- Library of Congress (Washington, DC)
- Summary This position is located in IT End User Services Division, IT Partner Engagement Directorate, Office of the Chief Information Officer. The ... bargaining unit position. Responsibilities The position is in the IT End User Services...and facilitate the performance of core end user services between the service … more
- General Dynamics Information Technology (Washington, DC)
- …Family:** Systems Engineering **Skills:** End Users, End User Technology,Incident Resolution,Information Technology Operations, IT Service Delivery ... team to generate process, procedure, and other communications for End User Technology (EUT) and Service...and Administrators in the area of incident management for IT failures within end user … more
- System One (Bethesda, MD)
- … user computing technology across the enterprise. The ideal candidate is an expert IT end user engineer who has proven experience designing, developing, ... of Position + Technologies may include end user compute, collaboration & productivity, and directory services...higher) System One, and its subsidiaries including Joule, ALTA IT Services , CM Access, TPGS, and MOUNTAIN,… more
- ManTech (Herndon, VA)
- …architecture standards and solutions for a complex, global environment + Knowledge of new IT end user device technologies, ITIL based processes, and best ... guidance in determining the enterprise's overall systems architecture with a focus on the end user device + Recommend strategies for building and maintaining the… more
- Parsons Corporation (Chantilly, VA)
- …people + Work with BRM leads on developing material to help promote/evangelize IT services to improve end - user experience + Advocate for awareness of ... IT services and focus on business partner strategic plans. +...attention to detail + Strong relationship building and customer service skills + 5+ years of functional experience in… more
- ManTech (Annapolis Junction, MD)
- …**Minimum Qualifications:** + 2+ years of experience as an IT logistics manager in IT equipment, networks, and end user devices. + Ability to handle ... Qualifications:** + Six years of hands-on systems engineering, and/or network, end - user , and security experience supporting the design, deployment, and… more
- CAI (Washington, DC)
- …This position will be **part-time** and **remote** . **What You'll Do** + Provide General IT end - user support including: + Resetting passwords + Interact via ... you will provide phone based help desk support to end users. **Job Description** We are looking for a...or improvements + Preserve and grow your knowledge of Service Desk procedures, products, and services **What… more
- Deloitte (Rosslyn, VA)
- …and resolves basic to moderately complex IT problems in response to end user reported requests + Troubleshoots computer hardware (Desktop/Notebook PC, PDA, ... work from and reports to DoD's Far East (FE) IT Division Director + Provide Operational and Technical support...basic to moderately complex Telecom problems in response to end user reported requests + Provides mobile… more
- DCCA (Columbia, MD)
- …reporting, manage risks for assigned projects, conduct quality assurance testing and reviews, lead IT training, perform end user training, develop and review ... 40 years, DCCA has provided a broad range of IT services to government agencies and commercial...project technical and end user documentation and training materials, lead post-implementation reviews. .… more
- CAI (Washington, DC)
- …and **remote** . **What You'll Do** + Provide General IT end - user support including: + Utilize excellent customer service skills and exceed customers' ... team monthly metrics. + Preserve and grow your knowledge of Service Desk procedures, products, and services . + May perform other job duties as directed by Team… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …on using 1E effectively. * Stay current with industry trends and emerging technologies in end user experience management and IT operations. * Leverage Splunk ... and security enhancements. Ability to think innovatively and strategically to enable continual service improvement and optimize end user experiences. *… more
- NiSUS Technologies Corporation (Annapolis Junction, MD)
- …on using 1E effectively. + Stay current with industry trends and emerging technologies in end user experience management and IT operations. + Leverage Splunk ... areas for improvement and optimize performance. + Collaborate with IT teams and stakeholders to integrate 1E with existing...Ability to think innovatively and strategically to enable continual service improvement and optimize end user… more
- IntelliDyne (Washington, DC)
- … procedures, and end - user procedures + Work tickets assigned via IT Service Management software, and provide senior-level support for calls and issues ... LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned… more
- SAIC (Washington, DC)
- …**Qualifications** **Required Qualifications:** + Minimum of 10 years of experience in managing End User Services and Infrastructure Operations teams and ... **Description** SAIC is seeking an End User Operations Manager to support...end solutions in systems engineering and integration; enterprise IT , including cloud services ; cyber; software; advanced… more
- TAD PGS, Inc. (Ashburn, VA)
- …providing desk side support, acting as specializing in troubleshooting complex and advanced end - user issues with hardware and software. + Must have a broad ... maintain a Public Trust.** The main function of a Service Desk Specialist is to provide technical assistance to...as computing and networking. + Provides Tier 2 deskside end - user support, including imaging, deployment, asset management,… more
- Leidos (Fort Meade, MD)
- …Optimization program office. Your role is critical to the overall operational and end User Experience (UX) as automation capabilities impacts each user ... **Description** **Program Summary:** The Defense Enclave Services contract will unify the DOD Fourth Estate...diagnosis of workstation issues, and addressing trouble tickets and service tasks across all tiered levels. + Assist with… more
- SAIC (Washington, DC)
- …remediation and ensuring compliance with IT security standards. . In-depth knowledge of end - user support services , IT asset management, and network ... Support and Service Desk operations to enhance user satisfaction and productivity. . Manage IT ...end solutions in systems engineering and integration; enterprise IT , including cloud services ; cyber; software; advanced… more
- Amazon (Arlington, VA)
- …exploit data science and machine learning techniques to enable data-driven decisions? The AWS User Insights Services team is looking for Data Engineers to join a ... fast growing team. The User Insights Services team owns the ...Utility Computing (UC) provides product innovations - from foundational services such as Amazon's Simple Storage Service … more
- Deloitte (Mclean, VA)
- …IT operations, IT finances and expenses, Active Directory, end - user computing, messaging, enterprise architecture, testing). Our practitioners perform ... divestitures, and joint ventures). By providing M&A and restructuring services from beginning to end , we bring...A candidate must have at least 6+ years of IT M&A or IT M&A Service… more
- PwC IT Services Co. (Washington, DC)
- …to all PwC ITSM processes (Change, Incident, Problem, etc); + Drafting and editing weekly end - user or service wide impact communications; and, + Adhering to ... **Line of Service ** Internal Firm Services **Industry/Sector** Not...intellectual assets. This position will be part of PwC IT Services (US) LLC, a member of… more