- MUFG (Jersey City, NJ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow 's IT Service Management (ITSM) platform. This individual needs to have… more
- SMBC (Jersey City, NJ)
- …for Reporting and Dashboards * Knowledge of ITIL methodologies and processes. * Experience with ServiceNow IT Service Management , ServiceNow CMDB, ... in JavaScript HTML and ServiceNow development best practices. + Experience with ServiceNow IT Service Management , ServiceNow CMDB, ServiceNow … more
- Bristol Myers Squibb (Princeton, NJ)
- …certification is a plus + Experience with some of the following ServiceNow modules: + IT Service Management (ITSM) + IT Operations Management ... resolution of issues/incide nts with Integrations. + Accountable for ServiceNow Integration support and lifecycle management for... IT Asset Management (ITAM) + Service Portal + Experience with the de ve lo… more
- City of New York (New York, NY)
- …the city. Technical and Process Management Skills: - Leverage ServiceNow or other IT Service Management systems and platforms to report on IT ... in the BCS Team to build out client interaction models based on IT service management best practice processes and procedures and recommend improvements in… more
- MUFG (Jersey City, NJ)
- …automation, and alert management . + Monitor KPIs and SLAs to ensure service availability and improve overall IT operations efficiency. + Documentation and ... run/execute, where ServiceNow Workflow would trigger + ServiceNow Workflow Automation Management : + Design and...for Event Management . + Knowledge of event management concepts, monitoring tools, and IT operations.… more
- SHI (Somerset, NJ)
- …JavaScript and web software design principals and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, ... The Sr. ServiceNow Developer will join the IT & Software Asset Management (ITAM) Team... Catalog). + Detailed knowledge of relational databases, Directory service integration experience (Active Directory, LDAP, etc.), and knowledge… more
- GAF (Parsippany, NJ)
- …**Technical Knowledge, Skills and Abilities** + ServiceNow certifications for Service Portal Certified System Administrator, Asset Management , and CMDB + ... platform. **Essential Duties** + Develop and implement a ServiceNow roadmap that aligns with IT and...on KPIs, including value measurements. + Foster a continuous service delivery optimization and improvement mindset + Promote and… more
- MUFG (Jersey City, NJ)
- …experience with Discovery/CMDB. + 4+ years of technical experience with ITSM, GRC and IT Asset Management is preferred. + 2+ years of technical experience with ... as the functional and technical subject-matter-expert and platform architect for ServiceNow platform and ServiceNow Vulnerability Response and Configuration… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …Work ClassificationMostly Remote: Remote more than 60% of time DepartmentService Management Systems - Product School/DivisionNYU IT (WS1170) Compensation ... Position Summary The ServiceNow Product Specialist champions the user experience and... implementation across NYU's global campuses to deliver excellent service to faculty, students, and staff. Act as a… more
- Capgemini (New York, NY)
- …activities and changes. **Required Qualifications:** + Strong Project Management experience in IT Service Management (ITSM) with a focus on Release and ... Coordinate the migration of ITSM services (Change, Incident, Problem, Service Request, and CMDB) from Remedy to a new...Change Management . + Some hands-on experience with ServiceNow … more
- ServiceNow, Inc. (New York, NY)
- …delivery + Exemplify ServiceNow 's innovative culture through your creativity and white-glove service delivery. + Be a strong voice, owning your seat at the table ... transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative...customer engagement professionals. This is not a traditional program management role - it's a strategic position where you'll… more
- Robert Half Technology (New York, NY)
- …for file hosting and synchronization * Familiarity with the ServiceNow platform for IT service management * Experience with SCCM for system deployment ... within a dynamic organization. Responsibilities * Provide top-tier customer service and support through various channels such as chat,...for local and remote networks. * Support the office management team with IT setup for desk… more
- Robert Half Technology (Jersey City, NJ)
- …Citrix virtualization software * Proficiency in using the Servicenow Application for IT service management * Ability to communicate Courteously with ... Description Responsibilities: * Provide IT support through various channels such as phone,...PC Software and applications * Knowledge of Network Information Service (NIS) * Experience in Software Asset Management… more
- Securitas Security Services USA, Inc. (Parsippany Troy Hills, NJ)
- …management from acquisition to disposal. This role requires strong expertise in using ServiceNow IT Asset Management (ITAM) to manage hardware, software, ... and updating assets within ServiceNow , ensuring alignment with organizational policies. ServiceNow IT Asset Management (ITAM) Administration * Serve as… more
- CUNY (New York, NY)
- … Management Database (CMDB), ensuring data integrity, accuracy, and alignment with IT Service Management (ITSM)/ IT Business Management ... CUNY's 26 colleges. Lastly, CIS provides strategic and operational IT leadership to all CUNY campuses. CUNY's ServiceNow...Problem, Change, and Asset Management processes, enhancing IT operations and service delivery. + Develops… more
- Citizens (Iselin, NJ)
- …is impacted by an incident / event. Reporting to the Manager of Enterprise Incident Management , the Sr IT Service Mgmt Specialist will work within a ... - Ensure the quick resolution of tickets; encourage the automation of habitual Service Management concerns from colleagues and process improvement. Duties: +… more
- CUNY (New York, NY)
- IT Computer Systems Manager Level 3 (User Services Management ), Provisional - Instructional Computing & Information Technology **GENERAL DUTIES** IT Computer ... client support. - Act as the main point of contact for university-related Service Desk issues, representing IT Administration's objectives and concerns to… more
- MUFG (Jersey City, NJ)
- …performance and maintain best practices **Qualifications:** + 6-8 years' experience working in IT service management , 6-8 years' experience in software asset ... Asset Management knowledge also required. + Expert knowledge of IT Asset Management Systems, including ServiceNow & Flexera. + Strong knowledge of… more
- City of New York (New York, NY)
- …include, but are not limited to the following: - Oversee the day-to-day management and development of the ServiceNow solution. - Direct the daily ... implementation, product upgrades, and run day-to-day operations of NYCHA's ServiceNow implementation. This role will involve managing the nine-member platform… more
- CUNY (New York, NY)
- …maintain high service levels. * Ensure effective incident and request management by developing and implementing standardized procedures and best practices. * Act ... IT Computer Systems Manager Level 3 (Help Desk),...or group. This job is in CUNY's Classified Managerial Service . The full specification is available on our web… more