- Three Saints Bay (Washington, DC)
- …the DPAS Warehouse Module used to track warehouse assets. + Receive, review, update, and process ITSM work orders, currently BMC Remedy, and attach a signed bill ... **Warehouse / Operation Manager (4051)** Location **Washington, DC** Job Code **4051**...of lading or receipt to the ITSM work orders for vendor payment. + Review daily… more
- Leidos (Suitland, MD)
- …MD. In this role you will provide BMC Remedy IT Service Management ( ITSM ), and System Administration support for users located throughout the National Maritime ... world. Your responsibilities include installing, configuring, and upgrading the BMC Remedy ITSM Suite and coordinating with local IT representatives to ensure all… more
- EM Key Solutions, Inc. (Washington, DC)
- Washington, DC, USA | Contract Testing and Evaluation (T&E) Program Manager Hybrid Position : This hybrid work model provides on-site support in the Washington, DC, ... Key Solutions seeks a Test and Evaluation (T&E) Program Manager to support the Defense Health Agency (DHA) Program...the T&E PSB + Set the IT Service Management ( ITSM ) Practice strategy, lead tactical execution, and contribute as… more
- CACI International (Arlington, VA)
- Senior Program Manager (IT Operations) Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... is seeking highly skilled and experienced Senior IT Operations Manager to oversee a hybrid operational team covering day...a broad portfolio of performance-based IT services (TOC, EUS, ITSM , Asset, VTC) to DHS CISA ensuring that new… more
- System One (Bethesda, MD)
- IT Operations Program Manager Bethesda, MD - hybrid (2 days/week onsite) US citizenship is required per government contract Must be able to get Public Trust ... clearance Currently seeking an experienced IT Operations Program Manager to join our dynamic team in the development...leveraging AIOPs and ML to automate and enhance traditional ITSM Operations. As the IT Ops PM you will… more
- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated ITSM Queue Manager with the ability to work in challenging, consultative, and collaborative team ... service desk staff, and reports on performance. The Queue Manager will also determine when tickets have a high...unknown to escalate the tickets to the Problem Management process . Responsibilities include: Monitoring queues and assign tickets to… more
- Leidos (Washington, DC)
- **Description** Leidos is hiring a **Junior Asset Manager ** to support the ESA V program. The ESA V program is an IT Services program supporting several federal ... side support, Windows workstation engineering and maintenance, managed print services, ITSM , Active Directory services, and video conferencing, among others. Leidos… more
- Intact Technology (Reston, VA)
- …documentation and analysis of workflows. + Serve as an expert in ServiceNow ITSM , guiding clients through strategic adoption and process improvement. + Develop ... Business Process Consultant Intact Culture: Intact is committed to...ServiceNow application suites, beyond those listed above such as ITSM , WSD, HRSD, GRC, and SPM. + Working knowledge… more
- Motion Recruitment Partners (Arlington, VA)
- Service Delivery Manager - 100% Remote Arlington, Virginia **100% Remote** Contract $80/hr - $90/hr Service Delivery Manager Responsible for managing, planning, ... and all stakeholders. + Develop spreadsheets, diagrams, analysis, presentations, and process maps as needed. **Required Skills & Experience:** + Active Secret… more
- Leidos (Washington, DC)
- **Description** Leidos is hiring a **Project Manager ** on the ESA V program, in Washington, DC. ESA V is an IT applications and infrastructure services program ... including software application support, enterprise infrastructure support, service desk, ITSM , deskside support, workstation engineering and maintenance, telecommunications and… more
- Ensono (Washington, DC)
- Product Manager , End User Support & Security ServicesRemote - United States106 At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and ... the role and what you'll be doing:** The Product Manager , End User Support & Security Services is responsible...+ Prepare, and solicit business approval through Ensono's productization process including the market viability of the idea, viability… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …environment. Competitive Range Solutions seeks a talented and experienced Infrastructure Operations Manager with a proven track record in a Department of Defense ... for effective integration with a government multi-contractor team. The Infrastructure Operations Manager 's role is unique. It offers the opportunity to manage and… more
- BAE Systems (Herndon, VA)
- …the appropriate frequency to appropriate - Mature customer's ITIL posture by implementing ITSM best processes and practices - Lead matrixed and mixed teams to ... provide enhanced awareness of potential impacts to leadership - Develop Key Process Indicators (KPIs) to create dashboards that proactively alert to concerns about… more
- ManTech (Herndon, VA)
- …career and customer-oriented Engineer to serve as the **Engineering Service Delivery Manager ** for a program that supports a variety of customer IT requirements ... for team meeting contractual performance criteria. + Implement technical and process changes in a highly complex infrastructure environment that spans multiple… more
- SGI Global, LLC (Washington, DC)
- …and Portfolio Management best practices, solutions, associated tools; business process analysis and re-engineering methodologies and processes + Demonstrated ... reporting in using an Enterprise Service Management (ESM) tool, ie ServiceNow ITSM and ITBM modules + Thorough knowledge of organizational development methodologies… more
- Leidos (Washington, DC)
- …Problem Management, Operations and Maintenance (O&M), project sustainment and other ITSM and DevSecOps initiatives. Candidates for this position are highly motivated ... to include Incident Management, O&M, and support prioritization. *Supports the NOC Manager , Enterprise Operations Manager (EOM), Critical Situation Manager … more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …platform in the Information Technology department, reporting directly to the IT Service and Process Manager . The role can reside in the Dallas or Washington, DC ... this position include: + Lead work streams in ServiceNow, develop engagements, process design, technical design, defining agile stories, working with the development… more
- SAIC (Washington, DC)
- …+ Perform implementation, administration, configuration, and/or development with ServiceNow ITSM application suite, and in identified speciality(ies). + Responsible ... to being imported / inserted into ServiceNow. + Participate in platform, process , and integration testing. + Develop and maintain Discovery schedules, pattern usage… more
- CACI International (Chantilly, VA)
- …You will serve as a Scrum Master for the team providing Agile process oversight and facilitate scrum ceremonies. You will be responsible for contract deliverables ... the project schedule in collaboration with the CMDB Project Manager . **The ideal candidate will bring:** + Project Management...ITOM and CMDB experience + A strong understanding of ITSM , and ITIL. + A proven track record in… more
- General Dynamics Information Technology (Fairfax, VA)
- …trusted to work on Large Scale Federal Program and lead the configuration management process . **HOW A CONFIGURATION MANAGER WILL MAKE AN IMPACT:** + Developing a ... (T3) **Job Family:** Configuration **Skills:** Configuration Management (CM),Design Documentation,Management Process ,Management Tools **Experience:** 5 + years of related experience… more