- SunPower (Washington, DC)
- …of Role:** SunPower is seeking a highly skilled and motivated Escalations Specialist to support the business by handling the most challenging consumer issues. ... dealers, and subcontractors as needed. You must have strong technical aptitudes, backed by 3 + years' experience in a direct customer facing role. You should be able… more
- ManTech (Washington, DC)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3 ** to join our team. This role ... will be based out of **Washington, DC** . As a manager of Tier 3 services will provide third level escalation support to Organize schedules, performance… more
- BCMC (Arlington, VA)
- …introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/ Specialist to perform a wide variety of technical tasks ... and provides Tier I (Help Desk) and Tier II ( Escalation ) problem identification, diagnosis and...for dependent & health care 11 standard holidays & 3 weeks of annual leave DOM 3215 DOM 3229… more
- ManTech (Washington, DC)
- …issues for users. If unable to diagnose problem, will work with Service Desk management or Tier 3 to diagnose and resolve problem. + Responds to tier two ... seeking a motivated, career and customer-oriented **Lead** **Service Desk Specialist - Tier 2** to join our...our team in Washington, DC. As a manager of Tier 2 services will provide second level escalation… more
- Vectrus (Springfield, VA)
- …and SolarWinds. The Senior Network Engineer serves as the highest internal escalation tier for the Networking O&M team providing advanced troubleshooting ... streamline logistics, and enhance readiness. Aligned around a shared purpose, our $ 3 .9B company and 16,000 people work alongside our clients, here and abroad,… more