- NuAxis Innovations (Washington, DC)
- **Tier I Service Desk Specialist ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... team, and community.We are currently seeking a talented and motivated **Tier I Service Desk Specialist ** for a Full Time position. **Job Summary:** The Service … more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- Help Desk Specialist Annapolis Junction,...systems , create and maintain user accounts + Create Help Desk tickets in the designated ticket tracking ... large program in the Annapolis Junction, MD area. The Help Desk Specialist will provide...Assist users with account creation, accessing and using IT systems + Update Standard Operating Procedures documents to adapt… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to ... Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide...+ COMSEC experience + Prior government help desk experience + Experience with classified systems … more
- CACI International (Fort Meade, MD)
- Help Desk Specialist Job Category:...systems . **Responsibilities:** This role is for an IT specialist in support of Tier 1 operations for a large, ... * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join...support experience (1-2 years). * Familiarity with common operating systems (Windows, macOS, Linux). * Bachelor's degree in a… more
- Insight Global (Washington, DC)
- Job Description Senior Help Desk Specialist : - Onsite 5x a week in Washington DC (FBI HQ) - 6-month contract to hire - Must possess an active TS clearance at ... or technical support certifications preferred * Proven experience in IT support or help desk roles. * Strong technical knowledge of Windows desktop applications… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. ... Washington, DC and will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial incident… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality ... issues, and providing quick resolution and customer service. + Demonstrated experience working help desk issues in a classified environment. + Excellent oral and… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …to the agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated ... complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier 1 staff to improve first-call...with Tier 3 and engineering teams for problem resolution, system upgrades, and long-term corrective actions. + Manage incident… more
- M. C. Dean (Vienna, VA)
- …for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business Unit. As part of ... or + Bachelor's Degree and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination of Phone and Desktop Support… more
- Alaka'ina Foundation Family of Companies (Arlington, VA)
- IT Support Specialist ( Help Desk ) Location VA - Arlington Job Code 13557 # of openings 1 Apply Now ... of Companies (FOCs) is looking for an IT Support Specialist ( Help Desk ) to support...policies, procedures and standards to ensure compliance with information systems goals and policies. + Complies with security procedures… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. + Experience with an ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...incident tracking system . **Other Job Specific Skills** + Excellent customer service… more
- ABC Imaging (Annandale, VA)
- …and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of ... and Windows based computers and servers + Install operating systems , migrations, upgrades, etc. + Install and maintain virtual...setup for users accesses + Basic knowledge of camera systems and access point + Identifying technical problems and… more
- NANA Regional Corporation (Herndon, VA)
- We are seeking an IT Support Specialist I ( Help Desk Technician) at our corporate office in Herndon, VA. This is an entry level position. The position will ... support for on- and off-site users with equipment running Windows 10 operating systems and Office 365 applications. + Answering phone requests and assisting users… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include...and resolve issues related to desktop computer hardware, operating systems , and software applications for Windows desktops + Troubleshoot… more
- GovCIO (Alexandria, VA)
- **Overview** GovCIO is currently hiring for a SIPR Service Desk Specialist . This position is located in Alexandria, VA and is an on-site position. ... USD $74,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7205/sipr-service- desk - specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Alexandria_ **ID** _2025-7205_ **Category** _IT… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a **Service Desk Functional Analyst** to help with the configuration, optimization, and continuous improvement of our service ... cross-functional process improvement initiatives + Experience with APIs and integrating service desk platforms with HR, IT, and business systems + Background… more
- Koniag Government Services (Chantilly, VA)
- Arlluk Technology Solutions, LLC, a Koniag Government Services company, is seeking a Help Desk Technician to support ATS and our government customer. This is a ... include, but are not limited to:** + Deliver quality help desk support services to a customer...business process, or user training. + Communicate frequently with system users, via email and phone, in an effort… more
- TekSynap (Springfield, VA)
- …tasks and must be able to perform the following additional duties: + Analyzing system requirements and ensuring that systems will be securely integrated with ... current applications. + Installing, configuring, and testing IT systems including servers, hardware and software upgrades, and other...communication skills. **Overview** We are seeking a Senior IT Specialist /Service Desk Lead to join our team… more
- Chenega Corporation (Springfield, VA)
- …+ Responsible for providing technical training and support to Help Desk agents related to computer systems , hardware, or software + Respond ... **Req ID:** 38318 **Summary** **Lead Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...or route user support calls to the appropriate IT Help Desk + Attempt First Call Resolution… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …+ Performs a variety of intermediate user-problem analyses for the help desk ; assists with monitoring the network management systems and ensures a prompt ... multiple applications. Performs a variety of intermediate user-problem analyses for the help desk . Assesses the customers' issue, performs initial triage,… more
