- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** ** IT Support Technicians**...Responsibilities: + Provide Tier 2 IT desk side and/or call center support ... pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking...years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues… more
- TAD PGS, Inc. (Laurel, MD)
- … IT related work experience + Must have at least 4 years Enterprise Tier 2 IT Technical support experience + Must be able to obtain Secret level ... not; + You will assist teams with incident response support and be involved in the development and presentation...work hours; + Possess a Bachelor's degree in an IT -related field. + Have 4+ years' experience in a… more
- TAD PGS, Inc. (Laurel, MD)
- …as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor 's degree ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US...to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support… more
- General Dynamics Information Technology (Arlington, VA)
- …help. Install, modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system such ... Required:** None **Job Family:** Help Desk **Skills:** Help Desk Operations, IT Service Desk,Problem Solving,Technical Support ,Troubleshooting **Certifications:** Security… more
- General Dynamics Information Technology (Fairfax, VA)
- …Development **Experience:** 3 + years of related experience **Job Description:** ** Tier 2 Support Specialist** The team supporting ... Tier 2 team. + Provide on-call Tier 2 support outside normal...field. + At least three years (3+) experience in IT system engineering, systems development, systems coding, and programming.… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support ...the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you.... + Performs advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software… more
- Red River (Arlington, VA)
- …**Essential Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding to, documenting, ... interactions with the user community into actionable IT support strategies. + Operate and maintain Tier 2 Tech Control Helpdesk functions in accordance… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ... for desktop/laptop computers and mobile devices + Providing IT customer technical support on Microsoft operating ... of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an outstanding level of customer… more
- COMSO, Inc (Annapolis Junction, MD)
- Tier 2 Field Support (TS/SCI w/ Polygraph) Annapolis Junction, MD (http://maps.google.com/maps?q=Annapolis+Junction+MD+USA+20701) Description About us: ... and interviews customers to gather information about problems + Will interface with our Tier 2 technical support team and our Availability Management team… more
- BigBear.ai (Tysons Corner, VA)
- Overview BigBear.ai is seeking a talented Helpdesk Technician - Tier 2 who can support the company's need to provision and deprovision accounts, setup and ... position will be at the forefront of all major IT Department initiatives, improvements, and modifications. As such it...technologies, systems, and processes. What you will do Provide Tier 2 helpdesk support for… more
- ManTech (Washington, DC)
- …is seeking a motivated, career and customer-oriented **Senior** **Service Desk Specialist - Cleared Tier 2 ** to join our team in Washington, DC. This position ... but are not limited to:** + Responsible for providing support to end-user community on difficult hardware, software and...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- MindPoint Group (Washington, DC)
- …and development **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, ... Incident Response ( Tier 2 ) - Clearance Required -...cybersecurity advisors to key government and commercial decision-makers and support security operations for some of the most security-conscious… more
- MindPoint Group (Washington, DC)
- …+ And more! **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, and ... Incident Response Analyst ( Tier 2 ) - Weekend Nights (Fri-Sat...with a fully comprehensive array of analytical activities in support of external threat monitoring, detection, event analysis, and… more
- MindPoint Group (Washington, DC)
- …### to apply! **Job Description** MindPoint Group is seeking a Tier 2 Incident Response Analyst to support threat monitoring, detection, event analysis, and ... Incident Response Analyst ( Tier 2 ) - Clearance Required **Department:**...with a fully comprehensive array of analytical activities in support of external threat monitoring, detection, event analysis, and… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- General Dynamics Information Technology (Washington, DC)
- …directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution of ... We are seeking qualified candidates to operate and maintain Pegasus, which directly support US military forces and US Coalition members with critical war planning… more
- CACI International (Hanover, MD)
- …and using IT systems + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Perform account ... ServiceNow System Administrator ( Tier 1/ 2 ) Job Category: Information Technology...the enterprise. **More about the role** : + Provide support for implementation, troubleshooting and maintenance of IT… more
- CACI International (Forest Heights, MD)
- …Hours will be Sun-Thurs 2p-10p** **Job Duties and Responsibilities** : This role is for an IT specialist in support of Tier 1 operations for a large, complex ... addition, there is the need to coordinate with other support groups to resolve issues that go beyond the... Tier 1 level. This includes coordination with Tier 2 field operations team, other help… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …with the highest level of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. + Must have ... clear communication until issues are resolved. + Provide exceptional Tier -II work center support , receiving and logging...TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT … more
- CACI International (Springfield, VA)
- …stand-down. + Conduct Quality Control reviews of a percentage of closed CSOC Tier 2 tickets each week to ensure proper analysis, categorization, documentation, ... The functional capabilities are to provide the information technology ( IT ) infrastructure services required to deliver timely, relevant, and...malware analysis and signature development + Coordinate with CSOC Tier 1 and 2 services to remediate… more