- Oracle (Providence, RI)
- … Success initiatives and inform continuous improvement. + Present clear, actionable insights and recommendations to Customer Success leadership and other ... driving our customers' engagement, satisfaction, and long-term success . As an Insights Analyst, you will analyze customer behaviors and business trends,… more
- NTT America, Inc. (Providence, RI)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager** is a skilled individual contributor ... Senior CSM plays a vital role in supporting senior team members, executing customer success...Contribute to the company's overall business strategy by providing customer insights and feedback that inform product… more
- Capital One (Providence, RI)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... evaluate our security posture. + Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer ...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- Humana (Providence, RI)
- …insights to support decision-making. As a critical link between associates, peers, and senior leadership, the Customer Success Manager fosters a culture ... caring community and help us put health first** The Customer Success Manager is a key leadership...insights and recommendations based on team performance and customer feedback **Empowering Associates and Building a Supportive Team… more
- Coinbase (Providence, RI)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- Oracle (Providence, RI)
- …The role partners closely with Product, Engineering, Sales, Marketing, Finance, and Customer Success to inform roadmap and investment decisions, accelerate ... compute and AI infrastructure for mission-critical workloads. We are seeking a Senior Director (M5) to lead the Outbound Product Management organization for OCI's… more
- CenterWell (Providence, RI)
- …partners to prioritize features that drive value. + Value Creation: Translate customer insights and business needs into requirements, ensuring measurable ... caring community and help us put health first** The Senior Product Owner - Clinical Referral and Specialty Care...with multiple stakeholder groups. + Expertise in Voice of Customer methodologies and translating insights into tangible… more
- Cole-Parmer (Franklin, MA)
- …and exceeds customer expectations. This role will leverage market and customer insights into enhancing and developing new and innovative products within ... as well as partnering with internal teams to ensure final product exceeds customer expectations. The Senior Product Manager will be responsible for driving… more
- Oracle (Providence, RI)
- …frameworks (eg, HIPAA, HITRUST). + Partner with field engineering, implementation, and customer success teams to ensure frictionless deployment, integration, and ... customer requirements, regulatory constraints, and innovation opportunities to senior product and engineering leadership. 2. Advanced GenAI & LLM Innovation… more
- Otsuka America Pharmaceutical Inc. (Providence, RI)
- **Job Summary** ** Senior Manager, Digital Content and Social Strategy** Position Overview The Senior Manager, Digital Content & Social Strategy is responsible ... serve. Reporting to the Director of Corporate Brand and Reputation, the Senior Manager leads corporate website governance, social media strategy, analytics, digital… more
- Middlesex Savings (Franklin, MA)
- …a commitment to the success of the Bank and of their team. The Senior Banker I promotes strong customer relationships as follows: conducts a wide array of ... **Overview** It is the responsibility of the Senior Banker I to represent Middlesex Savings Bank...and mission. They accomplish this by focusing on the customer experience, achievement of operational excellence, achievement of performance… more
- Oracle (Providence, RI)
- … Experience. You will also build trusted relationships across the org - Sales, Customer Success , Product Management. In addition, you will capture trends and ... + NetSuite products and services to reduce churn, enhance ARR and enable Customer Success . * Applied Industry-specific knowledge and expertise in Manufacturing,… more
- CVS Health (Providence, RI)
- …metrics, and resolving escalations. + Develop product requirements and roadmaps, integrating customer feedback and market insights into strategic planning. + ... - and all about the people Aetna serves. The ** Senior Manager, Partner Product** plays a pivotal role in...regulatory compliance - all to accelerate organizational growth and success . In addition to technical leadership, this role fosters… more
- Capital One (Providence, RI)
- Senior Manager, Product Manager: Capital One Shopping (Remote-Eligible) We are looking for a Product Manager to join our growing team in Capital One Shopping. If you ... data to tell a story, form a hypothesis and define metrics to identify the success of product initiatives - this is the role for you! Product Management at Capital… more
- Teradata (Providence, RI)
- …global, cross-functional teams + Data-informed mindset: comfortable using performance insights to improve content effectiveness + Customer -centric approach: ... major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise....the enterprise. **What You'll Do** We are seeking a Senior Manager, Content & Creative to serve as the… more
- PagerDuty (Providence, RI)
- …improvement. + Experience collaborating with cross-functional teams (engineering, design, sales, customer success ). + Must be currently authorized to work ... Product Manager, Incident Analysis to join our talented, customer -focused Incident Management team! As Senior Product...through launch and iteration, with a focus on data-driven insights . + Collaborate with design and engineering to deliver… more
- Coinbase (Providence, RI)
- …The CX Programs team leads strategy, planning, and execution for the Global Customer Success & Trust (GCST) organization, working at the intersection of ... product and support to transform the customer experience. We're hiring a Senior Program...Develop and deliver proposals and presentations to stakeholders, providing insights on operational performance and CX opportunities * Manage… more
- Santander US (Westport, MA)
- Consumer & Business Banking Senior Relationship Banker, Westport, MA Country: United States of America **Your Journey Starts Here:** Santander is a global leader and ... collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander,...a culture of engagement and a commitment to your success . An exciting journey awaits, if you are interested… more
- Cornerstone onDemand (Providence, RI)
- ** Senior Director, Digital Marketing - Cornerstone** Are you ready to make a significant impact in the digital marketing world? Join our dynamic team at Cornerstone, ... solutions, used by over 7,000 organizations and 130 million users. As the Senior Director of Digital Marketing, you will lead the strategy and execution of… more
- Oracle (Providence, RI)
- **Job Description** Oracle's Data Center Organization is seeking a Senior Program Manager with expertise in project control to join our growing team as we aim to ... ensure timely and efficient deliveries for our customers. The Senior Program Manager will play a critical role in...reporting. + Analyze financial impacts of changes and provide insights to the team. + Ensure cost-efficiency and transparency… more