- Parsons Corporation (Centreville, VA)
- …Role: Acts in a lead capacity and provides guidance to lower-level Call Center Assistants in responding to both routine and non-routine telephone inquiries ... of standard company reference documents is up to date. + Trains lower-level Call Center Assistants. + May assist in amending or developing procedures. + Performs… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …project located in Bethesda, MD. The qualified candidate will perform QA tasks in call center environment to ensure our customer meets specific thresholds for ... Region (NCR). Duties and Responsibilities + Will listen to call center agents' phone calls to determine...Complete all monthly Agent reviews in conjunction with the Lead Agents and Floor Supervisory Team by the 15th… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination...and action, with the potential to set precedent, and lead organizational change. Will lead the planning,… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **BPM Center of Excellence Lead ** **Category:** Business Analysis (functional and technical) **Main location:** United States, North Carolina, Charlotte ... Description:** CGI's Credit group is seeking a Business Process Center of Excellence Lead . The BPM expert...to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit… more
- Encore (Oxon Hill, MD)
- Position Overview The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is ... intended to be a bridge between technical lead and technical specialist and reports to an Operations...Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and… more
- Encore (Oxon Hill, MD)
- Position Overview The Technical Lead is responsible for intermediate level set up and operation of small to large-scale audiovisual systems in a hospitality ... Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to… more
- Capital One (Mclean, VA)
- …2 years of experience managing people in an emergency operations center , security operations center , crisis or call center setting + At least 1 year of ... support, guidance, training and accountability to the teammates they lead and assists in the identification and execution of...experience managing people in an emergency / security operations center , crisis or call center … more
- Georgetown Univerisity (Washington, DC)
- …and decisions, additional responsibilities include, but are not limited to: + Lead the administrative and operational components of a complex, dynamic setting that ... programming. + Oversee the proactive strategic development of the Law Center 's administrative and operational structure, leveraging their change management and… more
- Georgetown Univerisity (Washington, DC)
- …in the world. Requirements As a top academic health and science center in the United States, Georgetown University Medical Center (http://gumc.georgetown.edu/) ... and expand its reach. The Clinical Research Coordinator II (CRCII) is the lead coordinator on multiple transplant (liver, kidney, pancreas, bowel) and GI clinical… more
- Georgetown Univerisity (Washington, DC)
- …Medical Center and regional development officers, faculty, staff, and lead volunteers. As well, they liaise with appropriate advancement services units within ... in the world. Requirements Assistant Director of Development, Lombardi Comprehensive Cancer Center - Office of Advancement - Georgetown University Job Overview The… more
- ProSphere Tek (Bethesda, MD)
- …(Avaya Certified Implementation Specialist) certifications are advantageous. + Competence in Call Center Applications + Minimum certification mandated for DoD ... Contractor, has an immediate opportunity available for Avaya Communications Manager (CM) Lead Engineer to assist with the Operations and Maintenance ("O&M") services… more
- CACI International (Chantilly, VA)
- …for a Voice over IP (VOIP) modernization (VMOD) effort, including unified communications contact center capabilities. As the Lead you will be responsible for the ... Test Lead /VoIP/Voice Job Category: Engineering Time Type: Full time...develop, and execute test plans for VOIP systems, including call flow, call quality, and network performance.… more
- PNC (Washington, DC)
- …an opportunity to contribute to the company's success. As a Technology Solution Center Supervisor Senior within PNC's Technology Solution Center (CDS, you can ... the Greater Maryland and Baltimore markets. This person will lead a team of 12 staff across those areas....issues. **Job Description** + Directs the day-to-day Technology Solution Center operations to ensure an appropriate level of support..… more
- Georgetown Univerisity (Washington, DC)
- …inquiry and making a difference in the world. Requirements The Center for New Designs in Learning and Scholarship (http://cndls.georgetown.edu/) (CNDLS) is ... Georgetown's center for teaching innovation, research, and excellence. At CNDLS,...their needs, developing detailed solutions and documenting outcomes. + Lead projects related to online programs and implementing and… more
- Georgetown Univerisity (Washington, DC)
- …The Associate Director of Graduate Careers is an integral member of the Law Center 's Office of Graduate Careers (OGC) team, and exists to provide career-related and ... programs, and other related activities for LL.M. students. + Co- lead the production and publication of the weekly Graduate...outreach to domestic and international employers about the Law Center 's Graduate students and programs. + Manage the LL.M.… more
- Encore (Oxon Hill, MD)
- …Overview Responsible for performing rigging activities in a Hospitality or convention center environment while upholding safety and quality standards per all trade, ... Encore/property guidelines and SOP's. Reports to Lead Rigger or Rigging Coordinator. Key Job Responsibilities Rigging * Gather and organize all rigging tools and… more
- Georgetown Univerisity (Washington, DC)
- …but are not limited to: + Provide assistance and support to the lead teacher to: + Implement developmentally- and age-appropriate education activities and nurturing ... licensing, and policy requirements Work Interactions Georgetown Law Early Learning Center helps to support the University's mission by addressing the need… more
- Georgetown Univerisity (Washington, DC)
- …and making a difference in the world. Requirements Georgetown University Medical Center (http://gumc.georgetown.edu/) (GUMC) is home to more than 400 scientists and ... extramural research funding. As its mission states, the medical center seeks to provide, in a synergistic fashion, excellence...reports that are shared and reviewed with the designated lead from that area. + Forecast year-end projections, managing… more
- General Dynamics Information Technology (Falls Church, VA)
- …related experience **US Citizenship Required:** Yes **Job Description:** **Cyber Compliance Team Lead ** We are GDIT. The people supporting and securing some of the ... GDIT has an opening for a Cyber Compliance Team Lead position supporting the Army National Guard (ARNG) in...teams to support broader team objectives. + Provide after-hours on- call support as needed. **WHAT YOU'LL NEED TO SUCCEED:**… more
- Humana (Washington, DC)
- …a part of our caring community and help us put health first** The Lead Cloud Solutions Engineer (Network) is responsible for the planning, design, and engineering of ... infrastructure and platforms related to cloud network & cloud computing. The Lead Cloud Solutions Engineer (Network) provides strategic advice and guidance to… more