- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and coordinate… more
- SHRM (Alexandria, VA)
- Senior Specialist , eCommerce Operations & Developer 1800 Duke St, Alexandria, VA 22314, USA Req #1070 Friday, March 7, 2025 SHRM is a member-driven catalyst for ... families globally. **Summary** We are seeking a highly motivated and detail-oriented Senior Specialist , eCommerce Operations & Developer to manage and optimize… more
- Chenega Corporation (Fort Belvoir, VA)
- …Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist ... Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to ...service requests for desktop support. + Respond to service requests, enter them into the ticketing system, and… more
- SHRM (Alexandria, VA)
- Senior Specialist , Financial Planning & Analysis 1800 Duke St, Alexandria, VA 22314, USA Req #1057 Friday, February 28, 2025 SHRM is a member-driven catalyst for ... of more than 362 million workers and their families globally. **SUMMARY** The Senior Specialist , Financial Planning & Analysis (FP&A) works closely with the… more
- SHRM (Alexandria, VA)
- Senior Specialist , Knowledge Management 1800 Duke St, Alexandria, VA 22314, USA Req #1081 Tuesday, March 11, 2025 SHRM is a member-driven catalyst for creating ... 362 million workers and their families globally. **Summary** The Sr. Specialist , Knowledge Management is responsible for developing, implementing, and maintaining… more
- GovCIO (Arlington, VA)
- …this job (https://careers-govcio.icims.com/jobs/4960/ senior -customer-support-professional-%28it- specialist ... **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist ) with an active Secret clearance to provide outstanding desk -side support,… more
- NCR VOYIX (Annapolis, MD)
- …2nd shift (11pm-7am ET) PREFERRED QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT Experience ... brands around the world to your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities ... using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Monitors and tracks...system + (or) 2 years of experience on the service desk in a junior capacity with… more
- Chenega Corporation (Springfield, VA)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... **Req ID:** 34955 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Then Serco has a great opportunity for you! As theConfiguration Management Specialist (Navy Acquisition) based in Arlington, VA, you willjoin an integrated… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Then Serco has a great opportunity for you! As theProduction Management Specialist (Navy Launching Systems)in the National Landing (Crystal City) area of Arlington,… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... of the F-35 program, to include development, production, and sustainment. Our Senior Enterprise Data Analyst, located in Crystal City, Arlington, VA, supports the… more
- ASM Research, An Accenture Federal Services Company (Fort Meade, MD)
- …and design. Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT ... troubleshooting and maintenance of IT systems. + Provide Tier 1 (Help Desk ) problem identification, diagnosis and resolution of problems. + Manage the daily… more
- SHRM (Alexandria, VA)
- …to be a trusted, proactive resource.** **.** **Collaborate with internal partners and service teams to identify and address members and customer needs.** **.** **In ... and high-quality response to complex member inquiries and escalations.** ** Service Excellence** **.** **Monitor and enhance customer satisfaction metrics including… more