- The George Washington University (Washington, DC)
- …each of our team members to grow in their technology and career skills.This AV Technician , Tech Support Center position provides AV technology support in a ... Information Technology (GW IT) provides empowering tools and caring support for all members of The George Washington University...that include evening and/or weekend operation, and typically handles Tier I and Tier II requests by… more
- Georgetown Univerisity (Washington, DC)
- …At Georgetown, students learn the law in the place where laws are made. The Tier 2 Support Technician works in a team environment to provide quality ... customer service and support within the Information Systems Technology department at the...Information Systems Technology department at the Law Center. The Technician is responsible for installing, maintaining, and upgrading computers… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... Required: Up to 10% Type of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you will act as a model of customer service excellence to… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members… more
- William C Brown Inc (Chantilly, VA)
- …modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation and ... Tier II Technician EOE Statement We are...+ Respond to and resolve incident tickets. + Provide support to Tier 3 network engineers for incident… more
- BigBear.ai (Tysons Corner, VA)
- Overview BigBear.ai is seeking a talented Helpdesk Technician - Tier 2 who can support the company's need to provision and deprovision accounts, setup ... being exposed to new technologies, systems, and processes. What you will do Provide Tier 2 helpdesk support for end-users Work in collaboration with Tier … more
- Leidos (Rockville, MD)
- …administrator and deskside technical support at our customer site as a **Deskside Technician ( Tier 2 ).** **Routine Duties Will Include:** + This person ... the systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support teams. + Performs systems maintenance tasks, such as software… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ...Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification + ... of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an outstanding level of customer… more
- KeenLogic (Washington, DC)
- …years' experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting ... captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and...for solving user problems requiring an advanced level of technician support + Serve as the technical… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with ... maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations… more
- Ankura (Washington, DC)
- …Overview: The Senior Service Desk Technician is responsible for ensuring consistent, world-class Tier 2 support of all Ankura end users. The Service Desk ... Technician will provide technical support and leadership to Tier 1 team...required on a limited basis. Responsibilities: + Provide remote Tier 2 support and utilize… more
- Orion Consortium (Columbia, MD)
- + The Hardware Technician 2 provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and ... Operations Team, including the use of ticketing systems and documentation + Support network upgrade projects or initiatives + Support end-user connectivity… more
- CoreSite (Reston, VA)
- …for our day shift which requires the ability to regularly work from 11:00PM - 7:30AM. A Tier 2 technician will be responsible for day to day operations of ... services, and that internal customer demands are met. A Tier 2 technician requires the...CoreSite premises + Provide day-to-day exceptional customer service and support + Maintain and complete regular facility and security… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- … TECHNICIAN II WILL MAKE AN IMPACT * Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and ... Video endpoints. * Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and… more
- Red River (Chantilly, VA)
- …for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for maintaining ... We are looking for a Tier 1 Technician to join our...Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed within… more
- TAD PGS, Inc. (Laurel, MD)
- …degree or equivalent work experience + Must have at least 5 years of recent IT-related Tier 2 Enterprise technician work experience. + Must have a valid ... (MCP), Microsoft Certified Systems Engineer for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst. + Have software experience with… more
- COMSO, Inc (Annapolis Junction, MD)
- Field Support Technician (TS/SCI w/ Polygraph) Annapolis...gather information about problems + Will interface with our Tier 2 technical support team ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...to transfer files between networks. Education & Experience: Level 2 : + Bachelors degree & 10 years' experience +… more
- CACI International (Forest Heights, MD)
- …Required: Up to 10% Type of Travel: Local * * * CACI is seeking LAN/CATV Technician to join our Tier II technical operations team on a contract supporting ... Network Associate (CCNA) + ITILv4 Foundation + BICSI Installer 1, Installer 2 , and/or Technician Certification(s) + Ability to perform in-depth troubleshooting… more
- TAD PGS, Inc. (Laurel, MD)
- …status updates as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor ... experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be… more
