- Lowe's (Marysville, WA)
- **Your Impact at Lowe's** As a Market Delivery Associate , you'll be collaborating with team members in-office to solve logistic challenges and deliver an ... assigned cases through the case management system to ensure resolution of customer issues. **Minimum Qualifications** +...Office applications. + Previous experience in Home Delivery or Market Delivery operations. + Proficient in customer … more
- Amazon (Seattle, WA)
- Description At Amazon Web Services (AWS), we're hiring an Associate Engagement Manager to team with AWS consultants, partner, and client teams. Engagement Managers ... professional services engagements focus on the full platform of AWS customer solutions (https://aws.amazon.com/solutions/) to help our customers and partners remove… more
- Zurich NA (Olympia, WA)
- Service Contract Associate 118034 Zurich North America is hiring multiple Service Contract Associate 's to join our Vehicle Service Contract team! We are open to ... are handled in the most efficient, effective way while delivering a customer -centric claims service. Determines causes of failures and reviews specific contract… more
- The Hartford (Gig Harbor, WA)
- Associate Claim Representative - CH10DN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. ... in the Western portion of the country. As an Associate Claims Representative for auto, you're at the front...for auto, you're at the front lines for our customer . Your primary role is to investigate and manage… more
- Topcon Positioning Systems, Inc (Kent, WA)
- …persuade prospective buyers. + **Analytical Skills:** Ability to analyze sales data, market trends, and customer feedback. + **Adaptability:** Flexibility to ... adapt to changing market conditions and evolving company needs. ** Customer ...continued satisfaction and identify potential upsell opportunities. + **Conflict Resolution :** Effectively manage and resolve conflicts or issues that… more
- Celestica (Seattle, WA)
- …assistance: Customer ticket entry, approval and training + Problem resolution : research across various systems, provide timely customer responses Reporting: ... Country: USA **Summary** Celestica is looking for a **Business Process Associate ** to carry out assignments within well-defined practices, procedures and policies.… more
- Wolters Kluwer (Olympia, WA)
- …quality of deliverables, increase cost savings, enhance productivity and reduce time to market for products and applications. We're looking for an Associate ... to manage the applications operations processes and environments. The Associate Director, IT Operations (GBS Infrastructure Portfolio Management) is accountable… more
- Lockheed Martin (Silverdale, WA)
- …maintain customer interfaces * Communicate regularly with internal LM customers, associate contractors, and US Navy customer representatives\. - - - Please ... **To be effective, ideally, you should also have:** * Direct government customer interface experience that demonstrates the ability to collaborate and solve complex… more
- SitusAMC (Olympia, WA)
- …on the core loan system. + Maintain a designated portfolio of customer accounts. Process payments, advances, payoffs, rate changes, interest and fee calculations ... of business, participant banks/co-lenders and partner teams to include escalation, resolution , and risk management. + Manage communication (both oral and written)… more
- Amazon (Seattle, WA)
- …- AWS Certified Solutions Architect - Associate certification - Strong customer handling, conflict resolution , and problem-solving skills - Experience owning ... Description Amazon Web Services (AWS) is the world market leader for cloud infrastructure, services and technologies....relevant details and context to enable appropriate response and resolution . * Customer experience: Act as the… more
- Amazon (Seattle, WA)
- …and engineering stakeholders to utilize LLMs within our newly redesigned world class customer service associate interface to help CSAs communicate with customers ... resolve via self-service (eg, Chatbot) or connected with a customer service associate . Ultimately, we reduce ...experience that effectively routes the customers to the quickest resolution , as well as maintaining the overall CS contact… more
- Amazon (Seattle, WA)
- …ensuring customers can either resolve via self-service (eg, Chatbot) or connected with a customer service associate . Ultimately, we reduce customer effort by ... Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At...conceive, design, and bring innovative products and services to market . - Design and build innovative technologies in a… more
- Amazon (Seattle, WA)
- …can either resolve issues via self-service (eg, Chatbot) or be connected with a customer service associate . Ultimately, we reduce customer effort by ... Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At...conceive, design, and bring innovative products and services to market . - Design and build innovative technologies in a… more
- Amazon (Seattle, WA)
- …ensuring customers can either resolve via self-service (eg, Chatbot) or connected with a customer service associate . Ultimately, we reduce customer effort by ... Description Customer Engagement Technologies (CET) team builds software for...experience that effectively routes the customers to the quickest resolution , as well as maintaining the overall CS contact… more
- Amazon (Seattle, WA)
- …We are responsible for every customer contact, ensuring customers get to a customer service associate able to solve their issue within the first contact. ... Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At...conceive, design, and bring innovative products and services to market . * Manage technologies in a large distributed computing… more
- Amazon (Seattle, WA)
- …We are responsible for every customer contact, ensuring customers get to a customer service associate able to solve their issue within the first contact. ... Description Amazon.com is broadly recognized as #1 in Customer Service in the US and abroad. At...conceive, design, and bring innovative products and services to market . - Design and build innovative technologies in a… more
- Amazon (Bellevue, WA)
- Description Amazon's North American Customer Fulfillment (NACF) Finance is looking for a Finance Manager to be a trusted finance partner supporting operational and ... complex data integrity issues and collaborate with stakeholders on resolution , insisting on the highest standards. - You identify...stored in AR Pods moved by robots to the associate 's position, hence the associate does not… more
- Grifols Shared Services North America, Inc (Seattle, WA)
- …with interdepartmental teams to ensure efficient implementation and go-live, proper resolution of customer inquiry and complaints, and completing regulated ... service calls that fall outside of predetermined parameters to ensure proper resolution and documentation of customer complaint + Effectively communicate root… more
- Amazon (Seattle, WA)
- …times in 2023. In 2023, our team eliminated 1.15MM Seller contacts by automating resolution to their problems without requiring an Associate . We also eliminated ... we can resolve more cases automatically and improve the Associate experience and resolution accuracy when human...Not only do you have a deep intuition for customer needs, you are also adept with quantitative data… more
- Amazon (Seattle, WA)
- …times in 2023. In 2023, our team eliminated 1.15MM Seller contacts by automating resolution to their problems without requiring an Associate . We also eliminated ... SPs and Support Associates use to get quick, accurate resolution when they encounter problems. We now have 67...encounter problems. We now have 67 self-service and 49 Associate Workflows in 21 marketplaces, translated into 34 languages,… more