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand...engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts… more
- Hilton (Trenton, NJ)
- …of:** + As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, ... and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence_ **Location:** _null_ **Requisition ID:**… more
- Cornerstone onDemand (Philadelphia, PA)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... customer support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention, and success . **In this role you will ** +… more
- The Hertz Corporation (Philadelphia, PA)
- The **Senior Customer Operations Manager ** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the ... Customer Operations team. The Senior Customer Operations Manager oversees a brand or...engage in effective communication plans focused on building employee engagement in order to achieve business results + Conduct… more
- Comcast (Philadelphia, PA)
- …and more creatively through AI. This position requires a mix of executive engagement , strategic planning, and hands-on delivery. The Manager will operate as ... to fast-forward your career at Comcast. **Job Summary** The Manager , AI Strategy and Transformation, will lead efforts to...+ Measurement, Insights & Reporting: + Define and track success metrics for AI enablement, including engagement ,… more
- Bayer (Philadelphia, PA)
- …CT/MR Sales Consultants and other squad members to navigate health systems, ensure customer success , and strengthen Bayer's presence. As a value creator, the ... to enhance account impact, drive change, build competitive immunity, and foster customer success , while driving accountability for results across the account… more
- SAP (Newtown Square, PA)
- …impact. + Define and track success metrics for presales effectiveness and customer engagement . + Actively participate in key customer meetings, providing ... SAP BTP as the innovation platform of choice. + ** Customer Success ** : Oversee customer -facing...Factory: Leverage digital assets created by the team throughout customer engagement + Implementation Partner/ Customer … more
- Emerson (Philadelphia, PA)
- …and goals to provide NI solutions and ensure customer success . Driving customer success planning from initial engagement through end of customer ... in Eastern PA, NJ, or MD** The Sales Area Manager (SAM) is a senior level sales position responsible...spanning multiple industries and account types. Revenue growth and customer success in this type of territory… more