- Sunrun (Washington, DC)
- …customer experience metrics within our Affiliate network and lead escalation resolution strategies. This includes supporting the Account Staff in resolving conflicts ... legal and compliance teams when necessary, to ensure timely resolutions.** + **Facilitate research and investigation into Sales ROE (Rules of Engagement) claims ,… more
- Kepro (Elkridge, MD)
- …handling incoming calls with expertise, addressing inquiries about eligibility, benefits, claims , and service authorizations. You will also ensure accurate and ... of dissatisfaction. + Refer unresolved customer grievances, appeals, and claim resolution to designated departments for further investigation. + Keep records of… more
- Cardinal Health (Washington, DC)
- …specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers. Individualized ... based upon region and ensure proper communication of the resolution within required timeframe agreed upon by the client...agreed upon by the client + As needed conduct research associated with issues regarding the payer, physician's office,… more
- Cardinal Health (Washington, DC)
- …* Handle all escalations based upon region and ensure proper communication of the resolution within required time frame agreed upon by the client * Serve as a ... region with the appropriate team * As needed conduct research associated with issues regarding the payer, physician's office,...practices, preferred * 1-2 years of Pharmacy and/or Medical Claims billing and Coding work experience * 1-2 years… more
- Cardinal Health (Washington, DC)
- …+ Handle all escalations based upon region and ensure proper communication of the resolution within required time frame agreed upon by the client + Serve as a ... region with the appropriate team + As needed conduct research associated with issues regarding the payer, physician's office,...practices, preferred + 1-2 years of Pharmacy and/or Medical Claims billing and Coding work experience + 1-2 years… more