- Price Chopper (Keene, NH)
- …all front end policies and procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all company programs are communicated ... information necessary in accordance with company regulations. Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses… more
- Robert Half Finance & Accounting (Walpole, NH)
- … Manager to oversee the Customer Care Team, ensuring outstanding customer service across e-commerce channels and retail locations. This leader will ... inquiries + Collaborate closely with retail teams to deliver exceptional customer service ; assist with staff training + Design and deliver initial and annual… more
- Alamo Group Inc. (Hopkinton, NH)
- We are seeking a skilled and customer -focused **Parts and Service Manager ** to lead our parts and service operations for municipal and contractor ... commitment to maintaining a safe and compliant working environment. + Excellent customer service and computer proficiency, including familiarity with service… more
- Michaels (Keene, NH)
- …deliver a customer centric shopping experience. Deliver friendly customer service . **Major Activities** + Assist Store Manager in planning and supporting ... the scheduling and execution of store workload. + Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company… more
- Hannaford (New London, NH)
- …and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service * Treat all associates with fairness, ... being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Secure front-end...other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum… more
- Hannaford (New London, NH)
- …PREFERRED REQUIREMENTS * Promote customer goodwill by providing high standards in customer service . * Manager customer 's on-line orders and ... aware of customers' actions and behavior. * Report to manager or security any abnormal behavior. * Process all...other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum… more
- Sharecare (Concord, NH)
- …from 8am - 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager , the Program Engagement Representative has the primary ... and performs clerical work as required. The position requires excellent communication, customer service , and sales skills, as well as the ability to build trust… more
- JB Hunt Transport (Concord, NH)
- …Business Administration/Management (Required), Bachelors: Business Communications **Work Experience:** Customer Service /Account Manager , Marketing, Sales, ... activities and responsibilities involved in selling a product or service . + Ability to analyze customer activities,...product or service . + Ability to analyze customer activities, profiles and information. + Understanding of the… more
- Liberty Utilities (Charlestown, NH)
- Program Manager , Self- Service (Utility Customer Service ) LU Service Corp. Joplin, MO, US, 64804Charlestown, NH, US, 03603Londonderry, NH, US, ... Service will plan and execute initiatives/projects that support established non-live customer service channels. This includes IVR systems, web and mobile… more
- Liberty Utilities (Charlestown, NH)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Paw Paw, IL, US, 61353Willard, MO, US, 65781Branson, MO, US, 65616Reeds, MO, ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...with organizational goals. + Brief cross-functional team members on Customer sentiments to improve service reliability, cost… more
- Capital One (Concord, NH)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- Humana (Concord, NH)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring customer ... on retention objectives and test new business initiatives. The Customer Success Manager plays a critical role...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Capital One (Concord, NH)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service … more
- SHI (Concord, NH)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with...customers on consumption, track issues, position services, and track service engagements + Take lead and execute on tracking… more
- NTT America, Inc. (Concord, NH)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible for ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** . Act as… more
- Coinbase (Concord, NH)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more
- The Hertz Corporation (Concord, NH)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and… more
- ISC2 (Concord, NH)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with … more
- GovCIO (Concord, NH)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... operational oversight, and adherence to ITIL best practices. The manager ensures service levels are met, escalations...Ensure that security incidents are handled in compliance with customer requirements. + Work with PMO resource manager… more
- Fujifilm (Concord, NH)
- …of Field Service Technician (FST), to meet internal and external customer expectations. The District Manager will reinforce Fujifilm's leadership values by ... **Position Overview** The District Manager will report to the Regional Support ...transforming his or her assigned district into a customer focused, proactive operation that will help drive Fujifilm's… more