- Marriott (Bethesda, MD)
- …+ Advanced knowledge of collaboration tools such as Teams, Webex, and Zoom + Experience in IT customer service environment using Service Now ITSM + ... areas. Resolves service requests and ensures high quality and polished customer service . **CANDIDATE PROFILE** **Education and Experience** **Required** : +… more
- TekSynap (Washington, DC)
- …team of help desk technicians and effectively communicates with end-users, stakeholders, and IT staff. + ** Customer Service Orientation:** Prioritizes user ... hiring, training, and performance evaluations. + Experience in managing IT service desks in government, public sector,...+ Foster Innovation + Results Oriented + Teamwork + Customer Service **WORK ENVIRONMENT AND PHYSICAL DEMANDS**… more
- SAIC (Fort Meade, MD)
- …under a single IT environment (ie, One IT ). **Job Description:** - Supports customer service requests and IT service delivery within the IT ... Commands Business Group of SAIC is seeking a Field Service Technician to support a transformational infrastructure...and industry developments, trends, best practices, and principles of IT customer support. - Provides on-site and… more
- TekSynap (Reston, VA)
- …or related technical field. + A minimum of 10 years of experience directly related to IT + Experience in customer service , leadership, and logistics may be ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Establish, refine, and oversee IT service delivery to internal and external customers. + Ensure that… more
- TAD PGS, Inc. (Laurel, MD)
- …Security Clearance.** **Work is 100% onsite in Laurel, MD We are seeking a Jr IT Desktop Field Services Technician to help us support the information technology ... as one of Computerworld's Top Places to Work in IT for the past seven years and are wanting...You will research, analyze, diagnose and resolve issues with customer systems including computer hardware & software, peripheral equipment,… more
- ServiceNow, Inc. (Washington, DC)
- …you have:** + Proven track record of new logo sales experience in IT Service Management, HR, Security Operations, Customer Service , IT Operations ... our strong partner networks and in your net new customer accounts to drive strategy through organization. . Creative...measurable wins. + Ability to understand broad, macro-level business IT needs for a prospective client. + Ability to… more
- TekSynap (Washington, DC)
- …a US Citizen + Must successfully obtain a Public Trust **Overview** We are seeking a Sr IT Technician , IT Technician IV to join our team supporting the ... utilizing ServiceNow ITSM tool to track and resolve incidents, service requests, and changes. + Experienced in providing Active...Development Finance Corporation CFESS IT Operations in Washington, DC. The OIT's … more
- GetWellNetwork, Inc. (Bethesda, MD)
- …State, local, and international regulations. Requirements: + At least 2 years of Customer Service / IT Support experience and/or possess demonstrated technical ... Title: Implementation & Support Technician Location: Remote - up to 80% travel...preferred + Some experience managing, supporting, or deploying complex IT systems + Experience working with the largest Healthcare… more
- GCyber (Arlington, VA)
- GCyber is hiring an IT Technician to support a high profile DISA customer . As the IT Technician you will oversee workstation imaging and software ... ensuring compliance with policies and supporting audits. As an IT Technician , you will: + Execute imaging...Novell CNE + 2-5 years of experience. + Strong customer service skills. Our Benefits GCyber is… more
- TekSynap (Washington, DC)
- …and data processing projects + Tenyears of experience in management of broad-based IT programs + Advanced customer service skillsand training + ... Expertise + Initiative + Foster Innovation + Results Oriented + Teamwork + Customer Service **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment… more
- Marriott (Bethesda, MD)
- …to other groups, vendors, or support channels. . Process and fulfill IT service requests, including hardware/software provisioning, and access management. . ... team partners with attorneys, Senior Law Leadership, and corporate IT discipline leadership to create, oversee, and support the...Law firm or in-house Law department preferred. | Strong customer service skills | Strong troubleshooting skills… more
- System One (Washington, DC)
- …+ Other duties as assigned **Skills & Qualifications** + Demonstrates excellent customer service and communication skills, providing a comfortable meeting ... AV/VC Tech II **Employment Type:** Full Time **Date Posted:**...the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication, Customer Service ,Information Technology ( IT ) **Certifications:** ... experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician IV Transform technology into opportunity as a Help...Technician IV with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring an Information Service Tech Analyst to support our newly awarded customer contract. This position will be fully ... $80,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5423/information- service - tech -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5423_ **Category**… more
- TekSynap (Arlington, VA)
- …Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on Pentagon Primary Technical Control Facility (PPTCF) ... Pentagon Alternate Technical Control Facility (PATCF). + Monitor the Tech Control group email box for DISA ASI messages,...to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier-II Work Center support to… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …monthly trouble ticket reports to identify areas for improvement and ensure high-quality customer service . + Ensure all operations and procedures comply with DoD ... partners with the government to plan and deploy complex, IT -enabled, and mission-essential capabilities. Our goal is to help...Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in directing and managing the… more
- NCR VOYIX (Annapolis, MD)
- …including 2nd shift (11pm-7am ET) PREFERRED QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT ... stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and… more
- CACI International (Washington, DC)
- …troubleshooting, customer relationship management, change management, risk management, and IT service management. + A minimum of Security+ is required, ... Technician ** to support a worldwide engineering, operations, and tech refresh contract supporting Enterprise IT (EIT)...(EIT) capabilities and functions for our Intelligence Community (IC) customer . As a team, we will be responsible for… more
- Republic Services (Fairfax, VA)
- POSITION SUMMARY: With direct supervision from a Lead Technician , Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and ... engine work, HVAC components, suspension, drive train and steering systems. The Maintenance Technician B may also perform basic tire work, such as replacement, tire… more
- Integrated Security Technologies (Washington, DC)
- …of the project, the customer , and Unlimited Technology. Further, the Service Technician must be able to learn UTI's device monitoring/management ... infrastructure and are recognized leaders in the physical and IT security, cyber, and managed services industries. UT offers...and work with ground-breaking technology and premier clients. The Service Technician is responsible for managing all… more