- Cleo (Annapolis, MD)
- ** Escalation Manager ** Remote - USA Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... we have experienced tremendous growth over recent years. The Support Delivery Escalation Manager is a highly motivated professional responsible for overseeing… more
- Amazon (Arlington, VA)
- …trusted company for customers. To deliver on this reputation for trust, the Escalation Management & Prevention Team, part of Selling Partner Support, is tasked with ... on critical and high visibility projects. We are looking for a Risk Manager with strong analytical and investigative skills to manage critical and high impact… more
- CACI International (Washington, DC)
- …networks. The Senior Watch Officer Lead will act as the central point of escalation and incident manager for IT infrastructure and network management throughout ... work with Federal Watch Officers as the central point of escalation and incident manager for IT infrastructure and network management throughout the Department;… more
- Transdev (Hyattsville, MD)
- …potentially taking the lead on meetings in the absence of the Reservations Manager . + Issue Escalation and Reporting: Proactively identify and escalate issues ... off & vacation. Responsibilities + Administrative Support: Assist the Reservations Manager in administrative tasks, ensuring that attendance and performance goals… more
- Carrier (Ashburn, VA)
- …management personnel to maintain safe working environments + Identify situations that require escalation or elevation to Supervisor or Manager for guidance or ... need to request additional support + Regularly rig and properly set up gantry for safely lifting equipment, overhauling pumps, chillers etc. + Participating in all required safety training and actively carry all state or national required licensing. **Required… more
- Wells Fargo (Washington, DC)
- …today. **About this role:** Wells Fargo is seeking a Forward Hire Associate Branch Manager (SAFE) for National Branch Network as part of the Consumer, Small and ... role with a great career path. The Associate Branch Manager Forward Hire is designed to provide a consistent...alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and… more
- Sunrun (Washington, DC)
- …belonging. **Sunrun is seeking a highly collaborative and proactive Sr. Affiliate Experience Manager to join our Affiliate Partner team. This role is responsible for ... and end consumers into operational frameworks.** **The Sr. Affiliate Experience Manager will utilize their B2B2C expertise to analyze customer experience metrics… more
- Wells Fargo (Washington, DC)
- …a Commercial Real Estate - Specialty Real Estate Finance (SREF) Portfolio Management Manager to be responsible for day-to-day management of a portion of the SREF ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation , and remediation of issues, and making sound risk decisions.… more
- Wells Fargo (Arlington, VA)
- …completion and been placed into a branch. Successful completion of the Branch Manager Readiness program is a pre-requisite to transition into a non-exempt Associate ... Branch Manager (ABM) or exempt Branch Manager (BM)...alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and… more
- Marriott (Bethesda, MD)
- …Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The IT Manager is responsible for verifying the IT landscape supports the property ... including repairs, installations, maintenance of systems for designated property/properties. The IT Manager assists the Area IT Manager to identify and forecast… more
- SAIC (Rockville, MD)
- **Description** SAIC is currently looking to add an Infrastructure Manager to one of our HHS programs. In this role you will be responsible for leading the ... position will provide technical leadership and operations management to include monitoring, escalation , and Tier I problem resolution for server operations. - This… more
- BAE Systems (Sterling, VA)
- **Job Description** BAE Systems is seeking an experienced **Cyber** **Incident Response Manager (SME)** to supportour federal customer who plays a key role in ... and CSD stakeholders, business owners and industry partners. The Cyber Incident Response Manager will be responsible for: + Supervising and leading teams of cyber… more
- Ensono (Washington, DC)
- …the project. Has experience with budgeting and forecasting process. **Communication/ Escalation :** Efficiently and accurately conveys information between clients and ... determines who needs to be consulted/updated and whether the issue requires escalation . Implements process steps for bringing appropriate project issues to the… more
- Amazon (Arlington, VA)
- Description We are seeking a stellar law enforcement response team manager to join the Global Service Compliance (GSC) team supporting Amazon's Project Kuiper. ... ways that allow Kuiper to move quickly. As the manager of law enforcement response for Kuiper GSC, you...performance indicators for law enforcement response and ensure early escalation and visibility for immediate problem solving across your… more
- Amazon (Arlington, VA)
- Description We are seeking a stellar External Reporting manager to join the Global Service Compliance (GSC) team supporting Amazon's Project Kuiper. Amazon's Project ... ways that allow Kuiper to move quickly. As the manager of External Reporting for Kuiper GSC, you will...activities and prescribed performance indicators. You will ensure early escalation and visibility for immediate problem solving across your… more
- Johnson Controls (Alexandria, VA)
- …recovery plans when required. Resolves disputes with minimal need for escalation . Negotiates, prepares and issues subcontracts. Ensures project document controls are ... understand expectations of the project. Coordinates with the CMS and HVAC Installation Manager , Systems Team Leader and / or Branch Mechanical Project Team Leader… more
- Wells Fargo (Mclean, VA)
- **About this role:** Wells Fargo is seeking a Cybersecurity Senior Lead Digital Product Manager to serve as L2 Product Owner for our Threat Prevention Product Area ... prioritize value outcome + Certifications as a Product Owner or Product Manager + Advanced Microsoft Office skills including PowerPoint + Information Security… more
- System One (Washington, DC)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 per ... customer complaints and facilitate resolution and act as the escalation point for other + Handles all data recalls...and support with any service-related issues that result in escalation + Own large and specialty projects for the… more
- Amazon (Arlington, VA)
- …Intelligence? Then we're looking for you! We are seeking a Sr Product Manager -Technical to join the Customer Engagement Technology (CET) Team within Customer ... the product portfolio. - Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs… more
- Amazon (Arlington, VA)
- …beyond compliance to non-compliance use cases Amazon wide. As a Senior Product Manager - Tech, you will drive business opportunity expansion and product strategy ... prioritize. 9:30 am - Organize a response to an escalation from one of our customers. Requested a few...team and craft a document to respond to the escalation . Catch-up on email, follow-up and schedule meetings /… more