- Lockheed Martin (Hanover, MD)
- …and degradation problem identification, diagnosis and resolution of problems \- Provide technical support to software development and integration efforts in the ... are:** The program is on fire for cyber\. In support of our customer, members of the team are...development, operational, test, and lab systems and products\. Provide technical and engineering third tier services to… more
- SAIC (Washington, DC)
- **Description** SAIC is seeking a Technical Support Specialist ( tier II) to support a large federal government agency. Employee will perform on-site, ... perform troubleshooting on devices brought in for (re)imaging. + Offer timely technical support and teach users how to operate devices correctly. + Update and… more
- ManTech (Washington, DC)
- …seeking a motivated, career and customer-oriented **Journeyman** ** Tier 2 Help Desk Support Services Specialist ** to join our team in the Herndon, VA. This ... but are not limited to:** + Responsible for providing support to end-user community on hardware, software and network...diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- NuAxis Innovations (Washington, DC)
- …Documents, tracks, and monitor tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware issues. + Interacts with ... ** Tier II Service Desk Specialist ** Location...technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated… more
- BCMC (Arlington, VA)
- …care 11 standard holidays & 3 weeks of annual leave DOM 3215 DOM 3229 DOM 3212 DOM 3321 DOM 3320 Technical Support - Specialist - TS04 Powered by JazzHR ... emerging threats. We are seeking a Tier 1 Technician/ Specialist to perform a wide variety of technical tasks in support of operations, production and… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, DC ... of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and support… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with ... We work closely with agencies and industry to overcome technical and cultural hurdles to innovation, empowering them with...return that commitment by empowering them with the autonomy, support , and the tools they need to fulfill their… more
- Stratus Solutions (Washington, DC)
- …life (just a few of the things you may do on any given day): Provide Tier I support for requests for service through email, phone, or in-person interaction with ... We work closely with agencies and industries to overcome technical and cultural hurdles to innovation, empowering them with...return that commitment by empowering them with the autonomy, support , and tools they need to fulfill their true… more
- Stratus Solutions (Washington, DC)
- …computer hardware and software products. * Provide desktop, laptop, and tablet computer technical support to USCP users. * Implement, maintain, test, and ... telephone, electronic communications, or in person. * Ability to provide technical support via phone for customers assigned to locations outside the Washington… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career ... GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today...Bachelor's degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, … more
- Node.Digital (Arlington, VA)
- …cyber capabilities to address emerging threats. Node is seeking a Tier 1 Technician/ Specialist to perform a wide variety of technical tasks in support ... Tier 1 Technician/ Specialist Location: Arlington, VA...support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting and… more
- CACI International (Arlington, VA)
- Technical Support Specialist Job...with external agencies interfacing with IPPS-A as needed to support operations. + Escalate incidents to Tier ... world!" **What you'll get to do:** The CACI ISS Team is looking for a Technical Support Specialist to fill a shift position (flexible) in Arlington, VA. You… more
- Pacific Northwest National Laboratory (Washington, DC)
- …Division's Technology Integration (TI) Group is seeking an experienced National Security Specialist Technical Liaison Embedded in Sponsor space in the Baltimore, ... that achieve real-world mission objectives in the field. The National Security Specialist Technical Liaison is expected to provide thought leadership and… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- … - INTERMEDIATE** **WILL MAKE AN IMPACT** + Under general supervision, provides second- tier support to end-users for PC, server, mainframe applications and ... experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI**...hardware. + Handles problem that the first- tier of help desk support is unable… more
- NuAxis Innovations (Washington, DC)
- …Tier I support **Essential Functions:** + Provide onsite desk-side and remote technical support . The onsite support may require local travel + ... technical problems. + Responds to tickets assigned by Tier 1. + Ensures all assigned tickets are updated...monitors tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware… more
- Chenega Corporation (Fort Belvoir, VA)
- … Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support services in accordance with the ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...on user systems as the environment changes. + Provide Technical Support Services in accordance with the… more
- Indigo IT, LLC (Washington, DC)
- Sr Desktop Support Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We ... field - come join us today! The Sr Desktop Support Specialist is responsible for providing deskside...locations where OMS-EI devices are deployed. This includes dispatching technical support personnel to remote lab locations… more
- General Dynamics Information Technology (Bethesda, MD)
- …Required:** None **Job Family:** Systems Administration **Skills:** Information Technology (IT) Support , Technical Support ,VTC **Experience:** 3 + years of ... Description:** Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in...Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT… more
- Koniag Government Services (Arlington, VA)
- …**PacArtic, LLC,** a Koniag Government Services company **,** is seeking a ServiceNow Support Specialist Senior-Level IT Subject Matter Specialist with a ... hardware specifications. **Work Experience, Knowledge, Skills & Abilities:** The ServiceNow Support Specialist /Senior-Level IT Subject Matter Specialist has… more
- Synergy ECP (Annapolis Junction, MD)
- …Description SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and ... IT Field Support Specialist Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD)… more