- Nesco Resource (Bethesda, MD)
- …remotely. Communication Skills Excellent organizational and project management skillsSuperior customer service skills working proactively and collaboratively ... business. Physical Demands The physical demands described here are representative of those that must be met by an...a team environment to build and communicate a business case and plan. Intermediate to advanced knowledge of Microsoft… more
- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. * Maintain communication with customers and ... a hybrid role efficiently from home/office while staying on task. * Perform customer service tasks (eg, answering telephone calls, typing, filing, scanning,… more
- Teksouth Corporation (Andrews AFB, MD)
- …Pay and related systems. + Experience with Wide Area Workflow WAWF. + Customer Service Representative (CSR) experience. **Skills:** Planning, Organization, ... such as Military Pay, Civilian Pay, Travel Pay, and Case Management System (CMS). This role is part of...DOHA claims. + Collaborate with the Air Force Financial Service Center (AFFSC) on manual travel/PCS vouchers and rectify… more
- Teksouth Corporation (Washington, DC)
- …of technology and consulting solutions for government agencies, is seeking a skilled Customer Service Representative to support Military Pay, Civilian Pay, ... Travel Pay, and Case Management System (CMS) functions for Air Force clients....Experience with WAWF (Wide Area WorkFlow) + Air Force/DoD Customer Service experience Teksouth values and engages… more
- Merck (Washington, DC)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's ... outcomes to healthcare professionals and their patients. The Virology Customer Representative demonstrates professionalism and leadership by...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- YKK AP America Inc. (Elkridge, MD)
- …or general education degree (GED) plus 0 - 2 years of experience in the customer service or related area; or equivalent combination of education and experience. ... information into the computer program. + Handles and resolves customer complaints and billing issues. + Acts as liaison...as possible. Reasonable accommodations will be determined on a case -by- case basis.** **Employment with YKK AP America… more
- Merck (Washington, DC)
- **Job Description** The Hospital / Institutional Customer Representative is a key member of the Hospital Customer Team and plays a critical role in ... most competency areas + Valid Driver's license **Preferred:** + Prior consulting or customer service experience + Experience developing and executing a plan for… more
- Fedcap (Washington, DC)
- … Customer engagement and progress up through the first year of a Customer 's employment. Case Managers shall coordinate multiple activities with Fedcap staff ... Position Summary: The Case Manager for the Washington, DC Temporary Assistance...of Human Services (DHS); Job Placement's primary focus is Customer placement into unsubsidized employment; and Education and Occupational… more
- Anheuser-Busch (Washington, DC)
- …to work hours as required (nights, weekends, etc.) + Strong internal and external customer orientation; Strong customer service skills and ability to work ... $54,000/per year **WORK TERRITORY:** DC/Baltimore/Hagerstown **JOB SUMMARY:** The Sales Representative position is responsible for maintaining an adequate and… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... Subrogation Unit. + Identifies and refers claims with Major Case Unit exposure to the manager. + Performs administrative...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... preferred. + General knowledge of construction, estimating and estimating systems preferred. + Customer Service experience preferred. + Two or more years of… more
- Travelers Insurance Company (Washington, DC)
- …+ Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent and all ... of previous outside property claim handling experience preferred. + Interpersonal and customer service skills - Advanced + Organizational and time management… more
- Travelers Insurance Company (Chantilly, VA)
- …quality standards and state specific regulations. **What Will You Do?** + Customer Contacts/Experience: + Delivers consistent service quality throughout the ... Provides quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution)… more
- Rocket Software (Washington, DC)
- …Canada to provide expert, advisory and technical integration services that maximize customer ROI with Micro Focus products - with Services revenue approximately ... areas. + Uses specialty expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline… more
- Ryder System (Washington, DC)
- …required work and assist with other tasks as needed to comply with service level agreements. - Diagnose and resolve critical transaction issues with the highest ... and manage work queues in real time while maintaining service -level agreements. - Escalate to and work closely with...preferred. - One (1) year or more experience in case management systems (eg, ServiceNow, Salesforce) preferred. - One… more
- Fedcap (Washington, DC)
- …re-engaging those participants who start to participate and subsequently disengage. + Audit service plans, case notes, workshop facilitation and other staff work ... Workforce Development program will supervise a team of Navigators' ( case management staff) and support staff in their daily...of their own success and the program will tailor service connections to meet the needs of individual participants.… more
- Fedcap (Washington, DC)
- …Assistance for Needy Families (TANF) Workforce Development program will; review all customer timesheets and supporting documentation that has been submitted by ... Case Manager's to ensure the documentation follows federal activity...and prepare invoice billing for all program milestones and customer incentives and stipends. Responsibilities cover both contracts that… more
- Public Partnerships LLC (Washington, DC)
- …of individual's inability to self-direct appropriately. **Required Skills** : + Strong customer service and support experience + Proficient in Microsoft Office ... takes necessary steps to triage and resolve. + Engages the entity providing case management or service /support coordination services to the individual to ensure… more
- Fedcap (Washington, DC)
- …financial benefits an employer will receive when hiring or placing a TANF Customer , as well as outline the additional employment supports and retention services ... after placement. Job Developers are responsible to match available jobs with Customer interests and abilities to achieve a sufficient number of job placements… more
- Xcelerate Solutions (Fort Meade, MD)
- …plus one year; or Bachelor's/Master's degree), preferably in a fast-paced customer service -oriented position + Consistent attendance, punctuality, and adherence ... establish and maintain productive working relationships and provide consistent, high quality customer service + Ability to exercise sound judgement and… more