- Amazon (Arlington, VA)
- …drive consensus across broad stakeholder groups? Amazon Web Services (AWS) is seeking a Customer -obsessed Customer Support Specialist to join the Private ... fundamentals of the Private Pricing Program to become a subject matter expert for customer support * Analyze Customer support data to identify themes and… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- Jovian Concepts, Inc. is looking to hire a Customer Support Specialist for our Program in the Annapolis Junction, MD area. This role requires a TS/SCI ... via the telephone, email and chat. + Provide a high-level of customer service and support to ensure each customer feels they are getting the attention… more
- COMSO, Inc (Fort Meade, MD)
- Customer Support Specialist I (TS/SCI w/ Polygraph) - PIPELINE Fort Meade, MD (http://maps.google.com/maps?q=Fort+Meade+MD+20755) Description COMSO, Inc. is ... via the telephone, email and chat + Provide a high-level of customer service and support to ensure each customer feels they are getting the attention… more
- General Dynamics Information Technology (Bethesda, MD)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in ... improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and… more
- General Dynamics Information Technology (Mclean, VA)
- …Yes **Job Description:** Job Description Transform technology into opportunity as an IT Customer Service Support Specialist with GDIT. A career in ... how agencies operate. At GDIT, people are our differentiator. As an IT Customer Service Support Specialist you will help ensure today is safe and tomorrow… more
- AITHERAS, LLC (Fort Belvoir, VA)
- Job Title: Customer Support IT Specialist Company: AITHERAS LLC Location: Fort Belvoir, VA Compensation: Commensurate with experience Clearance Required: ... Secret Aitheras LLC requires a Customer Support IT Specialist to provide technical support and solutions to government application problems, particularly… more
- ManTech (Chantilly, VA)
- **Secure our Nation, Ignite your Future** **ManTech** is seeking a motivated, career and customer -oriented **Program Support Specialist ** to join our team in ... Schedule recurring meetings + Provide email management for Sponsor SLT + Provide support as direct for various meetings, including but not limited to development of… more
- Customs and Border Protection (Ashburn, VA)
- …professionals that provide technology service. You will provide documentation of customer support services, including knowledge articles, standard operating ... . Typical work assignments include: Researching, evaluating, and providing feedback on customer support requirements Providing documentation support to… more
- Environmental Protection Agency (Washington, DC)
- …Aids and supports assignments and projects relative to the delivery of customer support services; Assists higher-graded specialists in identifying and resolving ... needs; Assists teams responsible for planning and delivering a full range of customer support services; and Assists in installing, configuring, and testing… more
- Environmental Protection Agency (Washington, DC)
- …Aids and supports assignments and projects relative to the delivery of customer support services; Assists higher-graded specialists in identifying and resolving ... needs; Assists teams responsible for planning and delivering a full range of customer support services; and Assists in installing, configuring, and testing… more
- HomeSafe Alliance (Washington, DC)
- …every move is better than the last. **About the Role** **HomeSafe Alliance** is seeking Customer Care Specialist 's to support the Customer Care contact ... various shifts to include weekend support .** **Responsibilities:** As a Customer Care Specialist , you will be responsible for all shipment activities in your… more
- Office of Justice Programs (Washington, DC)
- …for problem resolution or direct inquiries. Responsibilities Develop policies and guidelines for customer support services. Represent the customer support ... (SLAs) that define requirements and expectations for the delivery of customer support services. Leads quick-response teams in responding to customer … more
- Library of Congress (Washington, DC)
- …technical expert, exercises broad latitude in developing policies and guidelines for customer support services. Manages special projects that have a significant ... impact on the delivery of customer support services, such as infrastructure or work force relocation. Represents the customer support office in planning… more
- Parsons Corporation (Springfield, VA)
- …+ Return all phone messages within one business day of receipt. + Coordinate customer support activities across all Personnel Security Branches as customer ... limited too:** + Provide positive, well-communicated response and closure of all customer inquiries. + Direct all incoming documentation to the appropriate person or… more
- ManTech (Washington, DC)
- …offer opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer -oriented **Help Desk Support Specialist ** to join our ... and direct unresolved issues to the next level of support ; provide accurate information on IT products or services;...and their resolution in logs; and follow-up and update customer status and information. + Provide feedback and suggestions… more
- Nightwing (Sterling, VA)
- …S/He will be expected to cover each other's area of responsibility as well as support customer surge requirements. The Specialist must be familiar with local ... TS/SCI with Polygraph clearance crossover. Nightwing is looking for a Logistics Specialist to support a fast-paced rapidly changing high-tech mission in… more
- General Dynamics Information Technology (Mclean, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in ... improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and… more
- Verint Systems, Inc. (Annapolis, MD)
- …of our Customer Support Organization, the Senior Product Support Specialist analyzes and evaluates complex technical problems and/or functionality ... to resolve the problem or inquiry. The Senior Product Support Specialist is considered a subject matter...members + Create and deliver summary presentations on key customer 's support history + Conduct periodic sessions… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/ Customer Service Support Specialist with GDIT. A career in ... improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and… more
- Department of State - Agency Wide (Washington, DC)
- …organization. Customer Service - Knowledge of and skill in applying customer support principles. Oral Communication - Knowledge of communications methods and ... to fill one or more vacancies. This Information Technology Specialist (CUSTSPT) position is located in the Office of...and reporting on new tools and trends in the customer support field such as browser-based and… more