- BDO USA, LLP (Oak Brook, IL)
- …Experience with Azure/AWS portals, preferred Experience with ticketing systems and service desk management tools (ie Remedy, ServiceNow, ConnectWise, Autotask, ... will be responsible for the analysis, design, and resolution of complex Tier 2/3 technical escalations within customer environments. This role will design, develop,… more
- Insight Global (Chicago, IL)
- …team. This person will be joining a team of 7 and will be responsible for mainly Tier 1 support. 80% of time will be allocated to phone support, 20% in person ... is self-sufficient and determined. If they can't resolve at Tier 1 , they escalate to Tier...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- RKON (Chicago, IL)
- Analyst ( Tier 1 ), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and ... Partners. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking...1 and 2 support for incidents (problem/issues) or service requests related to hardware, software, mobile devices and… more
- TEKsystems (Chicago, IL)
- …the top Architectural Design firms. The follow responsibilities are listed below. Responsibilities: Tier 1 support for a helpdesk system. Answers user inquiries ... effort to improve operations, decrease turnaround times and provide quality customer service . ▪Occasional after-hour and weekend technology functions. ▪ Tier 2… more
- Crash Champions (Westmont, IL)
- …company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the US, serving customers and business partners at more than ... of invoices, payments, and vendor maintenance, as well as providing customer service . The role involves developing and implementing policies to improve efficiency… more
- Patten CAT (Mokena, IL)
- …Intro and Orientation, Diesel Engines, Electrical 1 , Electrical 2, Hydraulics, Powertrain 1 , Powertrain 2, Tier 4 Final Emissions, Fuel Systems and A/C. + ... When individuals are not attending training, they will perform service and repairs on Caterpillar and other types of...usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone… more
- CBRE (Chicago, IL)
- …of the company to drive competitiveness and differentiation. Applications Support + Oversees Tier I service management help desk to ensure high-quality ... HSE Technology Enablement Director Job ID 162772 Posted 06-May-2024 Service line GWS Segment Role type Full-time Areas of...request via email at ###@cbre.com or via telephone at + 1 866 225 3099 (US) and + 1 … more
- Anywhere Real Estate (Chicago, IL)
- …up and have access to all CBR agent tools + Provide initial overview of DESK with focus on account activation, enrollment, and various tool profile setup + Assist ... leaders regarding all onboardings. + Support branch manager recruiting efforts for top tier agents as requested. **Qualifications:** + 2 or more years customer … more
