- ManTech (Herndon, VA)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team in the ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem ownership and promotes… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... **Job Family:** Systems Administration **Skills:** Customer Service ,Help Desk Support,Information Technology (IT) Support **Experience:** 2 ...of our nation's capital. As a Service Desk Technician / Help Desk Analyst… more
- CAI (Washington, DC)
- …Number** R3296 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide...+ Solution driven + Ability to work weekdays from 2 :00 am to 10:00 am EST Preferred: + Associate… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Operations,IT Service Desk ,Problem Solving,Technical Support,Troubleshooting ... people are our differentiator. We are seeking a customer service centered Service Desk Specialist...and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …site in Vienna VA (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal agency. We ... possess strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and written… more
- Robert Half Technology (Daniels, MD)
- Description We are offering a contract employment opportunity for a Help Desk Analyst in Daniels, Maryland. This role is within the tech industry and will ... primarily focus on providing Tier 1 and Tier 2 support, troubleshooting hardware, and providing remote desktop support....desktop support. The successful candidate will be proficient in Service Desk operations and have an understanding… more
- Leidos (Rockville, MD)
- …for an opportunity to make an impact!! Leidos currently has an opening for a **Help Desk Analyst (Tier 1)** . This is an exciting opportunity to use your ... support to our clients. **Primary Responsibilities** **:** + Provides Help/ Service Desk support to end users on...120 days after the hire date. + Knowledge in 2 **OR** more of the following: Windows, MS Office,… more
- Leidos (Rockville, MD)
- …for an opportunity to make an impact? Leidos currently has an opening for a Help Desk Analyst (Tier 1). This is an exciting opportunity to use your experience to ... unmatched aid to our clients. **Primary Tasks:** + Provides Help/ Service Desk assistance to end users on...120 days after the hire date. + Knowledge in 2 **OR** more of the following: Windows, MS Office,… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... customers when they call or walk into the customer service center, remotely, or at the customer's location. The...business. Qualifications: + Bachelor's and 4 years' experience + 2 years+ of MacOS and iOS support + Asset… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with SAIC. ... by first-level resources. **Qualifications** TYPICAL EDUCATION AND EXPERIENCE: + Bachelors and 2 years related experience, or 4+ years additional experience in lieu… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... Who We Are HII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located...This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain… more
- William C Brown Inc (Bowie, MD)
- …Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid cloud infrastructure and its ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal...running Linux commands and working with Windows servers (> 2 years). + ITSM products (ie Remedy) CRQ/WO/INC/KMS management.… more
- CACI International (Ashburn, VA)
- …* **More About the Role:** + Support end-user applications and work with a multi-tier service desk as well as work with software development teams to help ... working with end user business applications/software. + Provide Tier 2 Knowledge Based Articles to a centralized knowledge repository... or related technical experience + Experience using a service desk ticketing system. + Experience providing… more
- Public Consulting Group (Washington, DC)
- …agencies to improve lives. Founded in 1986, PCG employs approximately 2 ,000 professionals throughout the US-all committed to delivering solutions that change ... create reports, and perform advanced analysis when necessary. + Perform " desk audits" of cost reports, validating data submitted against supporting documentation.… more
- Koniag Government Services (Alexandria, VA)
- …three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2 ). The following tasks serve ... Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and...of the objective: + Maintain, update and provide help desk operational manual. + Use a ticket tracking and… more
- Koniag Government Services (Alexandria, VA)
- …three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2 ). The following tasks serve ... Services company **,** is seeking a DAI Sr Financial Analyst with a Secret Clearance to support **KDS** and...of the objective: + Maintain, update and provide help desk operational manual. + Use a ticket tracking and… more
- Marriott (Washington, DC)
- …(call or email) to resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject matter expert for Application ... years' overall experience in business application support or call center environment, customer service or hospitality * 2 + years' MARSHA Reservations System or… more
- Patriot Group International, Inc (Herndon, VA)
- Project Financial Analyst Position Type: Full-Time, Exempt Work Location: Herndon, VA Patriot Group International Inc. (PGI), voted #1 Best Place to Work by Virginia ... perspective. We are looking to hire a Project Financial Analyst to join our team in Herndon, VA. This...in accounting, finance, or related field + At least 2 years of Project Control experience supporting programs for… more
- CACI International (Springfield, VA)
- …the use of application software products and/or infrastructure components. + Engages other service desk resources or appropriate service resources to resolve ... Enterprise Monitoring Analyst Job Category: Information Technology Time Type: Full...on operational requirements: **Work hours to be assigned:** Panama ( 2 on, 2 off, 3 on, … more
- Koniag Government Services (Alexandria, VA)
- …Data Solutions,** a Koniag Government Services company, is seeking a Sr Financial Analyst -Contract Program Manager with a Secret Clearance to support **KDS** and our ... documents 95% of the time. + Performance Standard (PS 2 ): Monthly and weekly status reports are delivered on...prioritized by issue severity. The Agency Tier 1 Help Desk is the primary point for issue management and… more