- Humana (Washington, DC)
- **Become a part of our caring community and help us put health first** The Agent Support Representative provides timely and effective sales support to ... Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents… more
- Cardinal Health (Washington, DC)
- …that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet ... accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution centers and… more
- SAIC (Washington, DC)
- …looking for outstanding Call Center candidates to join our Defense & Civilian Sector in support of the US Department of Transportation. The DOT Tier 1 agent is ... is fully ONSITE in Washington, DC. **As such the agent is responsible for:** + The creation of Interactions...the Phone and via Email. + Provide friendly, courteous support of all DOT employees and contractors. + Take… more
- Travelers Insurance Company (Washington, DC)
- …+ Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners. + Recognizes when to ... education credits as mandated. + In order to progress to Claim Representative , a Trainee must demonstrate proficiency in the skills outlined above. Proficiency… more
- Travelers Insurance Company (Washington, DC)
- …+ Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners. + Recognizes when to ... claim handling experience or successful completion of Travelers Outside Claim Representative training program required. + Valid driver's license required. **What Is… more
- Leidos (Alexandria, VA)
- …Digital Modernization Group at Leidos is seeking an Industrial Security Representative (ISR)/Contractor Program Security Officer (CPSO) supporting work for the ... requisite training. *Conduct security self-inspections, apply risk mitigation methodologies, support customer assessments, and implement security measures to meet… more
- Cardinal Health (Washington, DC)
- …the day to address customer concerns. + Consults with the Supervisor and leverages Agent Support Line to resolve our customers' concerns, aiming at a first-call ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …Questions (FAQs) + Provide customer onboarding and offboarding. + Provide account management support . + Process all IT SM tickets to completion. + Provide 24/7 Tier ... 1 support for all environments and networks supporting end users....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Travel + Leisure Co. (Alexandria, VA)
- …and/or current owners within our resorts. Schedules guests to meet with a representative for a presentation. **Essential Job Responsibilities** + Serve as a positive ... more hours per week to meet your needs and support you throughout your career with us. Travel +...and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's… more
- Justice, Bureau of Prisons/Federal Prison System (Washington, DC)
- …vacancy KSAs or competencies; and 3. Submit the appropriate documentation to support your CTAP eligibility. NOTE: Applicants claiming CTAP eligibility must complete ... for original appointment to a position in a Bureau of Prisons institution. The representative rate for this position is $156,737 per annum ($75.10 per hour). Special… more
- TekSynap (Reston, VA)
- …The Agentic Systems Engineer will architect and operationalize multi- agent orchestration logic, enabling autonomous coordination, planning, and self-validation. ... Core responsibilities include: + Architect and operationalize multi- agent orchestration logic, enabling autonomous coordination, planning, etc. + Design and maintain… more
- PVH Corp. (Woodbridge, VA)
- …across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job ... Instagram (https://www.instagram.com/calvinklein/) , TikTok (https://www.tiktok.com/@calvinklein?lang=en) ) **POSITION SUMMARY** Sales Support Associates are brand ambassadors responsible for creating an… more
- TekSynap (Reston, VA)
- …a team environment on either UX / Front-End Development or Agentic Agent Integration. + **UX / Front-End Development** + Build responsive, human-centered dashboards ... and compliance status. + Implement intuitive interfaces to visualize agent behavior, decision flows, and operational states, supporting human-in-the-loop feedback.… more
- TekSynap (Reston, VA)
- …messaging, reasoning, validation, and governance. + Set technical direction for multi- agent frameworks and ensure alignment with NGA CORE, AGAIM, GREAT, and ... protocols (FIPA ACL, KQML) and event-driven architectures (AWS EventBridge) for agent -to- agent (A2A) coordination. + Oversee the reference architecture for… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
- Oracle (Washington, DC)
- …Data Strategy & Acquisition: Drive the creation and curation of high-quality, representative datasets required for training and validating agent models, ... Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent ...to support the smooth launch of new agent capabilities. + Compliance & Risk Awareness: Ensure that… more
- TekSynap (Reston, VA)
- …thresholds + Build scoring logic and performance scorecards, integrating with agent monitoring frameworks to detect constraint violations and trigger re-validation ... feedback from human analysts + Familiarity with Model Context Protocol (MCP), Agent -to- Agent (A2A) communications, and multi- agent orchestration frameworks +… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates in brainstorming ... sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Assists in implementation of… more
- EMCOR Group (Mclean, VA)
- …security technology available today. The ECS headquarters team provides key support for its electrical and mechanical companies, including finance and accounting, ... The ITTechnical Analyst is responsible for providing general IT support to ECS and the local IT support...teams as well as operational teams + Proactive change agent skills with competent follow through + Ability to… more
- EMCOR Group (Mclean, VA)
- …security technology available today. The ECS headquarters team provides key support for its electrical and mechanical companies, including finance and accounting, ... **SUMMARY** TheVista Technical Analyst is responsible for providing IT support for Vista ERP to both ECS and the...teams as well as operational teams + Proactive change agent skills with competent follow through **Qualifications** To perform… more