- Navistar, Inc. (Lisle, IL)
- …transport solutions. As we embark on this journey, we are seeking an experienced Customer Experience ( CX ) Manager to guide and oversee our user-centered ... + Experience : At least 4 years in CX design , UX design , or... customer research throughout various stages of the design process, including experience with advanced research… more
- Bristol Myers Squibb (Aurora, IL)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...required to conduct their work. This structure includes site-essential, site-by- design , field-based and remote-by- design jobs. The occupancy… more
- Bristol Myers Squibb (Chicago, IL)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...required to conduct their work. This structure includes site-essential, site-by- design , field-based and remote-by- design jobs. The occupancy… more
- Amazon (Chicago, IL)
- …and partners closely with global teams. Basic Qualifications - 8+ years of UX designer or interaction designer experience - Knowledge of usability principles ... Studio X team is seeking a highly skilled UX Designer with experience designing for AI experiences.... discovery-analysis of research insights, requirements gathering, and defining customer needs. * Create design artifacts-user stories,… more
- US Bank (Chicago, IL)
- …skills and discover what you excel at-all from Day One. **Job Description** The Customer Experience ( CX ) focused Market Research Manager for Business Banking ... experience taking business questions and translating them to customer questions and design approaches to answer questions. This person will be responsible… more
- Wolters Kluwer (Chicago, IL)
- …in Wolters Kluwer Tax & Accounting North America. Under leadership of the Manager of CX /UX Design for Tax & Accounting North America, you'll have the opportunity ... ** CX /UX Research Consultant - R0042619** This is a...resources to ensure all designs meet usability standards, user experience best practices, industry design standards and… more
- Encore (Schiller Park, IL)
- …* Partner with internal and external stakeholders to design and implement CX solutions that enhance customer value and satisfaction. * In partnership with ... Position Overview The Senior Manager, Customer Experience Measurement oversees the voice...drive engagement, satisfaction, loyalty, retention, and advocacy within Encore's customer base. This includes overseeing the design ,… more
- Amazon (Chicago, IL)
- Description The AWS Marketing Customer Experience team is seeking a highly skilled Senior Technical Program Manager who will own the full program ... plan. They will partner with Product, Engineering, and UX Design colleagues to prioritize, track, and deliver against their...team We are dedicated to raising the bar of customer experience through accelerated delivery of consistent,… more
- Deloitte (Chicago, IL)
- …and confirm business requirements. Advise on capabilities and solutions of the SAP CX /CRM portfolio for sales automation and customer service processes, and ... clients through the following types of work: + Cross-channel customer engagement strategy, design and development (web,...that accelerate results Qualifications Required + 5+ years of experience in SAP CX implementations in Sales… more
- Qualtrics (Chicago, IL)
- …industry verticals + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... 4-10 (dependent on role we're hiring for) years of experience in a management consulting, CX , CS... customer challenges coupled with a commitment to customer experience and satisfaction + We love… more
- Sprinklr (Chicago, IL)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... experience in presales or solutions consulting + Experience in a customer facing role in...understanding of enterprise architecture principles and practices. + Extensive experience in complex system design and integration… more