- AECOM (Fairfax, VA)
- …schedule associated with the needs of the operations. + Previous experience working in a call center , customer service , 911 Operator or dispatching ... + Perform communication tasks consistent with the program's high level of customer service expectations and training. + Dispatch and communicate with… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …High school diploma/equivalent and 1-year general work experience in a call center or customer service -based environment. Knowledge of consumer lending, ... and procedures, provides quality service to all members via the call center channel with a positive and helpful demeanor. The MSR I determines member… more
- CareFirst (Washington, DC)
- … customer service experience. **Preferred Qualifications:** + 3 years experience in a call center customer service role or experience with medical ... information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to… more
- Transdev (New Carrollton, MD)
- …* Bachelor's Degree preferred * 5+ years of managerial experience * Customer service and Call center experience preferred * Motivated self-starter * ... Center Operations Manager, you will directly oversee call center personnel to ensure positive morale...and overall team effectiveness with upper management. * Helps call agents with challenging customer service… more
- M&T Bank (Washington, DC)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- M&T Bank (Washington, DC)
- …High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Ability to ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- ManTech (Annapolis Junction, MD)
- …of Remedy, especially Incident Management module + Prior experience in customer service or call center environment + Experience initiating and escalating ... opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Jr. Operations Support Center (OSC) Shift Operator,** to… more
- Highmark Health (Washington, DC)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Somatus (Mclean, VA)
- …/ GED + 1+ years of combined or related experience in a healthcare, call center , and/or customer service setting using the telephone and computer as the ... members/consumer with complex medical conditions/CKD and ESRD + Providing excellent customer service , including the ability to handle escalated callers + Inform… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Bethesda, MD. The qualified candidate will perform QA tasks in call center environment to ensure our customer meets specific thresholds for acceptability for ... Region (NCR). Duties and Responsibilities + Will listen to call center agents' phone calls to determine...Word, Excel, PowerPoint, Outlook and Access. + Have superior customer service and organizational skills. + Have… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Bethesda, MD. The qualified candidate will perform QA tasks in call center environment to ensure our customer meets specific thresholds for acceptability for ... Region (NCR). Duties and Responsibilities + Will listen to call center agents' phone calls to determine...MICA report on SharePoint. + Data entry of the Customer Feedback Server. + Review database for mis-bookings. Review… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the ... Capital Regions' premier coordinating authority for appointing and referral management. Call Center Agents will be responsible for coordinating healthcare… more
- Lincoln Financial Group (Washington, DC)
- …Role at a Glance** We are excited to bring on a **Supervisor** to join the Call Center supporting our Retirement Plan Services organization to work in a remote ... Details_ As a Supervisor within the Retirement Plan Services Call Center , you will manage an assigned...build relationships cross functionally that lead to providing excellent customer service , increasing revenue, and reducing risk.… more
- Acclaim Technical Services (Chantilly, VA)
- …all incoming calls Must be proficient in relevant computer applications, customer service principles and practices, call center telephony and technology, ... among DC area firms and continues to grow. We are actively hiring a Call Center Operator with TS/SCI clearance and polygraph to join our Alder Divison working in… more
- Georgetown Univerisity (Washington, DC)
- …Customer Service Specialist 2 - Facilities Management - Georgetown University Law Center Job Overview The Customer Service Specialist 2 provides ... and the Manager Facilities and Parking Office Manager, the Customer Service Specialist 2 may report to...###@georgetown.edu. Need some assistance with the application process? Please call ###. For more information about the suite of… more
- Insight Global (Washington, DC)
- …complete a structured 3-week training program. * Minimum 1 year call center or heavy phone-based customer service experience. * Excellent verbal ... guides provided by the Family Forest Carbon Program. * Complete outbound phone call task assignments in a timely manner. * Receive incoming calls during scheduled… more
- Amentum (Alexandria, VA)
- …the staff in enforcing the rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of the United States ... Responsibilities: It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be… more
- NVR (Reston, VA)
- …Consistently deliver an exceptional customer experience in a fast paced, high volume, call center environment + Manage and respond to customer service ... Part-Time Customer Care Associate Job Category Customer Service Market Location VA -...skills + Proficient typing skills with ability to document call notes during customer interactions + Familiarity… more