- Red River (Chantilly, VA)
- …Lead with an active Secret clearance to join our team ! The Team Lead (Tier 2) is a strong service desk engineer, primarily responsible for working ... on a team within the Service Desk and managing the day-to-day functions, including scheduling and coordinating daily workload for service desk … more
- General Dynamics Information Technology (Washington, DC)
- …IT Service Delivery solutions to SEC.** **We are currently seeking an IT Service Desk Support Lead to provide supervision and direction as needed ... **Public Trust/Other Required:** None **Job Family:** Business Operations **Skills:** Help Desk Support,IT Service Delivery,Technical Support **Experience:** 5 +… more
- Koniag Government Services (Chantilly, VA)
- …for an excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team of Tier 1 Technicians. Our ... a Koniag Government Services company **,** is seeking a Service Desk Functional Lead with...functions, acting as a primary ticket solver within the team . + Assist other Service Desk… more
- Koniag Government Services (Chantilly, VA)
- …for an excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team of Tier 1 Technicians and ... a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret...service desk operations and delivering high-quality service . + Strong leadership and team management… more
- McIntire Solutions (Chantilly, VA)
- …fill a Service Desk Lead position will be responsible for leading a Service Desk Lead team in Ashburn, VA. The individual will be in charge ... Provide technical leadership and coordination with all on-site IT Service Desk personnel + Ability to lead a team of 15-25+ + Present and manage metrics… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Specialist - Tier 3** to join ... & Requirements** Become an integral part of a diverse team while working at an Industry Leading Organization, where...to:** + Oversee the performance of the Tier 3 service desk operations. + Responsible for providing… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be ... USD $211,020.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4651/ service - desk - lead -hq/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-4651_… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support,Troubleshooting **Certifications:** ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Supervisor Transform technology into opportunity as a Help Desk … more
- System One (Bethesda, MD)
- … Desk Tower Lead to lead our IT support team . As the IT Service Desk Tower Lead , you will be responsible for overseeing the day-to-day ... Desk operational reports; + Represent the Service Desk team in a...customer-facing role; + Liaise with the Contractor designated Change lead ; + Act as the lead owner… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team ... your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your...Desk employees; experience leading people and managing cross-functional team ; proven experience developing strategies to mitigate issues and… more
- Distributed Solutions Inc. (Reston, VA)
- Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking a Help Desk Lead . DSI is a growing small business dedicated to providing superior automation tools ... the key to succeeding in this role. This hands-on team lead will assist with the standardization...gender identity, disability, or protected veteran status. Keyword: Help Desk Lead TS/SCI with Polygraph From: Distributed… more
- Red River (Chantilly, VA)
- …of the many opportunities we offer. How will you contribute to making an impact? Join our team as the Help Desk Lead /Supervisor (tier 2) and take the lead ... tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk...to goals and performance objectives. + Enhance and achieve Service Level Agreements (SLAs). + Develop internal talent and… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team ... tomorrow is smarter. Our work depends Service Desk Deputy on Program Manager joining our team...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Washington, DC)
- …is smarter. Our work depends on a Service Desk / Help Desk Analyst joining our team to bring professionalism and initiative to a fast-paced environment ... weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk...+ Comprehensive health and wellness packages + Internal mobility team dedicated to helping you own your career +… more
- Koniag Government Services (Vienna, VA)
- …its validity._ **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance to work 2nd ... holidays, three weeks paid time off, and more. The service desk lead is responsible...the service desk , managing the service desk shift team , representing… more
- Robert Half Technology (Bowie, MD)
- …with other support team members to enhance the quality of customer service . + Provide feedback and suggestions for systemic problems or issues. + Update and ... Escalate unresolved issues to the next level of support team . + Record all customer interactions, transactions, and actions...maintain customer service software and departmental databases. + Train and guide… more
- General Dynamics Information Technology (Fort Meade, MD)
- …safe and tomorrow is smarter. Our work depends on **Help Desk Support Service Specialist - Intermediate** joining our team to support the US Army ... 7 + years of related experience **Job Description:** **Help Desk Support Service Specialist - Intermediate** **-...+ Comprehensive health and wellness packages + Internal mobility team dedicated to helping you own your career +… more
- Cayuse Holdings (Reston, VA)
- …issues for the technical support center and shall assist the Federal Functional Lead in prioritizing tasks for the Service Center Technicians that are ... - USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service -specialist senior-%28lead%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-VA-Reston_ **ID**… more
- General Dynamics Information Technology (Falls Church, VA)
- …will help ensure today is safe and tomorrow is smarter. Our work depends on an IT Service Desk Manager joining our team to manage on-site and remote support ... **Skills:** End User Support,Group Problem Solving,Information Technology (IT) Services,IT Service Desk ,People Management **Certifications:** Security+, CE -… more
- Cayuse Holdings (Arlington, VA)
- …depending on needs to support 24/7/365 operations. **Reports to** **:** Program Manager, Service Desk Lead **Working Conditions** + Professional office ... of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of...diversity and are committed to creating and building a team that represents a variety of backgrounds, perspectives, and… more