- Ralliant (Washington, DC)
- …-by improving the end-to-end experience from **product data readiness ? customer -specific catalogs/entitlements ? ordering and self-service** . This role partners ... closely with business stakeholders (especially Marketing/digital), our IT enterprise systems team, and delivery partners. **What you'll own** + **B2B eCommerce… more
- HP Inc. (Annapolis, MD)
- …and enhancing on-time delivery performance . + Collaborate with Supply Chain, Customer Service, Warehouse, IT , and Transportation teams to coordinate outbound ... and in full. Working side-by-side with 3PL partners, Transportation, Customer Support, and IT teams, this individual...shipments, resolve exceptions, and ensure alignment with customer requirements. + Track real-time metrics such… more
- Tyto Athene (Ashburn, VA)
- …Select and provide metrics and dashboards to make program status and performance visible to the client and other stakeholders + Interface with client's senior ... searching is seeking a **Program Manager** to support a law enforcement customer in Ashburn, VA. **Responsibilities:** + Manage scope, schedule, cost, technical, and… more
- Tyto Athene (Ashburn, VA)
- …Select and provide metrics and dashboards to make program status and performance visible to the client and other stakeholders + Interface with client's senior ... searching for a **Deputy Program Manager** to support a law enforcement customer in Ashburn, VA. **Responsibilities:** + Manage scope, schedule, cost, technical, and… more
- Northramp LLC (Reston, VA)
- IT Performance Metrics & Customer Experience Senior Leader + Reston, VA + Category: Subject Matter Expert + Type: Full-time + Min. Experience: Manager ... Opportunity Northramp is looking for an IT Performance Metrics & Customer Experience Senior Leader to lead the functional aspects of federal budget… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer -oriented **Senior Performance and Metrics Analyst** to join our team in the **DC, Maryland, and Virginia ... information enterprise. A key responsibility for the Senior Level Performance and Metrics Analyst will be the...PMO experience + Previous Network Operations Center (NOC) or IT Operations experience + One of the following certifications:… more
- IT Concepts (Mclean, VA)
- …and conditional access enforcement. + Monitor system health, logs, alerts, and performance metrics , proactively identifying trends and emerging risks. + Support ... Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity...fundamentals, and cloud environments. + Excellent communication, documentation, and customer service skills. + Ability to mentor others, influence… more
- Peraton (Reston, VA)
- …data quality verification techniques. + Experience with visualizing and reporting metrics for internal program leadership and customer deliverables Preferred ... is Contingent Upon Contract Award** Peraton is seeking a Metrics Sr. Advisor to join our team of qualified,...this position, you will: + Collect and analyze program performance data. + Provide visualization to support analysis of… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …service level agreements, and associated reporting metrics that measure performance . + Experience working/aggregating data from various IT support systems ... Service Management (ITSM) Analyst will be support the Chief IT Customer Solutions officer of our government...of recurring issues. + Proficiency in developing and presenting metrics , dashboards, and reports related to ITSM performance… more
- Oracle (Washington, DC)
- …and timelines. + Develop SQL business reports to support the business operations, performance metrics and decision making. + Engage with stakeholders to ensure ... **Job Description** ** IT Business Implementation Analyst will:** + Responsible for...create training material, train employees and suppliers, measure key performance indicators and drive process improvements. + Responsible for… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …other core Windows services. + Ability to analyze and interpret system logs, performance metrics , and alerts to diagnose issues effectively. **Education:** + ... a crucial role in ensuring the continuous operation and performance of our IT systems and infrastructure....environment around the clock. **Key Responsibilities:** + Monitor the customer 's IT systems, network, servers, and applications… more
- SAIC (Bethesda, MD)
- …Collaboratively troubleshoot IT problems as they arise. + Responding to user/ customer requests. + Driving adoption and use of best practices in software ... importance. We are seeking a strategic, organized, and proactive Information Technology ( IT ) subject matter expert (SME) and thought leader with expertise in… more
- IT Concepts (Vienna, VA)
- …and budget forecasting + Manage technology vendor relationships, renewals, SLAs, performance metrics , and strategic sourcing decisions Enterprise Systems & ... Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity...management + Define service level objectives (SLOs), reliability KPIs, customer satisfaction metrics , and continuous service improvement… more
- Cardinal Health (Washington, DC)
- …confirm policies, standards, procedures, and audit activities are in alignment with CAH customer , business, IT , and HITRUST and SOC 2 requirements, while working ... operator of nuclear pharmacies and manufacturing facilities; and a provider of performance and data solutions. Working to be healthcare's most trusted partner, our… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …mature enterprise IT governance frameworks, incorporating emerging risks, automation, and performance metrics . Qualifications: + 10+ years leading IT ... IT Audit Lead/Internal Controls Tester Reston, VA Security...upon a wide range of factors including position requirements, customer /program needs, individual qualifications, education, experience, certification and/or training,… more
- Guidehouse (Arlington, VA)
- …excellence. + Partner with client leadership to define program objectives, success metrics , and reporting structures. + Manage large-scale IT programs and ... Guidehouse is seeking a seasoned Management Consultant to lead Information Technology ( IT ) Program Management Office (PMO) engagements within the utility sector. In… more
- Amazon (Arlington, VA)
- …service to high-priority users around the world. We are seeking a highly motivated IT Support Engineer to join our SNOC team. As a frontline responder, you will ... playbooks and protocols. This role is critical to ensuring seamless customer experience and mission assurance across classified and unclassified communications… more
- Koniag Government Services (Camp Springs, MD)
- **Tuknik Government Services,** a Koniag Government Services company, is seeking an IT Program Manager to support **TGS** and our government customer in Camp ... Key responsibilities include: + Plan, initiate, and manage information technology ( IT ) projects. + Oversee the execution and delivery of multiple projects,… more
- Capital One (Mclean, VA)
- …and risk management practices. + Perform analysis, capture and report control performance metrics and assist in preparing quarterly stakeholder reporting. + ... IT SOX Risk Manager, SOX Advisory Team If...relevant information security controls. Responsibilities include: + Lead multiple customer stakeholders through our robust risk management framework including… more
- CACI International (Chantilly, VA)
- Chief Engineer- Enterprise IT Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage ... provide technical leadership and subject matter expertise to an Information Technology ( IT ) Systems Engineering team supporting the Department of the Air Force (DAF)… more