- Amazon (Arlington, VA)
- Description This Senior Manager , Program Management, US Customer Experience will be the leader of the US Customer Experience (CX) Team working with ... website. The position will also lead a team of customer experience program and project managers in...by multiple sites, with a proven track record of customer satisfaction successes - Experience in a senior… more
- Rocket Software (Washington, DC)
- …company where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Program Manager is a pivotal role responsible for ... organizational strategy to deliver tangible benefits and value. The Senior Program Manager will manage...strong interpersonal skills to work cross-functionally with a diverse customer base and across geographies + Committed to Rocket's… more
- Amazon (Arlington, VA)
- Description WW Customer Service is seeking a self-driven Senior Program Manager to set the strategy for organizational and operational excellence ... role, you will own org-wide headcount management for WW Customer Service via Roster, a central Amazon tool to...set and manage a roadmap of initiatives, driving end-to-end program management of projects that aim to improve both… more
- Amazon (Arlington, VA)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this ... key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be responsible for… more
- Amazon (Arlington, VA)
- …Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership Preferred Qualifications - 3+ years of driving end to end ... Description The Customer Trust External Relations (CTXR) organization works to...Work closely and collaboratively with internal partner teams, including program and product owners, as well as Public Relations,… more
- Amazon (Arlington, VA)
- …AFX (AWS Field Experience) team with in SMGS, is looking for a passionate, innovative, committed Sr . Technical Program Manager (TPM). As a Sr . Technical ... * Secure data and contextualized insights supporting the entire customer journey * Machine learning and generative AI (GenAI)...alike to take high degree of ownership for their program vision and execution of ideas. You will be… more
- Amazon (Arlington, VA)
- …solutions for their cloud services. Amazon Web Services is looking for a strong program manager to support US Government customers in the National Security ... communicate with customers in order to ensure an exceptional customer experience. This role is an opportunity to support... management supporting technical programs. You will successfully represent program status to AWS senior leadership. Your… more
- Intrepid Solutions and Services (Washington, DC)
- …that operates 100% onsite unless otherwise indicated by, and at the discretion of, the Program Manager and customer . Work will occur between the operating ... clients. Our headquarters is in Ashburn, Virginia. **Responsibilities** The Program Manager (PM) is responsible for organizing...the mission and goals of both Intrepid/CIS and its Customer . The PM will be able to manage a… more
- Amazon (Herndon, VA)
- …people that develop them. During a new device deployment, the Sr . Technical Program Manager understands the end customer 's needs to ensure successful ... role provides the opportunity to engage with and lead the Technical Program Management aspect for these advanced cloud infrastructure solutions and the exceptional… more
- L3Harris (Dulles, VA)
- …allocating resources or changing contractual specifications with oversight from senior program manager * Fully understand customer mission gaps, ... from proposal to contract award with oversight from a senior program manager . A background...RFPs, or Requests for a ROM * Participate in program review sessions with customer to discuss… more
- Amazon (Arlington, VA)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... our program . The key responsibilities of a Senior Customer Success Manager include...in detail. A day in the life As a Sr . Customer Success Mgr, a typical day… more
- Epsilon, Inc (Arlington, VA)
- … Program Manager (s). + Serve as a liaison between team members, the Program Manager , and Customer project managers. + Support the recruiting and ... **IT Operations Project Manager ** **Who is Epsilon:** Epsilon is an IT...have the opportunity to contribute to Epsilon's business and customer initiatives, as well as influence our brand culture… more
- Google (Reston, VA)
- …(RFPs) and driving customer design wins. This Google Global Networking (GGN) Program Manager will bring customer and product-centric focus to GGN ... obtain, if applicable) the appropriate US Government clearance or customer screening requirements that results in the employee unable...the street or across the globe. As a Technical Program Manager at Google, you'll use your… more
- Amazon (Arlington, VA)
- …Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Arlington, VA)
- …Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Arlington, VA)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... our program . The key responsibilities of a Senior Customer Success Manager include...in one of five major categories: (1) A designated Sr . Customer Success Manager , (2)… more
- L3Harris (Chantilly, VA)
- Job Title: Senior Specialist, Software Project Engineer Job Code: 13019...within the program guidelines set by the Program Manager and customer . + ... Project Engineer will be responsible for leading a project team to meet customer requirements within allocated cost and schedule commitments in our growing space… more
- Google (Reston, VA)
- …opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you will use your technical expertise to lead ... to maintain (or obtain, if applicable) the appropriate US Government clearance or customer screening requirements that results in the employee unable to perform the… more
- Leidos (Odenton, MD)
- …is ahead!** The National Security Sector (NSS) is hiring for a Senior Program Manager to help drive Customer /Agency mission by leading on-site contract ... on-going technical efforts, including integration of technical innovations into customer organization. + Interface with senior military...subcontractors. + Serve as focal point to the Government Program Manager for managing all tasks and… more
- Mathematica (Washington, DC)
- Position Description: Mathematica is searching for a Client Experience (CX) Senior Analyst/ Sr . Manager ! The Client Experience Senior Analyst/ Sr . ... programs and data collection initiatives. We're looking for a Customer Experience Analysts who has a passion for ...CX roadmap, advance CX maturity, and manage the CX program with a continuous improvement mindset * Monitor key… more