- TekSynap (Washington, DC)
- …support ongoing improvement and future incident response efforts. + Ensure that Help Desk techniciansare maintainingaccurateand comprehensive records of all ... on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments....teams and other relevant departments. + **Coordination and Stakeholder Management ** + Act as the main point of contact… more
- TekSynap (Washington, DC)
- …system configurations. + Prepare and present regular reports on system performance and help desk activities. + Continuous Learning and Adaptability + Stay ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …(may substitute 4 years additional service desk or IT experience for degree) + 3 years Help Desk or IT experience + At least 1 year experience as a help ... WIFI, monitoring of alerts, and system provisioning. The Service Desk Supervisor is responsible for assisting management ... desk supervisor or 2 years as a help desk lead + Solid technical and… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...experience in a call center environment and using system management tools such as Symantec Ghost Solution Suite. +… more
- SAIC (Washington, DC)
- …The Manager will manage the Support Desk and oversee staff assigned to help desk activities. Candidate will be required to have experience providing support ... organization's systems, applications, regulations, and best practices. Experience supporting document/ records management system is preferred. **Other Duties:** +… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …Documents support procedures. + Participates in training and mentoring of Service Desk Technicians. + Performs desktop software license management and inventory ... 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers company… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst to support the US Courts. **Responsibilities** Provides technical support for computers and ... and terminals to existing data networks. Maintains network diagrams and circuit records . Maintains trouble logs. Instructs users in the use of personal computers… more
- Koniag Government Services (Washington, DC)
- …Services support + Mobile Device Management (MDM) Services support **Shared Service and Help Desk Services support, such as:** + Provide Tier Zero (0), One ... (1), Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC...O&M Services + Webcasting O&M Services + eDiscovery and Records Management Services + Shipping Support +… more
- Koniag Government Services (Washington, DC)
- …Government colocation facilities and cloud service providers facilities. + O&M Shared Service and Help Desk Services such as: + Provide Tier Zero (0), One (1), ... Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC...O&M Services + Webcasting O&M Services + eDiscovery and Records Management Services + Shipping Support +… more
- General Dynamics Information Technology (Bethesda, MD)
- …identify and provide solutions for any gaps in service. + Develop and maintain access management knowledge records . + Act as liaison between the NIH Service ... As a **Team lead- Active Directory** , you will help ensure today is safe and tomorrow is smarter....team. + Coordinates and collaborates with the NIH Service Desk , Desktop Support, IAM and Knowledge Management … more
- Serco (Crystal City, VA)
- …the F-35 Joint Strike Fighter Program Office (JPO). This contract provides program management support in support of the full acquisition lifecycle of the F-35 ... program, to include development, production, and sustainment. Our Configuration Management (CM) Analyst will have the opportunity to provide most of the support from… more
- Koniag Government Services (Chantilly, VA)
- …Responsibilities & Duties may include, but are not limited to:** + HUD National Help Desk Tier1 Analyst: Provide technical support to customers for a wide ... customers **The following skills and experience are preferred:** Prior Help Desk experience preferred, extensive knowledge of...O&M Services + Webcasting O&M Services + eDiscovery and Records Management Services + Shipping Support +… more
- Serco (Washington, DC)
- …developing solutions, and implementing corrective actions promptly. + Maintaining accurate records , document management systems, and providing timely updates to ... is seeking a dynamic and experienced candidate to serve as a Program Management Office Action Officer supporting the Naval Sea Systems Command (NAVSEA) Industrial… more
- Koniag Government Services (Washington, DC)
- …Services + Database Services + Network and LAN Services + Shared Service and Help Desk Services + Disaster Recovery/ Business Continuity (DR/BC) Services + ... O&M Services + Webcasting O&M Services + eDiscovery and Records Management Services + Shipping Support +...+ Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational… more
- Koniag Government Services (Chantilly, VA)
- …Services * Database Services * Network and LAN Services * Shared Service and Help Desk Services * Disaster Recovery/ Business Continuity (DR/BC) Services * ... O&M Services * Webcasting O&M Services * eDiscovery and Records Management Services * Shipping Support *...* Network and LAN Services * Shared Service and Help Desk Services * Cyber and Operational… more
- Koniag Government Services (Chantilly, VA)
- …O&M Services support + Network and LAN Services support + Shared Service and Help Desk Services support **Support other O&M duties as assigned, including ... O&M Services + Webcasting O&M Services + eDiscovery and Records Management Services + Shipping Support +...+ Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational… more
- General Dynamics Information Technology (Fairfax, VA)
- …and platform services across the agency. Make an impact by providing services that help USPS OIG achieve mission success. **ABOUT THE USPS OIG OCIO CONTRACT:** GDIT ... storage + Remote access and computing + Mobile Device Management + Enterprise Application Management + Client...teams: the Business and Finance Team and the Service Desk . + The Business and Finance Team serves as… more
- Koniag Government Services (Washington, DC)
- …and On-Premises Gold Disk O&M Services + Webcasting O&M Services + eDiscovery and Records Management Services + Shipping Support + Media Sanitization Support + ... IT Policies and Processes Support + DCIO IOO Configuration Management + Enterprise Architecture Services + IOO Risk ...+ Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …of this government contract, US Citizenship is required. \#CGIFederalJob \#LI-JK6 **Skills:** + Help Desk /IT Services + Linux **What you can expect from us:** ... **Systems Administrator** **Category:** Service Desk / End User Services **Main location:** United...implement new software and hardware. From early on, you'll help empower our breakthrough innovations, be given challenging assignments,… more
- Koniag Government Services (Washington, DC)
- …environments are retained, destroyed, and archived in accordance with HUD and NARA records management policies. Includes integrating and deploy records ... of data within the environment in accordance with Client's records management and NARA policies. + Ensures...+ Network and LAN Services + Shared Service and Help Desk Services + Cyber and Operational… more