- BCMC (Arlington, VA)
- …introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks ... one or more of the following: M365, Call Distribution Systems , Red Hat, Microsoft Windows (10, 11), VMware, SharePoint...incident response (tiered support model), using an Incident Management System . * Tier II experience: Prioritize incidents.… more
- ERP International (Washington, DC)
- …**ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC CFESS technical ... Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service...Conferencing Support (ie, VTC) General Desktop and Mobile Device System Administration Specialized agency inhouse application support… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... in the Network. **What will you do:** + Perform System patching and IAVA patches to network routers and...Standard Operating Procedures (SOP) for network operations. + Troubleshoot systems failures and accessibility problems within the network to… more
- Farfield Systems (Fort Meade, MD)
- About Farfield Systems , Inc At Farfield we are committed to delivering trusted expertise to our government clients. As we grow, our focus is on increasing ... additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office...include Outlook, Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix… more
- Orion Consortium (Annapolis Junction, MD)
- …Maintenance + Maintenance & Repair + Microsoft Software Applications + Microsoft Windows System Administration + Remote Desktop Administration + Technology ... Description: + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to… more
- DarkStar Intelligence LLC (Annapolis Junction, MD)
- …problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... enhancements to improve reliability and performance. + Provide Tier 1 (Help Desk) problem identification, diagnosis...level clustering. + Three (3) years' experience performing Puppet system administration . + Three (3) years' experience… more
- Stratus Solutions (Annapolis Junction, MD)
- …IT systems * Manage the daily activities of configuration and operation of IT systems * Provide Tier 1 (Help Desk) problem identification, diagnosis, and ... and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1 - Tier 3 support, managing complex customer issues with a ... Management Proficiency: Assist with the maintenance and optimization of system images, ensuring they meet organizational standards and are...compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - Tier 3… more
- DarkStar Intelligence LLC (Annapolis Junction, MD)
- …Qualifications + Experience in supporting the implementation, troubleshooting, and maintenance of IT systems . + Expertise in Tier 1 (Help Desk) problem ... using IT systems . + Skilled in providing Tier 1 (Help Desk) and Tier..., mission architecture, and associated hardware. + Understanding of system administration interdependencies as part of the… more
- GovCIO (Hanover, MD)
- …resolution. Additionally, monitor system and service support trends and coordinate with existing Tier 1 and Tier 3 teams regularly to ensure efficient, ... Bachelor's with 12+ years (or commensurate experience) + 5-10 years exp with Network/ System Administration + Cloud services experience (preferably AWS + 8570… more
- IT Partners,Inc (Herndon, VA)
- Network and Computer Systems Admin Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a ... portfolio of systems supporting the logistics domain. The User Support Specialist...wide range of users with varying degree of IT system knowledge and experience . Ability to manage multiple… more
- Farfield Systems (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... Provide support for implementation, troubleshooting and maintenance of IT systems2. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution… more
- Farfield Systems (Fort Meade, MD)
- …a bachelor's degree. + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem identification, ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ...hardware + Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- Belay Technologies (Annapolis Junction, MD)
- …resolution for all of the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 (Help Desk) and Tier II (Escalation) problem ... level they are submitted for. Responsibilities include command line system administration as well as application and...Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier I (Help Desk)… more
- NuAxis Innovations (Washington, DC)
- …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... problems. Must contribute to deliverables and performance metrics where applicable. The Tier II support is involved in resolving complex issues, however, under… more
- Acclaim Technical Services (Annapolis Junction, MD)
- …following capabilities: + Provide support for implementation, troubleshooting and maintenance of IT systems . + Provide Tier 1 (Help Desk) problem ... in Annapolis Junction, MD. You are a Senior Linux Systems Engineer / Systems Admin ...Provide assistance to users in accessing and using IT systems . + Provide Tier 1 … more
- Jacobs (Annapolis Junction, MD)
- …you'll need** : + Provide support for implementation, troubleshooting and maintenance of IT systems . + Provide Tier 1 (Help Desk) problem identification, ... Provide assistance to users in accessing and using IT systems . + Provide Tier 1 ...hardware. + Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- Belay Technologies (Annapolis Junction, MD)
- … systems + Manages the daily activities of configuration and operation of IT systems + Provides Tier 1 (Help Desk) problem identification, diagnosis and ... all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier...or university is required. Five (5) years of additional system administration experience may be substituted for… more
- ARSIEM (Annapolis Junction, MD)
- …Preferred Qualifications + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem ... + Assist users in accessing and using IT systems + Provide Tier 1 ...hardware + Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …IT systems + Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis and ... resolution of problems + Provide assistance to users in accessing and using IT systems + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem… more